Get it Repaired Ltd Reviews 248

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Nexus 7 sent in for new charging port. Item returned with charging port not replaced and in addition was told a new battery required. No paperwork sent with returned item and no way to tell if new... See more

Company replied

Rated 2 out of 5 stars

Well at the second attempt they fixed the charger port on my Nexus 7. I am hugely underwhelmed by their service I have to say. They received my tablet on the 4th and it is repaired on the 23rd.... See more

Company replied

Rated 2 out of 5 stars

Our brand new Nexus 7 screen was damaged, being a new device I thought it was worth repairing. However when it arrived back the screen wasn't working properly, with a line down the left hand side o... See more

Company replied

Rated 1 out of 5 stars

Can't comment on quality of repairs as didn't even get that far. Enquired about dropping iphone in for a replacement battery using their stated preferred method of contact (from their website Contact... See more

Company replied

1.4

Bad

TrustScore 1.5 out of 5

248 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very impressed

With very few companies offering repairs on tablets I was very impressed by this service.
It was a better price than I was quoted by the manufacture and another on-line site. It was fast, I think 2 hours from them receiving it to it being posted back the biggest delay was my sending by second class. The whole process was e-mailed to me so I knew exactly what was going on. The repair is completely fixed and it hasn't damaged or lost any of my information on the tablet.
To top it all off it also comes with a warranty for the repair.
Will very happily recommend and use again even if I hope I will never have to =)
Thank you

November 2, 2013
Unprompted review
Rated 5 out of 5 stars

excellent

Repaired and returned my nexus7 with very good communication along the way.well done.Can highly recommend.

October 30, 2013
Unprompted review
Rated 5 out of 5 stars

For once do believe the Hype!!!

My daughter dropped her Nexus 7 last Sunday resulting in a cracked screen and ultimately unusable tablet. Consequently Monday was spent trying desperately to find a repair centre that would undertake the job at a reasonable price and with a sub two week turnaround. I found the site 'Get it Repaired' on Monday morning, and having read every review, posted it off at 14:00 on the same day. I received multiple e-mail updates on Tuesday as to the progress on the repair and, unbelievably, received the Nexus back this morning (Wednesday) at 09:15 fully working!! Have to say i was doubtful that the service would live up to the hype but on this occasion I was clearly wrong - excellent experience and will recommend to all as the go to site for repairs! Well done GIR Ltd!

October 16, 2013
Unprompted review
Rated 5 out of 5 stars

Highly Recommended Service

I was so impressed with how quick and easy this service was! They kept in touch by emails and my phone looks amazing!

I would recommend this to anyone who has a phone that needs to be fixed!

October 16, 2013
Unprompted review
Rated 5 out of 5 stars

extremely efficient and would definitely use in future.

My sons Google nexus charging port was damaged due to carelessness when charging. I googled repair companies and found get it repaired.com. We live in N.IRELAND, and I posted the tablet on a Saturday afternoon and it was received on Monday, I had an update of every stage of repair via email and the tablet was posted back to me the very same day and I received it on Tuesday in perfect working order. Fan service will be recommending to friends. I have a very happy son again.

October 10, 2013
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMEND

My son broke his Nexus 7 screen which we bought in Dec 2012. Unfortunately I had no insurance. We contacted Nexus who were only interested in trying to sell us the latest model as they said it wouldn't be cost effective repairing it.

After some more research I sent the nexus to "Get It Repaired" on the Monday and we had it back on the Wednesday in perfect working order.
Amazing service which is so rare to find

October 10, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service

Nexus 7 screen repaired. Kept informed all the way. Posted it Monday evening and had it back Wednesday morning.

October 10, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service

Would certainly be using this company again if the unfortunate happens again. Email was sent to me on every stage of the Nexus tablet journey of been repaired and it was returned to us within 48 hours of sending it to them. So easy and so quick turnaround - keep up the good work.

October 10, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent

Send off iphone with shattered screen on Thursday and it was returned by Saturday all perfectly fixed. Very good value and excellent tracking information

October 9, 2013
Unprompted review
Rated 5 out of 5 stars

Less than 48 hours!

Sent sons Nexus for new screen at 12.50 Thursday and postie delivered it back 10.30am Saturday - cant get faster than that.

October 8, 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant - nexus 7 back in three days as good as new

The ordering process was straightforward and I was delighted to get my Nexus 7 back within 3 days, despite having a very badly screen. Website generated effective email updates at every stage if the process, already recommended it to a friend.

October 8, 2013
Unprompted review
Rated 5 out of 5 stars

1ST CLASS SERVICE!

I dropped my Nexus, cracking the glass even though it was in a protective case the corners were not protected enough. 'Get It Repaired' was the first company to come up on Google and on seeing it had 5* reviews I didn't bother looking any further.
The service I received was exemplary, I just wish all businesses were run like this.
I sent my device off lunchtime Monday by special delivery. I had the first email from GIR mid morning Tuesday to say they had received it then I had emails every step of the way. I was pretty relieved to get the one that said if had been successfully tested and ready to ship back. It arrived as promised on the Wednesday morning, again by special delivery. Many thanks for a brilliant as-promised service.

September 25, 2013
Unprompted review
Rated 4 out of 5 stars

Faultless service - at a premium

Device: Nexus7 (2012)
Issue: Screen smashed - powered up okay

I would certainly recommend the service to anyone who is either unfortunate enough to need it or wants to breathe a bit more life into a prized gadget. I was happy to accept the premium as the company is well reviewed and other companies I found didn't have this re-assurance, yet priced similarly. However, it was my own fault for not backing up the data I had on the device and sometimes you can't put a value on data.
The site was clear, there were no hidden charges. (Unless you include the cost to send the device. I thought that was reasonably self explanatory, but others might not think so.)
Emails were sent at every stage to keep me informed. Sent it on the Tuesday, received it back on the Friday, as good as new.

September 6, 2013
Unprompted review
Rated 5 out of 5 stars

Thank you - great service!

My iPad 2 fell of an outdoor table and the screen shattered on the concrete. It was too expensive to get it fixed by apple so I had a look online and came across Get It Repaired. I was a pretty nervous using an online company for the repair but I am glad I did! I sent my ipad to Get It Repaired, it was fixed promptly the next day with email updates at every stage and then posted straight back to me.

I received the ipad back today and it looks perfect! So pleased with the service, speed of turnaround and value for money. Thanks!

August 29, 2013
Unprompted review

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