GetOnPrEP 

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Rated 1 out of 5 stars

I guess I got scammed too

I guess I got scammed too , I got what other users wrote . First they said they had sent me the medicarion , then they told me DHL had lost my order which doesn't seem to be true , they told me they would refund me the money and they never did , I lost my money but you guys are on time.

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

they do not ship orders

If you see below , I used to give them a 5-star rating. They were very good and typical. Now I placed a 370 euro order that they have not shipped from 12/5. 16 days without shipment. All is in stock theoretically. They have not replied to my message addressed to them last week, or to my message through their form, 2 days ago. Tracking of the order does not work. Guess I have lost my money completely.

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

No customer communication, the shipment is still not done for more than a week.

I have quite the bad experience with getonprep this new year. I have placed my order and payed the costs on 28th of February. Since then the tracking number is visible but UPS says they are still waiting for the parcel handover from getonorep. Asked several times the customer service under my order and nobody giving me any feedback. Im really dissatisfied.

March 11, 2025
Unprompted review
Rated 3 out of 5 stars

Used to use this site

Used to use this site, but can no longer access the website for some reason. It appears as down.

March 6, 2025
Unprompted review
GetOnPrEP logo

Reply from GetOnPrEP

You can place new orders at www.getonprep.com

Regards.

Rated 5 out of 5 stars

satisfied with GetInPrEP

I’m more than satisfied with GetInPrEP. The ordering process was easy, my package arrived on time as scheduled, and the discreet packaging was appreciated. Will order again. Thanks!

December 12, 2024
Rated 1 out of 5 stars

I am very disappointed with the…

I am very disappointed with the service. The shipment I was expecting has still not arrived, even though the promised delivery time has passed. This is causing me a lot of inconvenience, and I have not received any clear updates on the status of the order. I hope it will be resolved soon and that they will improve communication with customers to avoid situations like this in the future.

December 3, 2024
Rated 5 out of 5 stars

Customer service is awesome

Customer service is awesome. First time I didn’t attached phone number on package address and post office can’t contact me so they returned the package. I contact the customer service and they immediately send me another one with my phone number attached. I’ll surly recommend Getinprep to my friends.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service is awesome

Customer service is awesome. First time I didn’t attached phone number on package address and post office can’t contact me so they returned the package. I contact the customer service and they immediately send me another one with my phone number attached. I’ll surly recommend Getinprep to my friends.

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service is awesome

Customer service is awesome. First time I didn’t attached phone number on package address and post office can’t contact me so they returned the package. I contact the customer service and they immediately send me another one with my phone number attached. I’ll surly recommend Getinprep to my friends.

November 1, 2024
Unprompted review
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