I have only been using Pumpkin and Spice for two weeks, but love them so far. I have sensitive, acne prone skin and these products do not break me out. I researched all of the ingredients in each of... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Omg so the only reason I gave 1 star was because I ordered the nighttime lotion and eye cream and got the day lotion and my eye cream was almost empty and dried solid. I contacted customer service and... See more
They let me down. They were doing the promo where you get a free gift when you spend a certain amount. The website told me I qualified for it but I didn't get it in the mail with my shipment. I emaile... See more
Pumpkin & Spice was such a delightful find! I love the variety of skincare products that they offer, especially the Jelly Cleanser! It's very gentle on the skin and has such a fragrant pumpkin spice s... See more
Company replied
Company details
Written by the company
The Pumpkin & Spice skincare collection is made with 100% natural ingredients using organic pumpkin seed oil and spices. Pumpkin & Spice is rich in Vitamin A, E, Zinc, Omega 3 and is free of all the nasties you find in many other brands. We're 100% vegan and manufactured and formulated in the USA.
Contact info
United States
- support@getpumpkinandspice.com
- getpumpkinandspice.com
Gabi's bundle (day/night)...💝💤💖💋
Ordered Gabi's bundle (day/night)...
Absolutely hooked!!!!😍 The mask is unbelievable!!!!Love how it has a tanned skin color when you brush it on....but wow after you take this off....glass like skin!!!Can't rave enough about the moisturizers and serum..everyone must experience this line!!!Oh and the scent,divine😍
The smell is over whelming and the…
The smell is over whelming and the customer service and shipping are awful
I’d like to give two stars
I’d like to give two stars, but i enjoy the products too much. I’ve been trying to contact your CS team for two weeks to no available. My product arrived dried and half the container only full (eye cream) and i want To exchange it for the night lotion instead on the promo i got This from. I am VERY disappointed in this company. Customer service is everything. I work In CS so i know

Reply from Pumpkin & Spice
Everything overall is great
Everything overall is great, but I noticed that the cleanser has a leak and all the product keeps seeping through even though the cap is closed tight. A lot of product is going to waste.

Reply from Pumpkin & Spice

Reply from Pumpkin & Spice

Reply from Pumpkin & Spice
I reached out to customer service…
I reached out to customer service because I received the wrong products and the eye cream was old and dried out. Never got an answer..

Reply from Pumpkin & Spice
My eye cream was hard
My eye cream was hard, not good. It looks old. Won't spread. Not creamy. I really wish someone would contact me and replace this product. I was very excited to try this product, but can't.

Reply from Pumpkin & Spice
Absolutely amazing completely satisfied…
Absolutely amazing completely satisfied would purchase again love it.

Reply from Pumpkin & Spice
I didn't receive my full order and…
I didn't receive my full order and still waiting to hear from customer service. Never received an email about after I reached out.

Reply from Pumpkin & Spice
Another satisfied customer
I have been using Pumpkin & Spice for years.The exfoliant wash and the day and night bundles.It's the only facial products I buy.So light and creamy good and smells like Fall.Like aroma therapy for your face.

Reply from Pumpkin & Spice
UPDATE Review
I was having some issues with my order and not only did this company reach out to me they also sent me replacements. They truly care about their customers

Reply from Pumpkin & Spice
I did not receive my free beanie
I did not receive my free beanie. It said if I purchased a certain amount, if would be included in my order. I have no received anything and I haven't gotten a response back yet either.
I love the products
I love the products. My skin works really well with pumpkin extract, so it's cleared my skin a lot.
I absolutely love this product
I absolutely love this product. My skin has never been softer.
I love your all your pumpkin and spice…
I love your all your pumpkin and spice products so much, it's my absalutelte favorite. So when it came out I was extatic. The costumer service is great too. Thank you for everything you do, I love you P&S! 😘😘😘😘💖💖💖💖😚😚😚
Bad delivery service did not arrive.
Omg so the only reason I gave 1 star…
Omg so the only reason I gave 1 star was because I ordered the nighttime lotion and eye cream and got the day lotion and my eye cream was almost empty and dried solid. I contacted customer service and was told I would be sent the night cream once it was available because it was on back order. They argued with me about the eye cream and after weeks of arguing about this eye cream they finally sent me three eye creams and another day lotion but guess what?? I never got my night lotion!!! It’s insane!! The products are amazing and I think they just got swamped with orders honestly because I ordered at peek fall season and I do love the products so yes I will order more and I hope this is just a fluke. I do love the eye cream though and the replacement jars weren’t dried solid but I really wanted that night lotion damnit!!
The service was amazing!
The service was amazing!! Everything arrived quickly and packaged nicely. Received email confirmations to let me know when my order was shipped.
Love the products!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







