Get it Repaired Ltd Reviews 248

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Nexus 7 sent in for new charging port. Item returned with charging port not replaced and in addition was told a new battery required. No paperwork sent with returned item and no way to tell if new... See more

Company replied

Rated 2 out of 5 stars

Well at the second attempt they fixed the charger port on my Nexus 7. I am hugely underwhelmed by their service I have to say. They received my tablet on the 4th and it is repaired on the 23rd.... See more

Company replied

Rated 2 out of 5 stars

Our brand new Nexus 7 screen was damaged, being a new device I thought it was worth repairing. However when it arrived back the screen wasn't working properly, with a line down the left hand side o... See more

Company replied

Rated 1 out of 5 stars

Can't comment on quality of repairs as didn't even get that far. Enquired about dropping iphone in for a replacement battery using their stated preferred method of contact (from their website Contact... See more

Company replied

1.4

Bad

TrustScore 1.5 out of 5

248 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My Nexus 7 repaired and returned in 2 days.

Unlike other devices a cracked screen on my Nexus 7 rendered the whole thing inoperable. I chanced it with these guys and I got the repaired device back 2 days later looking like new. I sent it recorded delivery one day, it was repaired as soon as it arrived and was returned to me by recorded delivery the next day. It went as smoothly as it said it would on the website, a fantastic service. I wouldn't hesitate to use them again.

June 11, 2013
Unprompted review
Rated 5 out of 5 stars

Great service

Kep informed of the progress and repair turned round and posted back just was advised. Very pleased with the speed. Screen repair just like new, thanks.

June 9, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I would happily use their service again, if the worst happens to my Nexus 7. They have a simple set up for sending your device, great feedback during repair and a quick turnaround to mail it back to you. The device was in perfect condition on return.

June 7, 2013
Unprompted review
Rated 5 out of 5 stars

Wonderful service!

A flawless service... I broke my iphone screen, paid online for a repair, posted it special delivery on the wednesday and got it back in perfect condition on friday morning.
I can't recommend this company highly enough.

June 4, 2013
Unprompted review
Rated 5 out of 5 stars

QUICK PROMPT SERVICE

Sent the ipod off on Monday. Received 4 updates over next three days. The ipod arrived back repaired on Friday.
Couldn't have asked for a better service.

June 3, 2013
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service on my iPhone repair

I cannot say how impressed I have been with the service from this company. They use electronic tracking so that email updates automatically are sent whenever a customer needs to know something about the repair. Unfortunately in my case the phone was beyond economic repair (after water damage) but they had taken some time and in depth cleaning and assessment and testing to establish that this was the case. At every stage when I need to bring up I spoke to very helpful staff who were professional and gave me all the information I needed.

It is a credit to them that they were willing to say when a repair is uneconomic and to be honest I was astounded that they did not want any payment for the investigative and diagnostic work beyond their standard fee. It was clear quite a lot of work had been done with ultrasonic cleaning, fitting a new screen for testing etc. I would recommend this company without any hesitation for smart phone repairs.

June 3, 2013
Unprompted review
Rated 4 out of 5 stars

Excellent Service.

I sent you Kindle Fire HD in on Friday with a cracked screen; this was a bank holiday weekend. They kept me informed on the progress of the repair with regular emails and the whole this was completed and returned to me by the following Wednesday.
Totally awesome company.

June 2, 2013
Unprompted review
Rated 5 out of 5 stars

very pleased with results

Was very pleased with the service from the company. Great communication. kindle hd screen fixed very quickly, flawless finish. Would definitely use the company again and recommend to friends and family

June 2, 2013
Unprompted review
Rated 5 out of 5 stars

Far beyond what I had expected

I sent my son's Nexus 7 away to get it repaired for a screen replacement after it had cracked. Not only was the repair perfect, the updates were very useful letting me know how the repair was getting on. Overall an excellent service, I wouldn't hesitate using them again.

June 2, 2013
Unprompted review
Rated 5 out of 5 stars

Great service

I found getItRepaired very helpful, kept me in touch with my order and were prompt and professional. Would recommend them and use them again.

June 2, 2013
Unprompted review
Rated 5 out of 5 stars

I was staggered by the excellent service

The service was remarkable! The on/off button on my iPhone had stopped working and I thought "this is going to be expensive!!" Not so! I sent my phone off Monday morning they sent a text Tuesday AM to say they had received it, they sent a text again about 3hrs later to say it was done and ready for dispatch. Arrived back with me on Wednesday and the phone is as good as new.
I truly would recommend this company to anyone and I am usually a tough critic.

June 2, 2013
Unprompted review
Rated 5 out of 5 stars

Simply Perfect

Sent my device (Nexus 7) from the Netherlands. From when they received it, it took 2 days (!!!) to have it in my hands. Recommended!!

June 2, 2013
Unprompted review
Rated 5 out of 5 stars

Great service had my Nexus back with a new screen in just a few days. Good as new.

This is not the cheapest service I found, but after some quick questions I was assured that new components would be fitted with a warranty and posted back the same day. Email updates kept me informed every few hours. The hardest part was me going to the post office to send it off and actually that only took five minutes and wasn't actually hard.

Does what it said on the tin. Would recommended to anyone.

June 2, 2013
Unprompted review

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