Leah communicated with me to ensure a smooth delivery. I was worried that there might be a pay issue so I reached out. She responded within a day and reassured the process was moving smoothly. She als... See more
Company replied
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Created with AI, based on recent reviews
At Fleshy, we strive to create a safe and inclusive space for individuals to explore their sexuality through the use of adult toys. Our products are designed with the highest quality materials and are rigorously tested to ensure their safety and durability. We understand that the world of adult toys can be intimidating for some, which is why we prioritize creating a welcoming and non-judgmental environment for all of our customers. Our knowledgeable staff are trained to provide expert advice and guidance on our extensive product range, ensuring that everyone can find a toy that suits their needs and desires. In addition to providing safe and enjoyable products, we also prioritize the privacy of our customers. All orders are shipped discreetly and confidentially, without any indication of the contents inside. We understand the importance of discretion when it comes to adult toys, and we are committed to ensuring our customers can shop with confidence. Our goal is to provide a diverse range of products that cater to all preferences and needs, from beginners to experienced users. Overall, Fleshy is committed to providing a safe and enjoyable experience for all of our customers. We believe that exploring one's sexuality can be a positive and empowering experience, and we are dedicated to helping individuals achieve that through the use of our high-quality and safe adult toys.
United States
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Fleshy
My Fleshy Pro stopped working. I emailed support and Paris responded quickly. She resolved the issue by sending a replacement. Excellent support.

Reply from Fleshy
Your customer service representative, Paris R., was kind, non-judgmental, and friendly. She turned a potentially awkward transaction into something completely stress free. I'm sticking with your product solely because of her. Whatever you're paying her, pay her more.

Reply from Fleshy
I was about to give this to a buddy for his bachelor party but ended up using it for myself. lol

Reply from Fleshy

Reply from Fleshy
Customer service representative was friendly, helpful, and addressed all issues professionally in a timely manner.

Reply from Fleshy
Awsome customer service!
I had a power issue where it would just shut off and not turn on unless it was plugged in. Then, it would just shut off again and not hold charge. After paying 200$ (then seeing it advertised for 150$ shortly after.. which was kind if irritating) I didn't even get to finish using it once.
I had to record a 3 minute video of it malfunctioning and send a link to customer service. I thought they were going to make this a hassle and not replace it or send a replacement battery or something.
That wasn't the case. They're sending a replacement unit. I was pleasantly surprised to hear that. I'm 37 and after being in committed relationships since I was 15, I haven't been happier being single the last few years.

Reply from Fleshy
I was very worried because I accidentally put my office address to ship my order. It was packaged discreetly which saved me from embarrassment!!! HAHA

Reply from Fleshy
I purchased the fleshy and some of the functions stopped working. I cannot remember if I purchased through you or not. Can you help me?

Reply from Fleshy
When I purchased the Fleshy Pro, I forgot to add the lube. After 2 days of waiting I was about to buy the lube they're selling and to my surpise the package comes with a free lube sachet good for single use. I was able to enjoy the toy right away!

Reply from Fleshy
This is such a great buy. Price is great for the quality, would highly recommend purchasing this toy!

Reply from Fleshy
So I wasn't able to use the Fleshy Pro I got and yeah I was bummed - but I wanna say that the customer service team there was very responsive and gave me a number of really good options. I didn't know they have an XL sleeve and this made all the difference. So YEAH the Flesh Pro is a great product. Good times! and good customer service thnx

Reply from Fleshy
Received the fleshy pro the other day and it worked fine but then all of a sudden the suction button didn’t work so I emailed support and Paris responded that day and sent out a replacement! Thanks Paris!

Reply from Fleshy
Was assisted by Paris who helped with a shipping mishap , it's unfortunate I didn't receive my original package but Ms Paris was extremely understanding as well as helpful. It's shame fleshy doesn't allow shipping to authorized ups stores but maybe that's something that can be implemented In the future

Reply from Fleshy
Works great! Nice minimal design with nice fit. Charges quick and battery last long!

Reply from Fleshy
Paris R. was great. Kept me updated the whole process. Responded quickly to my questions. This was an unexpectedly great customer service experience!

Reply from Fleshy

Reply from Fleshy
Paris was excellent at resolving my warranty issue!

Reply from Fleshy

Reply from Fleshy
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