The service was great throughout the year , and on the two occasions we had glitches the team assisted us to resolve them in the shortest possible time. Their customer service was really great
Company replied
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See what reviewers are saying
The set up is easy. The DNS ZONE is accessible for customisation without reaching out to support if you know what you doing.
Company replied
Smooth and fast serves. Prices are very reasonable. Team responds immediately and helps with any problems. 10/10 would definitely recommend to everyone else.
Company replied
The GetHost website worked well and smoothly to process my order. Thereafter, the support team was prompt, helpful and polite.
Company replied
Company details
Written by the company
#GetHost helps your business to get on the net with all the tools you need to create an awesome website, portfolio or online store.
Contact info
24 George Silundika Avenue Mercury House 2nd Floor Suite 209, Harare, Zimbabwe
- 071 747 6117
- info@gethost.co.zw
- gethost.co.zw
4.5
Excellent
53 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They are professional fast innovative.
March 16, 2026
Loved the support at Gethost I think…
Loved the support at Gethost I think they are superior when it comes to their craft. Magara AI uses their services as we have complex needs from e-commerce to multiple DNS entries it just works would recommend it for anyone looking for stable hosting and domain management. Well done !!
February 5, 2026
GetHost has been excellent service…
GetHost has been excellent service provider in the country so far. We get all the support we need as a company.
December 31, 2025
its good hosting still testing it out…
its good hosting still testing it out since im new here
December 31, 2025
The set up is easy
The set up is easy. The DNS ZONE is accessible for customisation without reaching out to support if you know what you doing.
January 25, 2026
Reply from GetHost Web Hosting P/L
Thank you for the positive feedback.🤝🏾🤝🏾
I cannot recommend Gethost for any…
I cannot recommend Gethost for any serious or dynamic website. My experience exposed severe competency and security issues.
Limited Technical Knowledge: Their support team's expertise seems restricted to basic WordPress. For a custom, dynamic website requiring server-side configuration, they were completely out of their depth. They failed to fix a critical server setting and provided an incorrect, non-technical reason for the failure.
MAJOR SECURITY RED FLAG: To make matters worse, in an attempt to investigate, a support agent REQUESTED MY WEBSITE ADMINISTRATOR PASSWORD. This is an alarming, unprofessional, and deeply insecure practice. Legitimate hosting providers never ask for this. They should only use hosting panel, FTP, or SSH credentials. This single request demonstrates a fundamental lack of security protocol, putting customer data and intellectual property at direct risk.
Conclusion: Gethost is unsuitable for anything beyond the simplest setups. Their lack of expertise for dynamic sites, combined with a shockingly poor grasp of security basics, makes them an unsafe and unreliable choice. I am migrating my website immediately to protect it.
November 25, 2025
Reply from GetHost Web Hosting P/L
Hello Clayton, thank you for your feedback and for providing the context.
To clarify the technical points raised:
Server Configuration:
You requested a global change to max_input_vars at the server level. On shared hosting, these master configuration values are standardized to protect performance, stability, and security for all customers on the server. Global server-level changes are only available on VPS or Dedicated environments where resources are isolated.
Admin Access:
Our team requested temporary access specifically to assist with maintenance mode during troubleshooting. However, our preferred and documented support methods are secure access or temporary access links. We’ve reviewed this case internally to ensure communication around this remains clear.
Your request involved configuration changes outside the scope of shared hosting, and we’re sorry our platform wasn’t the right fit for that requirement. We wish you the best with your new provider.
— GetHost Team
Best hosting service in Zimbabwe
1. Excellent uptime and speed
2. Easy payment options
3. Super customer service response time
December 31, 2025
Reply from GetHost Web Hosting P/L
Thank you for the positive feedback.🤝🏾🤝🏾
This is the best.
December 31, 2025
Reply from GetHost Web Hosting P/L
Thank you for the positive feedback.🤝🏾🤝🏾
The support
September 23, 2025
Reply from GetHost Web Hosting P/L
Thank you for the positive feedback.🤝🏾🤝🏾
GetHost Web Hosting is more than just a…
GetHost Web Hosting is more than just a web service; they are an integral web hosting partner for any business operation seeking seamless and value-added web hosting services. I truly look forward to re-engaging their unparalleled service in 2026. 6/5 stars.
September 1, 2025
Reply from GetHost Web Hosting P/L
Thank you for the positive feedback.🤝🏾🤝🏾
The customer service is good.
June 24, 2025
Reply from GetHost Web Hosting P/L
Thank you for the positive feedback.🤝🏾🤝🏾
Reply from GetHost Web Hosting P/L
Thank you for the positive feedback.🤝🏾🤝🏾
The GetHost website worked well and…
The GetHost website worked well and smoothly to process my order. Thereafter, the support team was prompt, helpful and polite.
May 6, 2025
Reply from GetHost Web Hosting P/L
Thank you for the positive feedback.🤝🏾🤝🏾
satisfactory
April 11, 2025
Reply from GetHost Web Hosting P/L
Thank you for the positive feedback.🤝🏾🤝🏾
Reply from GetHost Web Hosting P/L
Thank you for the positive feedback.🤝🏾🤝🏾
Great service provider
February 27, 2025
Reply from GetHost Web Hosting P/L
Thank you for the positive feedback.🤝🏾🤝🏾
Reply from GetHost Web Hosting P/L
Thank you for the positive feedback.🤝🏾🤝🏾
The service was great throughout the…
The service was great throughout the year , and on the two occasions we had glitches the team assisted us to resolve them in the shortest possible time. Their customer service was really great
November 12, 2024
Reply from GetHost Web Hosting P/L
Thank you for the positive feedback.🤝🏾🤝🏾
Very helpful staff
Very helpful staff, user friendly self service menu, quick response to activation of domains and other services
October 11, 2024
Reply from GetHost Web Hosting P/L
Thank you for the positive feedback.🤝🏾🤝🏾
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