Getnamenecklace Reviews 25,487

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 3,988 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often finding them to be of high quality, beautifully made, and exactly as pictured or even better than expected. Many appreciate the ease of ordering and the quick delivery service, with items arriving in good condition and on time. People frequently mention that the products make perfect gifts, and they are pleased with the overall value. However, some customers were dissatisfied with the quality of certain items, describing them as cheap-looking, flimsy, or not matching the advertised images. There were also occasional issues with orders, such as incorrect items being sent or engravings not being clear. A few people experienced longer delivery times than expected or felt that the shipping costs were too high for the service received.

What people talk about most

Product

Users describe positive interactions with product quality, often praising the high quality, perfect detail,... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the high quality of jewelry, custom... See more

Delivery service

Consumers generally find the delivery service to be positive, with many praising quick and easy delivery,... See more

Order

People report ambiguous experiences with order. Many customers praise the simple ordering process, quick... See more

Price

Clients share ambiguous opinions on price. Many reviewers feel that products are not worth the price, citing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fast delivery of my medical alert bracelet. It's a bit bigger than I expected but I wear it above my watch and that stops it slipping off

Rated 4 out of 5 stars

loved the items I purchased. Just a little disappointed with the one bookmark for my 10 year old Grand-daughter. She won't understand how her name is written. A choice for simpler writing would be app... See more

Rated 4 out of 5 stars

The product we received we have no complaints with. It’s lovely and exactly what we asked for. The company shipping I didn’t realise takes slightly longer as it’s not UK based but this wasn’t a proble... See more

Rated 5 out of 5 stars

I just love the quality of the jewelry I get from your company. It's all genuine. Ordering is simple, the quality of the jewelry is amazing and the delivery is quick and simple. I have bought all kin... See more


Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Gift Shop
  4. Jeweler
  5. Jewellery Manufacturer

Written by the company

Every item at Joymemento can be personalized. Create your own one-of-a-kind piece by choosing the metal, stones, and engravings—and receive it in just a few days. We’re making bold strides to revolutionize the jewelry industry by combining custom design preview technology, 3D printing, and laser engraving with traditional handcrafted artistry.

Getnamenecklace

Written by the company

Fast Shipping
99 Day Returns
Secure Shopping
Free Gift Box
Free Gift Box and greeting card
Top Quality

Easy Communication

Support email and livechat

If you have any questions or issues with our product or shipping, please contact us at support@getnamenecklace.com . We will reply to your email within 24 hours.

Contact info

4.0

Great

TrustScore 4 out of 5

25K reviews

5-star
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Rated 1 out of 5 stars

I never received my order and you guys…

I never received my order and you guys didn't seem to care either. I checked with my mail carrier and they dont know where it is either. Not impressed. At least have insurance available or something. Huge waste of money.

April 27, 2026
Rated 2 out of 5 stars

Very disappointed in this earring it…

Very disappointed in this earring it shown that they were quite large but actually it is so small I have a job holding it in my fingers when I say small I need a magnifying glass to see the stones it measures less than half inch and only just I cen .Were as on the video they are beautiful,I had 6 stones in it so you can guess how big it was shown on video.

May 1, 2026
Rated 2 out of 5 stars

I don't like the product

I don't like the product. I had a Mr ans Mrs sign made and it's just a piece of plywood with our surname on which is 4 letters for £45 absolute rip off. I don't know how I'm meant to stand it up or even use it for our wedding. Sorry but not what I was expecting. Delivery etc was great

May 1, 2026
Rated 1 out of 5 stars

I paid for express 2/4 day service was…

I paid for express 2/4 day service was charged an extra 34 dollars to only get it a week later not right n very unprofessional will not order again.my grand kids love there late father on there neck but that's Abt it not happy n money went in the drain

May 1, 2026
Rated 2 out of 5 stars

The main reason for 2 stars is due to…

The main reason for 2 stars is due to fact that it did not state anywhere on your website that you couldn’t change height or weight metric. I’m in Australia and we use Kg’s and Cm’s and I used Kg’s and Cm’s which was excepted so that’s what I thought I was getting but I didn’t, it came in Lbs & Oz and inches. 😞

May 1, 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 2 out of 5 stars

Didn’t receive ordered size

Didn’t receive ordered size

April 11, 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

Package came open

Package came open, Necklace came bent. Nobody has contacted me back about the order. Now the person it was for has went back overseas. Wasted money and time

April 26, 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

Disappointed with the customer service

I received the email twice requesting my mobile number for shipping even though I replied to the first email straight away.
Difficult to monitor tracking.
Given I paid for fast delivery did not feel it was that quick.
Not happy with the item. Using the support / customer service link I have explained why I am not happy with the item. Not had any correspondence back yet.

April 30, 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

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