Luminear staff went out of thier way to help me when I made a mistake ordering twice when I meant to order only once. And also when i ordered the wrong Lumieye drops when I meant to order the right Lu... See more
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It has actually helped to reduce or eliminate the floaters in my eyes. I use it faithfully twice a day. First thing in the a.m. and just before bed.
Company replied
The Drops have been instrumental in reducing my floaters and lowering my eye pressure. I’ve noticed that if I’m not consistent with use, the symptoms tend to return, so staying on schedule is key!
Been using lumineye not quite a year. Floaters are almost gone. Night vision is definitely improved. Thank you
Company details
Written by the company
GetLumiDrop is a wellness company dedicated to advancing natural eye and ear health through science-backed, innovative supplements. We proudly offer two flagship products: GetLuminEye, a powerful sublingual eye supplement designed to support clearer vision and overall eye health, and GetLuminEar, our specialized formula for enhanced ear wellness and hearing clarity. What makes us unique is our commitment to transparency, quality, and real results. All of our products are made in GMP-certified facilities in the USA, using carefully selected ingredients that are clinically researched for safety and effectiveness. Unlike traditional eye or ear treatments, our sublingual delivery system ensures faster absorption and maximum bioavailability making it easier for your body to benefit. We’re more than just a supplement brand, we’re a community driven by the stories of customers who’ve experienced real improvements in their daily lives. With thousands of positive reviews and a focus on compassionate customer care, GetLuminDrop is here to help you see, hear, and live better naturally.
Contact info
30n North Gould Street, 82801 , Sheridan, United States
- support@getlumineye.com
- getlumineye.com
3.3
Average
127 reviews
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Great Customer Service!
The Customer Service at LuminEye was excellent for me. The second set of drops that I ordered were shipped in the heat of summer and arrived spoiled. It was not anyone’s fault, it was due to weather and who-knows-where USPS stores packages en route to delivery. Lumineye made it right. I sent the product back and they refunded my money. Until then the first 3 months of using the drops improved my floaters and my dry eye. My husband experienced healing in one of his eyes that had been affected by trauma to the eye. The product has been very helpful to us, but in the future I will only order it in cooler months.
July 12, 2025
Unprompted review
Reply from LuminNano Drop
Thank you so much for your thoughtful message!
We’re truly grateful for your kind words and understanding. We’re sorry to hear about the issue with the summer shipment, but we’re glad we could make things right and that our support team met your expectations. Your experience matters deeply to us.
It’s also heartening to hear that both you and your husband saw real improvements from relief with floaters and dry eyes to recovery after eye trauma. That’s exactly the kind of positive impact we hope LuminEye can make.
Your note about ordering in cooler months is completely understandable, and we’re here whenever you’re ready to reorder. If you ever need anything in the meantime, please don’t hesitate to reach out.
Wishing you and your husband continued eye health and wellness!
I am not sure to think about this…
I am not sure to think about this product. It’s been months since I started using the drops. I do have some floaters that seem to have changed almost like there are more of them but much lighter so I’m not sure if they’re breaking up and dissipating or if I just have more. My eye clarity seems to be the same. I was hoping for big results will try a couple more bottles and if I don’t see change, then I will stop my subscription.
July 9, 2025
Unprompted review
Reply from LuminNano Drop
Thank you so much for sharing your honest experience with us, we truly appreciate it. I completely understand your hope for more noticeable results, and it’s perfectly natural to feel uncertain when the changes aren’t as clear as you expected.
What you're describing with your floaters becoming lighter may be a sign that they’re breaking up or shifting, which some of our users have reported as an early change. That said, we know that results can vary from person to person, depending on individual eye health and how long the concerns have been present.
We really respect your commitment to giving the product a fair try, and we’re hopeful that with continued use over the next couple of bottles, you’ll start to see more meaningful improvement. In the meantime, please know we’re always here if you have questions or need support along the way.
Thank you again for trusting us with your eye care journey, we’re cheering you on!
Scammy subscription, useless product
Not only does the product not do anything, they keep charging my card even though I’ve emailed them countless times trying to cancel it. They hide that they will start to charge you for a subscription in their Terms and Conditions so they can continue to charge you and make it really really difficult to cancel. In their Terms and Conditions saying some of their products might be a subscription.
Nowhere else on their website does it say it’s a subscription.
At one point all emails to them were bouncing, so you couldn’t even reach them.
Scammy business practices all around.
To the company, please don’t respond to this review with how you are sorry for whatever. Stop charging my card. Order #4044839 Refund me for the purchase. Stop your scammy business practices. Make it clear that a person is subscribing and make it easy to cancel. If you do not do this, you are not sorry. You are trying to scam people. If your product was effective, you wouldn’t have to trick them into a subscription.
July 4, 2025
Unprompted review
Reply from LuminNano Drop
We sincerely apologize for the frustration and inconvenience you’ve experienced, your concerns are valid, and we take them seriously.
We’ve gone ahead and processed a full refund for order #4044839, and we can confirm that your subscription has been successfully canceled. There will be no further charges or shipments.
We want to clarify that our Subscribe & Save option is presented during checkout and is always optional. That said, we understand how this may not have been as clear as it should be for everyone, and we're actively working to make our communication and cancellation process more transparent and user-friendly based on feedback like yours.
If there’s anything else we can do to make this right, please don’t hesitate to reach out to us directly at support@getlumineye.com.
Thank you again for your feedback, it helps us improve.
Warm regards,
LuminEye Customer Support Team
Healthy eyes after using LuminEye
My eyes started to deteriorate when I turned 59, it was so blurry and had so many floaters I thought I was seeing flies flying in front of my eyes. I’m on my 4th bottle and just ordered another one.
This product makes my eyes feel great again, I can drive without my glasses if I choose to and it feels healthy and bright.
June 24, 2025
Unprompted review
Reply from LuminNano Drop
We’re truly thrilled that LuminEye has made such a positive impact on your vision and overall eye comfort. It’s especially encouraging to hear that you're now on your 4th bottle and continuing to see such great results, like clearer vision and reduced floaters. Being able to drive without glasses again is no small thing!
If there’s anything you ever need from product support to exclusive offers, please don’t hesitate to reach out. We’re here for you every step of the way on your journey to better eye health.
Wishing you continued clarity and comfort!
The service is fine this product just…
The service is fine this product just doesn’t work for me-
April 17, 2025
Unprompted review
Reply from LuminNano Drop
Thank you so much for your honest feedback.
While we’re truly sorry to hear that the product didn’t work for you, we completely understand that everyone’s experience can be different. We genuinely appreciate you giving it a try and are grateful for your kind words about our service.
If there's anything else we can do to support you or if you have any questions in the future, please don’t hesitate to reach out.
Wishing you all the best.
Reply from LuminNano Drop
That's wonderful to hear!
We're so happy that you're already noticing a difference, that's exactly what we love to hear! 😊 Thank you for sharing your experience, and we’d be thrilled to have you order again whenever you're ready.
If you ever have any questions or need assistance, we're always here to help!
Fair & courteous
When I needed to send back a bottle, Lumineye accommodated my request and made it super easy!
I ordered one bottle, didn't see results but I'm a firm believer in giving this type of thing 90 days, like all supplements. Then when I wanted to re order i received 3 at once, that was too many, then a single bottle had arrived. I was able to cancel and future orders and return that last bottle.
In still using Lumineye and will continue until I run out. I'm still experiencing tearing, so I'm not sure this is working for me. However, I'm very happy with how they dealt with the situation. They are professional, fair and courteous!
June 6, 2025
Unprompted review
Reply from LuminNano Drop
Thank you so much for sharing your experience! We're truly glad to hear that our team was able to assist you quickly and make the return process easy. It's great that you're giving the product a fair 90-day trial, many users do notice more noticeable results with continued use over time.
We also appreciate your honesty about your current symptoms, and we're here to support you every step of the way. If the tearing continues or you have any questions as you go, don’t hesitate to reach out.
Thank you again for your kind words about our service. We’re committed to treating everyone with professionalism, fairness, and care. Wishing you the very best on your continued journey with LuminEye!
Reply from LuminNano Drop
That’s wonderful to hear, thank you for sharing! We're so glad the product is working for you. Every success story means a lot to us, and we’re thrilled you’re experiencing positive results. If you ever have questions or need support along the way, we’re always here to help!
I used the product for several months
I used the product for several months. I did not see the results stated by the LuminEye. That being said, the customer service dept cqncelled my future orders without any issues.
May 27, 2025
Unprompted review
Reply from LuminNano Drop
Thank you so much for sharing your experience.
While we're sorry to hear that the results didn’t meet your expectations, we truly appreciate your kind words about our customer service team. We're glad we were able to assist you promptly and make the cancellation process smooth.
Your feedback is valuable and helps us continue improving both our product and service. If there's ever anything we can do for you in the future, we’d love the chance to help.
Not any improvement
I have been using this product for some time now, back office can look at my beginning date… No such difference and my recent eye exam shows no improvement from before .
I now have waaay too many bottles on hand.
May 19, 2025
Unprompted review
Reply from LuminNano Drop
Thank you for giving LuminEye a genuine try over this time. I'm truly sorry to hear that you haven’t experienced the improvement you were hoping for, and I completely understand how frustrating that can feel especially when you've committed to consistent use.
While many users do report noticeable changes, results can vary from person to person depending on several individual factors. After 90 days of consistently supplying the eyes with a blend of nutrients, carotenoids, anthocyanins, antioxidants, trace minerals, and vitamins, it is highly recommended to visit a primary eye doctor. The difference may not always be apparent to the naked eye, but an eye specialist familiar with your specific circumstances has the necessary tools to identify and measure improvement at a cellular and tissue level.
From there, it’s possible to continue for an additional 90 days if you’re working toward a specific goal, or even maintain improved ocular health with another 90-day cycle annually.
Warm regards,
Fingers crossed for a great eye exam this year
I've been taking this tincture for the better part of this year and will soon get an eye exam to see if it has helped. My only criticisms are that 1) there is not an easy way for subscribers to login to their account from the website, and 2) the tincture does last longer than expected, which is a good thing, but it does mean that if you are using exactly as directed you will wind up with excess which leads me back to the first criticism in that it would help to have a link both on the website AND in every single correspondence with your subscribers to manage this subscription. When I wrote asking for a link I received a very speedy response even though it was the Saturday evening before Mothers Day so I really was impressed with the responsiveness. Thanks for what you're doing.
May 10, 2025
Unprompted review
Reply from LuminNano Drop
Thank you so much for your thoughtful and honest feedback, it truly means a lot. We’re really glad to hear you’ve been using LuminEye consistently and that you're taking the step of having an eye exam to assess any changes. That kind of follow-through is exactly what we hope for.
We completely understand your concerns regarding account management. You're absolutely right, having a clear and accessible login link on the website and in our emails would make managing subscriptions much easier, especially when you're trying to adjust deliveries due to the product lasting longer than expected. This is very helpful feedback, and we’re actively working to make that process more intuitive and user-friendly.
Also, thank you for recognizing our support team's quick response. We always aim to be there when you need us, even on weekends and holidays.
Please don’t hesitate to reach out again and we’d love to hear the results of your upcoming eye exam when you're ready to share
I have email documentation of…
I have email documentation of cancellation of subscription which I never subscribed to. Today, I got email notification of a shipment against my subscription that I never subscribed to, shipped to an address that I am not at currently. Although I like the product, I can’t justify buying from a company that twice now has ignored my request to cancel. Very unhappy and now I will be calling my credit card company to dispute the order, AGAIN!
May 8, 2025
Unprompted review
Reply from LuminNano Drop
I'm truly sorry to hear about your experience and completely understand your frustration. We sincerely apologize for any inconvenience this situation has caused you.
To help us resolve this promptly and conduct a thorough investigation, could you please provide the order number and the name associated with the order? We want to ensure we review all correspondence and account activity accurately and make this right for you.
Thank you for bringing this to our attention, we truly value your feedback and appreciate your patience.
I am endorsing that this company…
I am endorsing that this company provides a high quality product and it truly works for me!!!
Customer service is phenomenal!
May 7, 2025
Unprompted review
Reply from LuminNano Drop
Thank you so much for your kind words and wonderful endorsement! We're absolutely thrilled to hear that the product is working so well for you and that you've had a great experience with our customer service.
Your support means the world to us! Please don’t hesitate to reach out if there’s ever anything you need.
Well I highly recommend Lumineye
Well I highly recommend Lumineye . It has Made a difference with dry eyes and vision . Great service as well . Greatest people to work with .
March 22, 2025
Unprompted review
Reply from LuminNano Drop
Thank you so much for your kind words and glowing recommendation! We're absolutely thrilled to hear that LuminEye has made a difference for your dry eyes and vision and that you've had a great experience with our team. Your support means the world to us!
Even I called
Even I called, I unsubscribed them, they keep sending me order. I want to stop it because the product doesn’t work with me. It looks like a scam for me.
April 18, 2025
Unprompted review
Reply from LuminNano Drop
Hi Nicole,
We’re truly sorry to hear about your experience, and we completely understand how frustrating it must feel to receive orders you no longer want, especially if the product didn’t work for you. Please know, we take concerns like this very seriously.
We want to reassure you that LuminEye is a legitimate company, and we’re committed to transparency and customer care. We never want anyone to feel stuck or unheard.
To help us resolve this quickly, could you please email us at support@getlumineye.com with your order number or the email address used when ordering? That way, we can locate your subscription and make sure it’s properly canceled for you.
Again, we’re really sorry for any inconvenience, and we’re here to make things right.
Warm regards,
LuminEye Support Team
Reply from LuminNano Drop
Hi Rodney, thank you so much! We truly appreciate your kind words. We're thrilled to hear you're enjoying the product and had a great experience with our customer service. We’re always here to support you every step of the way.
I have been using Lumineye for several months …
I have been using Lumineye for several months now, and I find that it is beneficial with regard to cloudiness and floaters. It also helps keep my eyes moistened.
April 13, 2025
Unprompted review
Reply from LuminNano Drop
That’s wonderful to hear! We're so glad that LuminEye has been helping with cloudiness, floaters, and keeping your eyes moisturized. Consistent use really does make a difference, and it's always encouraging to hear firsthand how it's supporting your eye health. If you ever have any questions or need assistance with your subscription, we're here for you!
The product didn't work for me
The product didn't work for me. I used it twice a day for 6 months with no results.
March 20, 2025
Reply from LuminNano Drop
Hi John,
Thank you for your honest feedback. I’m truly sorry to hear that you didn’t experience the results you were hoping for, and I completely understand your frustration.
LuminEye is designed to support ocular health at a cellular level with a blend of nutrients, carotenoids, antioxidants, and vitamins. While some improvements may be hard to notice, we highly recommend visiting your eye doctor after 90 days of consistent use. They can assess subtle changes using tools that go beyond what we perceive day-to-day.
Some customers continue with another 90-day cycle to reach their goals or maintain progress annually.
We’re grateful you gave LuminEye a dedicated try. Please let us know if there’s anything else we can do to support you.
After using the Lumineye product per the directions for 3 months... I do not perceive any improvement in my vision issues.
I signed up for 3 months at a discounted price per bottle. The billing department also sent me an additional bottle without my authorization. There is no customer service phone number. The only option to talk with them is via email, which is "spotty" at best. I asked for a refund, and they responded by extending a discount. I did not order that final bottle but was given no choice. Their customer service is non-existent - Caveat Emptor
April 3, 2025
Unprompted review
Reply from LuminNano Drop
We sincerely apologize for any frustration or confusion this has caused you. At LuminEye, we strive to provide the best customer service experience possible, and we're truly sorry if your experience has not met that standard.
Currently, we do not offer phone support, but we are absolutely here to assist you via email and chat. We understand how important timely and helpful communication is, and we are working diligently to ensure every inquiry is addressed with care.
For any product-related questions or if you need help with your order, please don’t hesitate to reach out to us at support@getlumineye.com. Our team aims to respond to all emails within 24 hours.
We truly value your feedback and appreciate the opportunity to make this right.
This product did not reduce or…
This product did not reduce or eliminate any of my eye floaters at all.
March 11, 2025
Reply from LuminNano Drop
Hi Mark,
We’re sorry to hear that you haven’t experienced the results you were hoping for. We understand how frustrating it can be when expectations aren’t met.
To achieve optimal results, our vision nano-formula is designed to be taken daily for a continuous 90 days to fully saturate the cells and tissues in the eyes. Since everyone’s eye health varies, 90 days may be sufficient for those in the early stages, while those with more advanced concerns may require an additional 90-day cycle to address ongoing inflammation and the effects of cellular debris accumulation, which can contribute to oxidative stress in the eyes.
We appreciate your patience and commitment to your eye health, and we’re here to support you along the way. Let us know if you have any questions!
LuminEye,
Customer Support Team
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