Amazingly fast service. Friendly and Professional service. Very easy to get through the whole process. I would highly recommend for anyone in my situation with no family doctor this is your answer for... See more
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With Maple, you can now see a doctor anytime, 24/7. Online consultations with Canadian-licensed doctors and nurse practitioners for medical advice & treatment.
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The LP texted late at night to tell us it was too late where we live to disturb my husband and actually didn’t want us to fall out of the queue so she set a morning time that would work and she was indeed on time for that appointment. Well done maple

Reply from Maple
It's was fast & Megan was very professional and understanding

Reply from Maple
It was pretty easy and quick. I got my prescriptions filled with no problems.

Reply from Maple
It quick and easy to get help or service, definitley recommending maple to other people

Reply from Maple
I was googling pneumonia symptoms and a suggestion for Maple came up. I was too ill to visit the hospital one hour away to sit and hope to see a dr.
Within one hour I had registered, spoken with a real doctor and had 3 prescriptions on way to my drug store. Amazing service.
This saved me a day in a outpatients roomful of anxious, angry, impatient sick people. As well as several hours of travel, when I shouldn't be driving. I am most grateful.

Reply from Maple
I love being able to use Maple. The service is so fast and efficient and the best part is that I don't have to go and wait around in a doctor's office ro walk in clinic when I am sick and need to rest. I would highly recommend Maple to everyone!!

Reply from Maple
So far my experience has been positive. For minor issues its a quick way to get a prescription. Highly recommended!

Reply from Maple

Reply from Maple
I got better care from Maple than I did going to urgent care on Wednesday. The hospital did not give me enough pain meds for my shingles and the NP gave me an RX right away. Her care was more polite, more positive and faster than at the hospital. I will always use Maple first before going to urgent care. Thank you! You’ve made my life easier. I can’t believe this amazing type of care exists.

Reply from Maple
The speed and professionalism was just amazing after spending hours driving around trying to get a prescription a Pharmacist told me I needed for an infection but couldn't prescribe it herself and then another Pharmacist told me about Maple.All went great after getting in touch with Maple.Thank you.

Reply from Maple
Very easy to use and fast replies. I’d definitely recommend this service to others.

Reply from Maple
Getting in to see a doctor the traditional way — whether through an appointment, clinic, or emergency visit — proved incredibly difficult. Being able to consult a doctor online almost instantly and walk away with the antibiotic prescription I needed was a game changer. Highly satisfied.

Reply from Maple
Tonight I needed to consult with a doctor about coming off of a certain medication and the whole experience was really good. Before I had the consultation with Dr. Mboma I was asked a lot of questions to get a very accurate assessment and understanding of my medical history and condition. I was then asked to sign on because a doctor was able to consult with me at 9pm my time and was able to help me and discuss with me a thorough plan of action and then he wrote me a prescription for tapering off the medication at a compounding pharmacy in the city at area where I live. I appreciate how thorough, knowledgeable, professional and helpful Dr. Mboma was. I would recommend Maple to anyone. I’ve had nothing but good experiences the both times I’ve used this online medical system.

Reply from Maple
I had such a great experience using Maple! The consultation was quick and smooth, and I was so happy to meet a kababayan 😊 Dr. Ang was very kind, friendly, and professional. She made me feel comfortable right away and explained everything clearly. I was able to get my prescription easily without going in person, which was super convenient. I really appreciate her help highly recommend!

Reply from Maple
Needed a prescription renewed and was very pleased with the short wait to be connected with a Nurse Practitioner, who was able to prescribe the renewal.

Reply from Maple
Was a 2 hour wait but was still faster than an er room. Being able to wait in your own home is great. Communication was easy and very they were very helpful.

Reply from Maple
The wait time as very short and the dr was thorough and understood what I was communicating. I felt heard, and received a plan moving forward to treat my little one without having to sit in a waiting room or miss time at school.

Reply from Maple
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