Flex Reviews 3,472

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and convenience of the payment process, which allows them to split rent payments and manage their budget more effectively. Many appreciate how this service reduces financial stress and helps them avoid late fees, making it easier to pay other essential bills on time. The app is consistently described as user-friendly and helpful for budgeting. However, some customers expressed dissatisfaction with the pricing structure, specifically mentioning unexpected or multiple charges for membership and surcharges. A few people also felt that the payment scheduling could be improved, with some experiencing issues with payment timing or difficulty reaching customer support for assistance with these concerns.

What people talk about most

Payment

Users describe positive interactions with payment, particularly appreciating the flexibility to split rent... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the app's ease of... See more

Service

Reviewers highlight positive aspects of service, appreciating the convenience and assistance it provides.... See more

Price

Clients share ambiguous opinions on price. Many reviewers find the fees reasonable and appreciate how the... See more

Application

Consumers find the app to be positive, highlighting its ease of use and ability to help manage finances and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Flex makes it so much easier to deal with life's unexpected, without having to be late paying your everyday living expenses. A very easy and dependable process. Not having to pay rent in one huge ch... See more

Company replied

Rated 5 out of 5 stars

Flex helped me when I couldn’t figure out how to pay my rent without over-drafting my bank account. Really grateful to have this is an option! Works perfectly for people trying to keep a consistent, p... See more

Company replied

Rated 5 out of 5 stars

it helps me to fulfill other bills and leaves a little extra money when you need it and leaves with no worries about your rent being paid in full in time but only thing is knowing how to due somethin... See more

Company replied

Rated 5 out of 5 stars

Since signing on with Flex, my rent has been paid in a timely arrangement. Rent is the largest item listed. Other Budget items are now seemingly aligned in order, and withdrawn on time. Flex is a... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Loan Agency

Written by the company

Split your rent. Pay on your schedule. Helping 2M+ renters pay rent since 2019. Flex is an app that’s changing the way the world pays and collects rent. We help renters and properties take the stress out of the first of the month. We pay rent when it’s due and let renters pay us back in smaller payments that fit their budget. With Flex, you can breathe easier and take control of your finances.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Flex has been amazing

Flex has been amazing! The fact that I can split my rent has made life a little easier!

April 22, 2026
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Reply from Flex

Love hearing this! Helping simplify rent is exactly why we built Flex.

Rated 5 out of 5 stars

Flex is awesome!

Flex is awesome!! This is a tremendous help for me and my family to pay on time! The split payments have been the best ever!!

April 21, 2026
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Reply from Flex

Feedback like this keeps us motivated—thanks for being part of the Flex community.

Rated 5 out of 5 stars

Easy to use

Easy to use! Helps make monthly expenses so much easier and less stressful!!

April 21, 2026
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Reply from Flex

We love building features that make things easier - thanks for being with Flex! 💜

Rated 5 out of 5 stars

Thank you Flex

Without Flex helping me, I would have had no where to live. I thank Flex so much.

April 22, 2026
Flex logo

Reply from Flex

We love building features that make things easier - thanks for being with Flex!

Rated 5 out of 5 stars

Using the flex plan has been a god send…

Using the flex plan has been a god send it allows me to pay part of my rent and pay the rest later. It helps with other financial matters. You can’t go wrong!

April 22, 2026
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Reply from Flex

We love building features that make things easier - thanks for being with Flex. 💜

Rated 5 out of 5 stars

Knowing that we have the ability to…

Knowing that we have the ability to split payments is huge. Having extra money for other expenses like food or gas help alot.

April 21, 2026
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Reply from Flex

We’re so glad you’re having a great experience - thanks for sharing!

Rated 2 out of 5 stars

Don’t like paying twice a month and…

Don’t like paying twice a month and being charged to do it! Rather pay rent once a month and not be charged a fee.

April 21, 2026
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Reply from Flex

Thanks for your honest review! We’re always working to improve and your feedback is incredibly helpful in guiding our efforts. We appreciate you giving us the chance to do better.

Rated 1 out of 5 stars

I hate that there is a membership fee

I hate that there is a membership fee. I am already using the app to budget my rent easily and more life more affordable and then I see this 15 dollars that I get charged for just using the service. It’s sucks. You’re already charging me taxes, why a membership too? Then the fact that I can’t use ACH is also ridiculous because using my debit card clearly cost more. Will be canceling this service soon.

April 22, 2026
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Reply from Flex

Thanks for your honest review! We’re always working to improve and your feedback is incredibly helpful in guiding our efforts. We appreciate you giving us the chance to do better.

Rated 4 out of 5 stars

payments

i like the convivence

April 21, 2026
Flex logo

Reply from Flex

That’s what we’re here for. Thanks for taking the time to leave a review! 💜

Rated 5 out of 5 stars

Easy and affordable

Cutting your rent payment into 2 can be more helpful than you think. The flex process made it very easy to make that happen as well very affordable.

April 21, 2026
Flex logo

Reply from Flex

Love hearing this! Helping simplify rent is exactly why we built Flex.

Rated 5 out of 5 stars

Using Flex really helps with handling…

Using Flex really helps with handling rent payments. Considering that other additional financial needs have to be met, Flex is a great way to help

April 21, 2026
Flex logo

Reply from Flex

Hi John, this just made our day! So glad you’re enjoying using Flex 💜

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