Healthspan Reviews 345

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 303 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge and helpfulness, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting that representatives are attentive, supportive, and genuinely invested in their well-being. The overall service is frequently described as excellent, with consumers appreciating the efficiency and ease of the entire process, from initial consultations to ongoing support. Reviewers are particularly impressed with the product's effectiveness and the smooth user experience. However, some people experienced difficulties understanding what representatives were saying during phone meetings due to issues with the phone line quality.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their knowledge, helpfulness, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the helpfulness and professionalism of... See more

Product

Clients share positive opinions on product. Many reviewers are impressed with the anti-aging treatments like... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the clarity,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Healthspan has been amazing! Every interaction felt personal and thoughtful, like they truly cared about my health journey. They listened closely, answered every question with clarity, and made sure I... See more

Company replied

Rated 5 out of 5 stars

I had my first Healthspan lab consult today with Brandon Feller after my baseline blood test and it was so helpful! I just got on the Rapamycin, so I'm still waiting to see how it effects my numbers,... See more

Company replied

Rated 5 out of 5 stars

Kristen gave me all the information I had hoped for and helped me make up my own mind as to what molecule I want to start with. She has a very kind yet professional demeanor that in addition to her k... See more

Company replied


Company details

Written by the company

Healthspan is the first-ever digital longevity clinic, transforming how the world understands, treats, and prevents age-related disease. We conduct and curate groundbreaking medical research in the areas of cellular senescence and metabolic dysfunction for the purpose of developing treatment protocols that enhance and extend life. We help those confronted by the technical complexity and prohibitive cost of cutting-edge treatments by making the latest scientific breakthroughs and highest standards of care accessible and affordable to everyone. Our medical professionals consult with patients to design, deliver, and monitor personalized treatment protocols, then optimize them over time to maximize benefits for their health and wellbeing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

345 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Kristen was awesome as always

Kristen was awesome as always! Very patient, informative and knowledgeable. I didn’t feel rushed . I was very comfortable with her to discuss my health challenges. Thank you, Kristen for all you do!

December 3, 2025
Unprompted review
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Reply from Healthspan

Hi Diana, thank you for the wonderful feedback! We're thrilled to hear that Kristen made you feel comfortable and never rushed — that patient, knowledgeable care is exactly what we aim for. The Healthspan Team

Rated 5 out of 5 stars

Brandon listened

Brandon listened to my concerns and let me know that he was there to make sure my dosage works for me

December 3, 2025
Unprompted review
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Reply from Healthspan

Hi Lyn, thank you for sharing your experience! We're so glad Brandon took the time to truly listen and make sure your dosage is working well for you — that attentive care makes all the difference. The Healthspan Team

Rated 5 out of 5 stars

Professional

Professional, concerned with what I was interested in. Knowledgable about products offered

December 2, 2025
Unprompted review
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Reply from Healthspan

Hi Diane, thank you for the kind feedback! We're glad our team was professional and took the time to understand your interests and walk you through our offerings. We look forward to continuing to support you! The Healthspan Team

Rated 5 out of 5 stars

Meeting with Healthspan health guide…

Meeting with Healthspan health guide Rich
Rich was wonderful, He took the time to compare my various tests over the last two years. Listened to all my concerns, and made suggestions.
I felt all caught up with my questions, and could not have been happier with my consult.
A big thank you to Rich!

November 27, 2025
Unprompted review
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Reply from Healthspan

Thank you for this wonderful review! We're so glad Rich took the time to review your tests, listen to all your concerns, and make meaningful suggestions — that kind of thorough, personalized attention is what we're all about. A big thank you right back! The Healthspan Team

Rated 5 out of 5 stars

Thank you, Healthspan!

Jim always gives great advice and I learn a lot from him!!!

October 2, 2025
Unprompted review
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Reply from Healthspan

Hi Eva, thank you so much for the kind words! We love hearing that Jim's advice continues to be valuable and that every session leaves you with something new to take away. The Healthspan Team

Rated 5 out of 5 stars

Kristen was very helpful going over the…

Kristen was very helpful going over the details and made great suggestions.

November 25, 2025
Unprompted review
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Reply from Healthspan

Hi Anna, thank you for the lovely feedback! We're so glad Kristen was helpful in walking through the details and offering great suggestions — that thorough, personalized approach is exactly what we strive for. The Healthspan Team

Rated 5 out of 5 stars

What a great video call with Rich

What a great video call with Rich. Very knowledgeable very supportive and took the time to get to know me. My needs my wants and desires for my health. I can’t brag on him and helathspan enough. I can’t wait to see what the future holds for my health and longevity.

November 21, 2025
Unprompted review
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Reply from Healthspan

Hi David, thank you for this amazing review! We're so glad Rich took the time to really understand your needs, wants, and health goals — that personalized connection is what makes all the difference. Exciting times ahead for your health and longevity journey! The Healthspan Team

Rated 5 out of 5 stars

Informative

Informative, factual and very focused on making sure I got what I needed out of the call.

November 21, 2025
Unprompted review
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Reply from Healthspan

Hi John, thank you for sharing your experience! We're glad the call was informative and laser-focused on making sure you walked away with exactly what you needed. That's always the goal! The Healthspan Team

Rated 5 out of 5 stars

Hi! It was super helpful

Hi It was super helpful! I'm going to order the items i'd like today.
Thanks
Tasha

November 19, 2025
Unprompted review
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Reply from Healthspan

Hi Tasha, thank you for the great feedback! We're so glad the consultation was helpful and got you feeling confident about next steps. Excited for you to get started! The Healthspan Team

Rated 5 out of 5 stars

I found Brandon knowledgeable and…

I found Brandon knowledgeable and insightful. I appreciated his input.

November 17, 2025
Unprompted review
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Reply from Healthspan

Thank you for your kind review! We're glad Brandon's knowledge and insight were valuable to you — that thoughtful, personalized guidance is what we're all about. The Healthspan Team

Rated 5 out of 5 stars

Constructive

Constructive, helpful and highly customized conversation and recommendation set. I think Jim got my needs immediately and provided helpful feedback that's the start of a good long-term plan.

November 13, 2025
Unprompted review
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Reply from Healthspan

Hi Raymond, thank you for the thoughtful review! We're so glad Jim was able to quickly understand your needs and provide helpful, customized recommendations — building a solid long-term plan is exactly what we aim for. The Healthspan Team

Rated 5 out of 5 stars

She was attentive and responsive

She was attentive and responsive, even though I had non-standard requests.

November 4, 2025
Unprompted review
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Reply from Healthspan

Hi Sylvia, thank you for sharing! We're glad she was attentive and responsive and tailored the session to your specific needs. The Healthspan Team

Rated 5 out of 5 stars

Just a very pleasant thoughtful…

Just a very pleasant thoughtful conversation about some of my health goals. No pressure to buy just chill. Always enjoy working with Healthspan.

October 27, 2025
Unprompted review
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Reply from Healthspan

Hi Marion, thank you! We're glad Rich took the time to really listen and offer thoughtful suggestions. The Healthspan Team

Rated 5 out of 5 stars

Great process, great protocol

I really really appreciate the no hassle/drama process. And most of all, in addition to (great) the way I feel, I can even see results- I have suffered from rosacea for many years. The personal multi prong approach has really helped the breakouts from that and joint aches and pain from aging. I am so happy to be on this protocol!

October 21, 2025
Unprompted review
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Reply from Healthspan

Hi Bobbie, thank you for this heartfelt review! We're so glad you're not only feeling great but actually seeing results — that's exactly what we work for. The Healthspan Team

Rated 5 out of 5 stars

Very clear advice

Very clear advice. Very efficient online report and telephone discussion.

October 20, 2025
Unprompted review
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Reply from Healthspan

Hi Kristin, thank you for the kind words! We're so glad Kristen was attentive to your concerns and gave you great health advice. The Healthspan Team

Rated 5 out of 5 stars

Jim is fantastic

Jim is fantastic! Very knowledgeable, easy to talk to, and understanding of my objectives. I was pleasantly surprised as I wasn't sure what to expect about how this would go.

He even reached out before the event and started the dialogue, which was great.

October 22, 2025
Unprompted review
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Reply from Healthspan

Hi Steve, thank you for sharing! We're so glad Jim exceeded your expectations and made the session feel both comfortable and productive. The Healthspan Team

Rated 5 out of 5 stars

Its been a great experience so far

I really enjoyed talking to Rich, it was nice to see a face and I am super excited to start my subscription. I very impressed that the did my blood work test and will go over results. Love all.of the communication.

October 21, 2025
Unprompted review
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Reply from Healthspan

Hi Cyreen, thank you for the lovely feedback! We're so excited to have you on board, and we're glad Rich and the team made such a great first impression. The Healthspan Team

Rated 5 out of 5 stars

Great call.

Great call.
Appreciated Jim's expertise and advice.
Couldn't have been better😎

October 21, 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Bill, thank you! We're glad Jim's expertise and advice made for such a great call. The Healthspan Team

Rated 5 out of 5 stars

personalized, helpful, and insightful

A really personalized, helpful, and insightful deep deep dive on my test results.

October 17, 2025
Unprompted review
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Reply from Healthspan

Hi Andrew, thank you for sharing! We're glad the session was a thorough, personalized dive into your results — that's exactly the level of care we aim to provide. The Healthspan Team

Rated 5 out of 5 stars

Jim is just awesome

Jim is just awesome! He has so much knowledge and has already given me practical tips that I'm sure will work. Thanks, Tim!

October 10, 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Dr. Stump, thank you for the wonderful feedback! We're so glad Jim's knowledge and practical tips are already making an impact. The Healthspan Team

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