FurLife™ Reviews 3,943

Julia was so helpful and responded to my question so quickly. She was helpful with the problem I had and sent me a replacement ASAP. This is why I trust the FurLife products so much. Julia thank you for all your help!!

Julia was very prompt and polite about issuing me a refund, which I appreciated.

I wanted to purchase more tick protection for my dogs. After reading the reviews for FurLife I knew this product was for me.
Once I placed the order something went wrong with my mailing address. I left an email and I sent a text.
Glisson took care of the issue and confirmed that my order was all taken care of.
I loved the customer service!

I had bought one fur life last year for my cat not one flea or tick. This year two for the dogs. Their was an error once I got to the right place it was taken care of 100% I'll be back next year.

FurLife has amazing products that really do help the dogs in a natural way instead of with chemicals and medications. Their customer service is spot on! I emailed them and Mat got back with me within an hour or so and took care of the problem. Very cordial and extremely helpful. I highly recommend them and their products! The allergy relief powder is truly helping my dogs allergies. Thanks FurLife... and Mat!

Glisson was very polite and helpful.
I really appreciated his help.

Furlife's customer service is wonderful. They answer any questions almost instantly. When we received a broken pendant upon opening. They almost instantly took care of it and a new one is on the no charge. Will definitely use them again.

I would like to thank Glisson for being incredibly supportive and sincere of the loss of our golden retriever Abbey, along with a refund. We will donate it to a shelter.
Sincerely,
The Ford family

Glisson and Ramon were beyond helpful, quick, and efficient. I had an issue with an order that I recieved, took a photo and sent it to support, and Ramon responded to me immediately noting how my order is going to be fixed. Much appreciated!

Customer Service Rep Mat provided great service via support - I made an error on my order and it was corrected before my order it was shipped out. Thank you so much for help! It is greatly appreciate!

Mat answered all my questions and also explained everything very well for me. He got back to me in a very timely manner as well. Thanks for all the help!

I put my order in, but forgot to put in the discount code that I received for signing up my email address. I contacted furlife and the customer service representative named Mat was kind enough to go back in and credit me that discounted amount. I don’t think I’ve ever had such great customer service like that and so efficient. Thank you, Mat for helping.

When the post office failed to deliver my furlife dog and cat flee products to the correct address, Mat from furlife quickly resolved the situation with a replacement order. This was very appreciated since my children are allergic to insect bites and my dogs and cat have become very itchy this spring thanks for making my day Mat!

I contacted Furlife because my dogs got fleas after using the pendants for a couple weeks. This was not the case last year. Once support reached out I took a closer look and the “oil holder button in the pendant” was intact but empty. Glisson and Ramon Assisted and will be sending replacements right away! Thank you 😊

Roy and Julia in the customer service department for Fur life has delivered adequate customer service, prompt and courteous. I would recommend this company furlife and these support technicians to anyone that is needing items for their pets.

I had made a mistake when ordering. I contacted customer service for support on canceling an order. Your customer service representative Julia help me get this resolved. Thank you Julia. Look forward in seeing the results for the purchase I made for my pet. Thank you again. Great job👍

Thanks Furlife,
Adam

Mat was wonderful and helped me immediate with an order issue. Highly recommend this company!

I love their customer service and how fast they were able to reply to me. Gilsson was helping me out, it was very understanding at trying address the problem and help me solve it, which I really appreciate. Great doing business with yall!!

The gel pack somehow came out of the holder for one of my dogs. I sent customer service an email, and Ramon responded immediately. He arranged for it to be replaced no questions asked. I appreciate a company with employees that are understanding and supportive.

I bought four collars for my dogs, and three of them didn’t fit cause my guys are chunky. I immediately contacted the company and they were very gracious and quick response back to me asked me why or what the problem was with them. I explained it to him they wouldn’t go around her call their neck. They were very gracious and offered to return them or to send me the tags instead of the collars. I really appreciate that and now I’d buy these again.