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Review summary

Created with AI, based on recent reviews

Considering 350 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the comfort, durability, and luxurious feel of the items. Many people praise the quality of the products, noting their ability to elevate outfits and withstand daily wear. The customer service is frequently described as exceptional, with consumers appreciating the quick responses, personalized solutions, and willingness to resolve issues. However, some customers experienced issues with their orders, including non-receipt of items or delays. A few other people also felt that the response time from customer service was sometimes slow or unhelpful, particularly when dealing with returns or replacements for defective products. Some reviewers also noted that the quality of certain products, like shimmer tights or maternity fleece-lined tights, was not as good as expected, with some items ripping easily or not fitting correctly.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many praising the high quality and durability of... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality and durability of... See more

Customer service

Consumers generally find customer service to be positive, with many praising its exceptional, stellar, and... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise fast shipping, easy... See more

Response time

People report ambiguous experiences with response times. Many customers praise the quick and immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've never loved tights before Noosh! I saw an ad for Noosh and was intrigued by how beautiful they looked and that they had a comfortable waistband. I ordered one and absolutely fell in love, and... See more

Rated 5 out of 5 stars

I ordered three pairs of tights during their holiday sale but only two arrived in the mail. I reached out to Noosh Support and immediately got a response and full a resolution within 24 hours. They we... See more

Rated 5 out of 5 stars

The tights are absolutely comfortable and durable and feel wonderful! The staff is very helpful. They listened to my issue and handled it personally without throwing an “it is our policy” standard l... See more

Rated 5 out of 5 stars

Customer service is THE BEST. Had an issue with a delivery (believed to be stolen) and I received a response - from a person - within 30 minutes. On a Friday afternoon. I received supportive instructi... See more


Company details

  1. Underwear Store
  2. Women's Clothing Store

About Noosh

Written by the company


Nude is not one color. There’s no such thing as one size fits all. Support should not be suffocating. And the products we wear? They should move with us. Enhance us. Celebrate who we are. And not squeeze us (literally) into a mold established by an outdated industry that hasn’t changed in decades. Because we prefer out of the box & deserve outstanding. We have big plans to continue challenging & reinventing bodywear products. We want to focus on that sweet spot where purpose, function & comfort meet your shape, shade & style.

Contact info

4.1

Great

TrustScore 4 out of 5

392 reviews

5-star
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1-star

Replied to 94% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

LOVE the play sheer softness

I absolutely love the softness and comfort of the Noosh play tights. I work for an airline and wear panty hose every day. These tights are amazing, soft and comfortable. Thank you for introducing the new storm color. It's a perfect compliment to my navy uniform. Customer service is excellent and replaced a pair of damaged tights immediately. Thank you!

November 23, 2025
Rated 5 out of 5 stars

Excellent customer service

I originally left a review because the tights tore right after my first wear. I truly love how they feel and the colors are beautiful, but they’re definitely delicate and need to be worn carefully. That said, Noosh customer service was excellent—they contacted me immediately and replaced them right away. I really appreciate how quickly they made it right, and I still love how these tights feel.

December 3, 2025
Noosh logo

Reply from Noosh

Hi,
We're sorry to hear about your experience, and we truly appreciate your feedback.

What you’re describing sounds like a product defect—we’re so sorry that happened. We’re proud of the quality and durability of our products—less than 1% of customers return our products for a refund!

Our customers can replace damaged products using our warranty portal (https://getnoosh.com/a/service/warranty). Submitting a claim through the portal takes less than two minutes, and the replacement pair is usually shipped for free the same day.

Our team will contact you to ensure that the warranty process goes smoothly and that you receive your replacement as soon as possible.

I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.

Yours truly,
The Noosh team

Rated 5 out of 5 stars

Love Noosh! Best seamless undies

Absolutely love Noosh- I have so many pairs of their underwear, socks, tights and A pair of nipple covers. Seriously love the seamless underwear. You can’t go wrong with Noosh! And great customer service

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Comfortable

No more uncomfortable digs into my waist. That is the main reason why I fell in love with this brand!!

November 21, 2025
Rated 5 out of 5 stars

Love these!

Love these! Bought the maternity tights and they are so comfy and cozy. Perfect amount of support without any unwanted pressure or elastic band around the belly! Would definitely buy more.

December 1, 2025
Rated 5 out of 5 stars

Enjoying my new tights

Enjoying my new tights. They are very comfortable and fit my needs: except, I have to cut out the feet as I am more comfortable with footless tights. I wear braces in my shoes and it is more comfortable to me wearing my socks and my braces and footless tights. I hope sometime you may consider making them.

November 22, 2025
Rated 5 out of 5 stars

LOVE these

LOVE these! I can finally wear dresses again! Easy on the gut because they don't dig in. The fleece-lined tights are fantastic too-- so warm and comfortable, and with the skin tone tint they pass muster for a wider range of professional outfits.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with noose is very nice…

My experience with noose is very nice caucuses warm the sizes are correct and I get a lot of compliments folks be looking at my legs thinking that they're cold but when they get closer they see that they look more so I love my pic

November 20, 2025
Rated 1 out of 5 stars

Super unhappy with my play shimmer…

Super unhappy with my play shimmer tights- I wore them for the first time last night and my big toes of both feet ripped already. I bought these because they were supposed to be rip resistant, turns out they’re just expensive regular tights. Wouldn’t recommend!
**edit- the original pair I bought was a gift for my sister, this pair was the first pair i wore myself.

November 19, 2025
Noosh logo

Reply from Noosh

Hi Rachel,
We're sorry to hear about your experience, and we truly appreciate your feedback.

As a returning customer, you should already know that what you’re describing sounds like a product defect—we’re so sorry that happened. We’re proud of the quality and durability of our products—less than 1% of customers return our products for a refund!

Our customers can replace damaged products using our warranty portal (https://getnoosh.com/a/service/warranty). Submitting a claim through the portal takes less than two minutes, and the replacement pair is usually shipped for free the same day.

Our team will contact you to ensure that the warranty process goes smoothly and that you receive your replacement as soon as possible.

I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.

Yours truly,
The Noosh team

Rated 5 out of 5 stars

So far love the tights

So far love the tights. Sturdy. Might run a touch big/long. I’m 5’6 about 130 and the small is a little long on me, but still comfortable.

November 10, 2025
Rated 5 out of 5 stars

Great product amazing customer service

I ordered three pairs of tights. They’re so soft and fit so well after a few wears one of them received a run but because it was during the hundred day guarantee. I just submitted a request for a replacement which was honored immediately. Amazing customer service super responsive I will continue to support this company.

November 26, 2025

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