Excellent support from the Getflix team in resolving an issue with my content through their VPN. They responded and resolved the issue fast and with clarity of what I needed to do. Been with the... See more
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Company details
- DNS Provider
- also in
- VPN Service
Information provided by various external sources
Getflix allows users from all over the world to easily access popular global streaming video and music services. Getflix uses Smart DNS and VPN technology to bypass the blocking and open up this amazing world of entertainment.
Contact info
Seychelles
- support@getflix.com
- getflix.com
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Excellent app
Excellent app. Excellent service . Preferred to a vpn. Generally easy to setup but you may need sn internet technician say to use getflix for streaming but your ordinary wifi for other devices eg iPhone and your computer / using a vpn requires you turn it off once finished streaming, otherwise you will have problems with amazon and email (as they won’t recognise you in your local location). This is superior because it leaves other devices unchanged so you don’t need to switch on and off.
We had a problem connecting to the UK…
We had a problem connecting to the UK ITVX Player. After a few emails back and forth to try various solutions they managed to solve the problem.
Great customer service…
Always have had great customer service when dealing with issues. They keep you informed and advise when they have resolved the issues.
Loss of channels
We had an ongoing problem but Getflix were brilliant, responded very quickly and made every effort to find a solution. Thank you Getflix
Amazing support with fantastic value
The Getflix Support team immediately identified an issue I had and recommended a quick fix that immediately solved my problem.
I've used Getflix for 9 years now, and recommend it to EVERYONE who likes to watch HD TV from all your favourite channels.
Best value product on the market by far, especially given the speed and quality of support.
Sorted my issue.
It took a little while to sort problem but replies from Getflix were fast in trying to help. Problem finally solved.
Excellent customer support
Excellent customer support. Very patient and ever helpful . Repeat customer since 2017
Always prompt and useful support
Always prompt and useful support
issue resolved speedily
recognised the issue quickly about new ISP and problem was quickly resolved .
helped solve my problems
As a Getflix user for more than 10…
As a Getflix user for more than 10 yrs... Always the best & quickest service from Getflix to fix my problems ..The best way to watch streaming video all around the world
Too good for five stars
Too good for five stars: priceless! Getflix for tv is like gas for the car!
Trust Getflix !
Without hesitation excellent after sales service! Getflix is serious and always a flawless help! I advise without hesitation to join Getflix!
Fast and effective response to my issue
Getflix support [Ben] - Excellent support
Getflix support [Ben] provided a very fast response to my support request. The information provided resolved my problem.
Very impressed.
Thanks Ben
Getflix is one of the best vpn providers
Getflix is one of the best vpn providers to watch streaming services from remote locations. Their customer service is super fast as well to resolve occasional technical issues. I would strongly recommend their service.
Fast reply and resolution
Fast reply and resolution. My concern was attended as soon as I requested it and the resolution was easy
Awful customer service
If I could give them no stars, I would. Awful customer service. Signed up for a trial and then ended up automatically paying via Google. Have contacted them numerous times. Received an answer initially and now nothing. Now have paid 2 monthly payments and have never had any service for it. Cancelling now. I'm out.
Totally fed up with lack of fix
After using getflix for years and issues sorted quickly I am now coming to the end of a very frustrating road of continually being fobbed off without the problem being repaired!
I use a DNS to access uk channels on my apple box that I then watch via tv of which now has one particular channel I cannot access.
I have been basically ignored or given ‘advice’ that does not adhere to using an apple box so going round in circles almost daily with the same people whilst still paying my full subscription!
Quick and accurate as usual.
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