Amazingly fast service. Friendly and Professional service. Very easy to get through the whole process. I would highly recommend for anyone in my situation with no family doctor this is your answer for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
With Maple, you can now see a doctor anytime, 24/7. Online consultations with Canadian-licensed doctors and nurse practitioners for medical advice & treatment.
Canada
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I like the fact I can talk to someone about my issue and get it resolved without going to the emergency.It will be sag when Maple is gone

Reply from Maple
very quick response. Our local emergency room was closed but I did not feel well enough to go sit for what could be hours. I was able to to this from my home.

Reply from Maple
Amazing experience with a professional and caring NP. My first time using this platform and it was such a brilliant experience.

Reply from Maple
This was a great first experience for us. We are so thankful we got to meet Nicole and have her help us with our son’s sickness. She was so kind, efficient and thorough.

Reply from Maple
You were so kind, and patient with me. You listened to my concerns. You did not rush me. I have had no doctor for over 6 years, so I greatly appreciate you tonight. I have had NB Health Link, but they were no help since last October as there is no Doctor working in the clinic now in Dalhousie they tell me. They said I'd have to drive to Moncton to see someone but I am not able to. So, I am so grateful for everything visits help, and service this week.

Reply from Maple
The ease and compassion of the Doctor was amazing , very quick diagnosis

Reply from Maple
Stephens was very professional and asked questions. Seemed very interested in ensuring that patient was satisfied and on the right track.
Only issue is that video instead of texting would be much more presentable and achieve better results.

Reply from Maple
We have had plenty of problems accessing our health
care and it's not getting any better . It is often impossible to see your own physician in an urgent
situation . They tell you to go to the after hours clinics
only to find out that they can't see you neither . They
tell you to go to the emerge then you wait on average
12 to 18 hours sitting in a chair suffering along with all
the others suffering . This truly sad for a country as
developed as ours. It's a shame . We are so very happy
that you guys came along . There should be more of
you . Great and speedy service from the doctor !
Will recommend you to our friends and will use your
service again . Thank you !!

Reply from Maple
Details are clear. Easy to discuss symptoms, very professional and quick response. Thank you!

Reply from Maple
Patience,comprehension,impression d'avoir été prise en charge.

Reply from Maple
Fast and right to the point as to why I was in touch with maples

Reply from Maple
Dr was very helpful. I now know what to do and go see someone. Thankyou for all your help.

Reply from Maple
The NP I had was very thorough & went over all my medications. Had a computer problem on my end so she phoned me for the consultation and sent in my prescription. Thank you Maple.

Reply from Maple
Maple technology is sad. It allows them to hide behind their computers. I have been trying for a whole day to get thought to them but with no luck. Stay away!

Reply from Maple
Even this is my fisrt time, easy access, and quick to response to any question..

Reply from Maple
no more long waits at the hospital...
very nice and friendly consultation...

Reply from Maple
It was quick and a DR replied very promptly. Sent my prescription to my local pharmacy right away. Thank you 🙏😊

Reply from Maple
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.