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toganda ist ein digitaler Versicherungsmakler, der das Thema rund um Versicherungen und Altersvorsorge so einfach wie möglich macht. Die Kommunikation findet primär auf WhatsApp statt - also gibt es keine nervigen Telefonate, sondern ungezwungene Kommunikation im Chat.
Boppstr. 7, Berlin, 10967, Germany
Easily the best customer service I've experienced in Germany. Extremely kind and helpful representatives, all of whom responded to my queries immediately and comprehensively. They also communicated in perfect English, so that was a huge bonus.
I'd recommend them to anyone looking to navigate the bureaucratic nightmare of German insurance.
A representative named Tomas helped me through finding and understanding a couple different insurance policies (Liability and household content) that I was looking for advice on. It was incredibly helpful having someone who I could speak English with as I'm still quite new to Germany.
Communication through WhatsApp was super easy, and he helped provide a few options for me to choose from, and overall made the process pain-free and enjoyable. I would highly recommend Muffin for anyone looking for advice, especially if they're new to the country!
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