Fast delivery of my medical alert bracelet. It's a bit bigger than I expected but I wear it above my watch and that stops it slipping off
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loved the items I purchased. Just a little disappointed with the one bookmark for my 10 year old Grand-daughter. She won't understand how her name is written. A choice for simpler writing would be app... See more
The product we received we have no complaints with. It’s lovely and exactly what we asked for. The company shipping I didn’t realise takes slightly longer as it’s not UK based but this wasn’t a proble... See more
I just love the quality of the jewelry I get from your company. It's all genuine. Ordering is simple, the quality of the jewelry is amazing and the delivery is quick and simple. I have bought all kin... See more
Company details
Written by the company
Every item at Joymemento can be personalized. Create your own one-of-a-kind piece by choosing the metal, stones, and engravings—and receive it in just a few days. We’re making bold strides to revolutionize the jewelry industry by combining custom design preview technology, 3D printing, and laser engraving with traditional handcrafted artistry.
Getnamenecklace
Written by the company
- Fast Shipping
- 99 Day Returns
- Secure Shopping
- Free Gift Box
- Free Gift Box and greeting card
- Top Quality
Easy Communication
Support email and livechat
If you have any questions or issues with our product or shipping, please contact us at support@getnamenecklace.com . We will reply to your email within 24 hours.
Contact info
4.0
Great
25K reviews
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Waste of time and money
I placed my order on 18 March. I ordered a personalised engraved slide pet ID tag. By early April, I still hadn't received it, so I enquired to see if there was an ETA. On 7 April, they replied to tell me there was a shortage in materials and they would only START production in 1-3 WEEKS.
Now, I don't blame them for the materials shortage, but what irritated me was that there was no communication whatsoever. If I didn't chase them, they just wouldn't bother to say anything.
My product did finally arrive. It was the wrong colour and the engraving was garbage. My phone number is barely legible because the digits have very poor spacing.
I ordered the same item from Temu because it was quicker by weeks, and the quality is far superior at a third of the price.
So, this company and their products are not worth wasting your money on.
April 30, 2026
Unprompted review
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team
Perfect as always
April 27, 2026
Unfortunately the book mark for Pamela…
Unfortunately the book mark for Pamela has broken and the quality of the product was well below the standard l had hoped for very disappointing and not worth the money at all.
April 11, 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team
Quick and easy.
April 22, 2026
You should get more diligent deliverer
You should get more diligent deliverer. My product got blown away due to a wind event in my city. The delivery person simply threw my package onto the porch. The wind blew it away.
Common sense and diligence was lacking
April 27, 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team
Took a bit of time to arrive (is sent…
Took a bit of time to arrive (is sent from China), but the product was as expected. It was a heart that contained a picture of my daughters rabbit. They had managed to place the rabbit well in the heart.
April 27, 2026
Great
The product we received we have no complaints with. It’s lovely and exactly what we asked for. The company shipping I didn’t realise takes slightly longer as it’s not UK based but this wasn’t a problem. They can moider with emails though once an order is placed .
April 27, 2026
Reply from Getnamenecklace
Dear Customer,
Sorry for any inconvenience may cause, but tracking shows your order has been delivered.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team
Beautiful
Beautiful, elegant and my husband was touched , surprised and is wearing it proudly 🤩
April 19, 2026
Perfectly wonderful!!
I recently ordered and received two personalized totes for my grandkiddos. They arrived within 3 weeks, in good condition and look exactly as pictured on the website! I couldn’t have been more pleased!!
April 26, 2026
Product received was as expected, good quality product
Website was ok to use, delivery was good and of course the product was very good, not just from my myself but also other family who I had ordered goods from this website, would happily use again
April 20, 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team
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