Evolve Bank & Trust Reviews 

90
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Evolve Bank is a dumpster fire. They partnered with several Fintech companies with the promise of keeping your money insured, but froze our accounts 2 months ago. To this day, I am still without my... See more

Rated 1 out of 5 stars

This bank has reputation of working with FinTechs without having enough infrastructure in place to ensure the integrity of transactions and accuracy of data. Due to their mismanagement working with ba... See more

Rated 1 out of 5 stars

This bank needs to be closed permanently with the greedy CEO behind bars. They are involved in the Synapse bankruptcy, have stolen ends users funds and frozen their accounts since May 2024; they do no... See more

Rated 1 out of 5 stars

They just denied my dispute for 10 separate charges that went through at exactly 11:59 pm for 3100. Just let someone steal my money and they aren’t gonna pay me back. Pure evil

Company details

  1. Bank

Written by the company

Evolve Bank & Trust is a best-in-class financial technology solutions institution.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

90 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(90)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top Notch

I've been using this bank for many years as an Arizona resident and must say I have had only good experiences. Nice people available to help by phone and good web based banking.

July 7, 2023
Unprompted review
Rated 1 out of 5 stars

RIP_OFF BANK!!!!!!!!!!!!!!!!!!!!!!

RIP_OFF BANK!!!!!!!!!!!!!!!!!!!!!!
A one star is too high. Evolve bank, ripped me off for over $2,5000 by falsely and fraudulently withdrawing from my account over $2,500.-- over 3 consecutive days. How can they continue to operate? DO NOT USE THIS BANK! They are con-artist!

April 17, 2023
Unprompted review
Rated 1 out of 5 stars

If I could give a zero I would

If I could give a zero I would. They overdrafted my account by doing double ach debits. It’s been almost 2 weeks. They found the money and still have not credited my account. This is not a trustworthy company.

February 8, 2023
Unprompted review
Rated 1 out of 5 stars

I recently used Prepaid2Cash which your…

I recently used Prepaid2Cash which your bank funds. This site is a scam and they have given me nothing but false information in regards to my transaction. I went through their process and they took $500 from me and they advised that the transaction was approved and that I would get my money by Venmo but that never happened. I received emails indicating my funds were sent to my Venmo but then I got another email saying the transaction was rejected by their system and it was up to my gift card provider to be able to re-input the money they withdrew in 5-7 days. This company is misleading and this is a clear example to not trust sites like this. I have emailed them proof of everything that shows the transaction was approved to them email me confirmation but their response is they will get back to me. This company does not have a phone number and this is the reason they don’t based on what explained. I don’t understand how your bank is can associate with fraud company’s.

January 29, 2023
Unprompted review
Rated 1 out of 5 stars

Very shady bank

Very shady bank. They do business as Mercury.com as well (read the fine print and evolve is the bank behind them) and if you deposit money via a wire they hold it for days and then once it goes in your account the do a "compliance" check and ask for very detailed info on your customers. They want sales contracts, bill of sale, the customers name, and a lot of detailed info.

If you do not have that info they will simple keep your money and never reply back. Check mercury.com's reviews and you see they do it to lots of people. They will not return calls, emails, ect. If you run a business you will be left with no money to make payroll or pay your bills. They claim they can hold it as long as they wish by their "policy" which is not provided to you when you sign up.

April 12, 2022
Unprompted review
Rated 1 out of 5 stars

DAVE banking BAD EXPIRIENCE

Dave may terminate this Agreement at any time without notice, or suspend or terminate your access and use of the Mobile App, dave.com or the Services at any time, with or without cause, in Dave's absolute discretion and without notice...

This is their agreement for their clients.

It sounds very unpleasant and arrogant. Your money is in no way insured against being blocked. if you have a choice, do not use bank DAVE, they treat their customers as restaurant workers treat cockroaches and rats.

October 15, 2021
Unprompted review

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