Nexus 7 sent in for new charging port. Item returned with charging port not replaced and in addition was told a new battery required. No paperwork sent with returned item and no way to tell if new... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Nexus 7 sent in for new charging port. Item returned with charging port not replaced and in addition was told a new battery required. No paperwork sent with returned item and no way to tell if new... See more
Company replied
Well at the second attempt they fixed the charger port on my Nexus 7. I am hugely underwhelmed by their service I have to say. They received my tablet on the 4th and it is repaired on the 23rd.... See more
Company replied
Our brand new Nexus 7 screen was damaged, being a new device I thought it was worth repairing. However when it arrived back the screen wasn't working properly, with a line down the left hand side o... See more
Company replied
Can't comment on quality of repairs as didn't even get that far. Enquired about dropping iphone in for a replacement battery using their stated preferred method of contact (from their website Contact... See more
Company replied
Unit 3, Hugh Business Park, BB4 7BT, Waterfoot
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
With very few companies offering repairs on tablets I was very impressed by this service.
It was a better price than I was quoted by the manufacture and another on-line site. It was fast, I think 2 hours from them receiving it to it being posted back the biggest delay was my sending by second class. The whole process was e-mailed to me so I knew exactly what was going on. The repair is completely fixed and it hasn't damaged or lost any of my information on the tablet.
To top it all off it also comes with a warranty for the repair.
Will very happily recommend and use again even if I hope I will never have to =)
Thank you
Repaired and returned my nexus7 with very good communication along the way.well done.Can highly recommend.
I was a bit wary at first using a website that looked to good to be true! But, WOW the service and the fact that they kept in touch with you throughout the whole process is really good!
My daughter dropped her Nexus 7 last Sunday resulting in a cracked screen and ultimately unusable tablet. Consequently Monday was spent trying desperately to find a repair centre that would undertake the job at a reasonable price and with a sub two week turnaround. I found the site 'Get it Repaired' on Monday morning, and having read every review, posted it off at 14:00 on the same day. I received multiple e-mail updates on Tuesday as to the progress on the repair and, unbelievably, received the Nexus back this morning (Wednesday) at 09:15 fully working!! Have to say i was doubtful that the service would live up to the hype but on this occasion I was clearly wrong - excellent experience and will recommend to all as the go to site for repairs! Well done GIR Ltd!
I was so impressed with how quick and easy this service was! They kept in touch by emails and my phone looks amazing!
I would recommend this to anyone who has a phone that needs to be fixed!
My sons Google nexus charging port was damaged due to carelessness when charging. I googled repair companies and found get it repaired.com. We live in N.IRELAND, and I posted the tablet on a Saturday afternoon and it was received on Monday, I had an update of every stage of repair via email and the tablet was posted back to me the very same day and I received it on Tuesday in perfect working order. Fan service will be recommending to friends. I have a very happy son again.
My son broke his Nexus 7 screen which we bought in Dec 2012. Unfortunately I had no insurance. We contacted Nexus who were only interested in trying to sell us the latest model as they said it wouldn't be cost effective repairing it.
After some more research I sent the nexus to "Get It Repaired" on the Monday and we had it back on the Wednesday in perfect working order.
Amazing service which is so rare to find
Nexus 7 screen repaired. Kept informed all the way. Posted it Monday evening and had it back Wednesday morning.
Would certainly be using this company again if the unfortunate happens again. Email was sent to me on every stage of the Nexus tablet journey of been repaired and it was returned to us within 48 hours of sending it to them. So easy and so quick turnaround - keep up the good work.
Got a smashed screen repaired on daughters Nexus 7, extremely pleased with the repair process by this company.
Excellent communication throughout the process. Very fast service. Very good repair. Very pleased.
Send off iphone with shattered screen on Thursday and it was returned by Saturday all perfectly fixed. Very good value and excellent tracking information
amazing service and great price.constant feedback and nexus 7 returned as good as newi
Sent sons Nexus for new screen at 12.50 Thursday and postie delivered it back 10.30am Saturday - cant get faster than that.
The ordering process was straightforward and I was delighted to get my Nexus 7 back within 3 days, despite having a very badly screen. Website generated effective email updates at every stage if the process, already recommended it to a friend.
I dropped my Nexus, cracking the glass even though it was in a protective case the corners were not protected enough. 'Get It Repaired' was the first company to come up on Google and on seeing it had 5* reviews I didn't bother looking any further.
The service I received was exemplary, I just wish all businesses were run like this.
I sent my device off lunchtime Monday by special delivery. I had the first email from GIR mid morning Tuesday to say they had received it then I had emails every step of the way. I was pretty relieved to get the one that said if had been successfully tested and ready to ship back. It arrived as promised on the Wednesday morning, again by special delivery. Many thanks for a brilliant as-promised service.
Excellent services, emailed each step of the way, posted Tuesday received back Thursday. Would recommend.
Device: Nexus7 (2012)
Issue: Screen smashed - powered up okay
I would certainly recommend the service to anyone who is either unfortunate enough to need it or wants to breathe a bit more life into a prized gadget. I was happy to accept the premium as the company is well reviewed and other companies I found didn't have this re-assurance, yet priced similarly. However, it was my own fault for not backing up the data I had on the device and sometimes you can't put a value on data.
The site was clear, there were no hidden charges. (Unless you include the cost to send the device. I thought that was reasonably self explanatory, but others might not think so.)
Emails were sent at every stage to keep me informed. Sent it on the Tuesday, received it back on the Friday, as good as new.
My iPad 2 fell of an outdoor table and the screen shattered on the concrete. It was too expensive to get it fixed by apple so I had a look online and came across Get It Repaired. I was a pretty nervous using an online company for the repair but I am glad I did! I sent my ipad to Get It Repaired, it was fixed promptly the next day with email updates at every stage and then posted straight back to me.
I received the ipad back today and it looks perfect! So pleased with the service, speed of turnaround and value for money. Thanks!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.