Getnewbag Reviews 

208
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I found an advert on Instagram for a backpack which incorporated a suction section. I ordered one of these. The payment system sent me to a couple of different payment areas, which i thought strange.... See more

Rated 5 out of 5 stars

It's not often enough said when an after-sales service is effective. This is the case at Getnewbag, so I wanted to share my experience! Thank you for listening @emilie!

Rated 4 out of 5 stars

They're very good in processing all the things that needed to be resolved. I applaud them for coming up with the solution. Very good group of people. I hope they continue their good service.

Rated 5 out of 5 stars

Elsa was very fast at responding and very polite. She assisted me with all the questions and queries i had. Thank you Elsa your service is top notch!


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4.0

Great

TrustScore 4 out of 5

208 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(208)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First of all I liked that the responses…

First of all I liked that the responses were fast after writing to you about my problem you communicated with me immediately which I appreciate it gives me hope that indeed I will be reimbursed the amounts of money I kept loosing as a student depending on a bursary,I lost close to R500 and the supposed product did not get delivered not even a single day but I hope I will be able to get the money back

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Getnewbag.com Review

I found an advert on Instagram for a backpack which incorporated a suction section. I ordered one of these. The payment system sent me to a couple of different payment areas, which i thought strange. My bank did pick up the transaction as ‘strange’ i confirmed i made the payment. I then contacted Getnewbag.com via chat now. I was speaking with Andy. He told me my payment was for a membership card that would get me discounts on purchases. I confirmed i hadn’t requested or joined anything, and that my payment was for a specific product.
After explaining my situation to Andy, he cancelled any membership and has confirmed to me he has refunded my payment. Andy was very helpful with my query. I would say, if purchasing from this , just make sure of what you are buying.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Bestonline service Ever

Elsa was very fast at responding and very polite. She assisted me with all the questions and queries i had. Thank you Elsa your service is top notch!

March 3, 2025
Unprompted review

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