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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Turns out I still have a dehydration problem and it made using the Quiet Lab mouthpiece impossible for me. I have to say the mouthpiece was very comfortable and easy to clean. I was promptly given my... See more
Company replied
I contacted QuietLab due to me having sleep apnea and no top teeth. Instead of them telling me yes their mouth piece would wool, they told me it wouldn’t work due to my issues. I was very pleased for... See more
Company replied
I purchased these and was excited to try them as I use a CPAP machine. I didn't even think about the fact I wear retainers every night. Before they arrived, I contacted customer service to let them k... See more
Company replied
Company details
Written by the company
QuietLab helps people sleep better and reduce snoring through cutting-edge solutions.
Contact info
United States
- getquietlab.com
4.2
Great
737 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was surprised in the customer service…
Was surprised in the customer service that I received my package was lost and with no hesitation I got a follow up email taking care of all my needs and have my order resent! I didn’t have to jump through hoops or have any hassle with my order couldn’t believe how great the customer service was rare to find customer service like this now a days thanks for everything truly appreciate Al the help!
May 27, 2026
Unprompted review
Reply from QuietLab
Thank you so much for your thoughtful feedback.
We’re sorry to hear your original package was lost, but we’re really glad our team was able to quickly step in and help make things right without added stress or hassle. Providing smooth, responsive, and caring support is something we truly strive for.
Your kind words about our customer service mean a lot to us, especially knowing how rare experiences like this can feel nowadays. We sincerely appreciate your patience, support, and for taking the time to share your experience with QuietLab.
The product wasn’t the right fit for…
The product wasn’t the right fit for me, I try different ways and made me bleed, hopefully it works for other people, the drops are the ones that I find helpful with all the natural ingredients, customer service is excellent
May 1, 2026
Unprompted review
Reply from QuietLab
Thank you for sharing your honest feedback.
We’re sorry to hear that the mouthpiece was not the right fit for you and caused discomfort. We always recommend discontinuing use if irritation or bleeding occurs. While the device may not work the same for everyone, we’re glad to hear that you found the drops helpful and appreciated the natural ingredients.
We also truly appreciate your kind words about our customer service team. Providing caring and responsive support is very important to us.
Thank you again for giving QuietLab a try and for taking the time to share your experience.
Excellent customer care!
I purchased an appliance but ended up ordering a CPAP at my Doctor's strong recommendation. The appliance was unopened and I was hoping to return it. Angel at Quiet Lab was truly an angel who processed my refund. Customer service like you used to get!
And now a customer for life! Even though I am not using it, I have already referred 3 people who have ordered and are using the appliance with success.
May 26, 2026
Unprompted review
Reply from QuietLab
Thank you so much for your incredibly kind words and support.
We completely understand following your doctor’s recommendation to move forward with a CPAP, and we’re very glad that Angel was able to assist you quickly with your refund request. Hearing that the experience reminded you of the kind of customer service “you used to get” truly means a lot to us.
We’re especially grateful for your referrals and are so happy to hear that the people you recommended have been finding success with the appliance. That level of trust and support is something we deeply appreciate.
Thank you again for taking the time to share your experience and for being part of the QuietLab community.
Wonderful service
Their response was very quick and helpful. I highly recommend this product and their great customer service.
May 22, 2026
Unprompted review
Reply from QuietLab
Thank you so much for your kind feedback.
We’re really glad to hear that our team was able to respond quickly and provide helpful support. Your recommendation of both our product and customer service truly means a lot to us.
We sincerely appreciate your support and thank you for taking the time to share your experience with QuietLab.
I recently purchased their product and…
I recently purchased their product and had some challenges with the order. The response I got was immediate, and they resolved my problem.
This is customer service. I am looking forward to using your product, and I am sure I can count on excellent service
Raúl
May 21, 2026
Unprompted review
Reply from QuietLab
Thank you so much for your thoughtful feedback.
We’re really glad to hear that our team was able to respond quickly and resolve the issue with your order. Providing dependable and responsive customer service is something we truly value.
We also appreciate your confidence in our team and hope you have a great experience using the product. Thank you again for your support and for taking the time to share your experience with QuietLab.
Understanding and Supportive
The QuietLab Pro anti-snoring mouthpieces did not work effectively for out family or meet your expectations as a replacement for out CPAP machines. But customer service was extremely helpful on a refund. I'm going into the hospital and was hoping this could be a replacement instead of bringing my machine and the company was understanding. TY
May 25, 2026
Unprompted review
Reply from QuietLab
Thank you for sharing your experience.
We’re sorry to hear that the QuietLab mouthpieces did not work effectively as a replacement for your CPAP machines, especially during such an important time. We completely understand wanting a more convenient option while preparing for your hospital stay.
That said, we’re very glad to hear that our customer service team was able to assist you with understanding and support throughout the refund process. Your kind words truly mean a lot to us.
We sincerely appreciate you giving QuietLab a try, and we wish you all the best with your upcoming hospital visit and recovery.
I Wish I could give it 0 stars
I Wish I could give it 0 stars. It was a waste of time and money. The device was very uncomfortable, it hurt my jaw. I followed the instructions. It was a terrible investment and a complete waste of money. Unfortunately, I passed
the time to be able to return it. And they only offered me half my money back, and I would have to pay for shipping, very unhappy with the whole process.
April 1, 2026
Unprompted review
Reply from QuietLab
We’re sorry to hear that the mouthpiece was uncomfortable for you and that your experience did not meet expectations.
After reviewing your case, we can see that your request was submitted beyond our standard 30-day money-back guarantee period. While refunds are typically not processed outside of that timeframe, our team still made an exception and offered a partial refund as a courtesy in an effort to help resolve the situation.
We understand that the device is not the right fit for everyone, and we truly appreciate you giving QuietLab a try. Please respond to our email so we can continue working with you and sort this out together.
The company is amazing
The company is amazing. We ordered two mouthpieces. Unfortunately, we could not get used to wearing them. I wrote to support and got a response within minutes. They had some tips for us to try but we still weren’t happy with the mouthpieces. I wrote again and asked how to get a refund. I fully expected to get a long list of things to do. My response from support (again within minutes) was a refund! Never did I expect such fast, helpful service from a company !
May 23, 2026
Unprompted review
Reply from QuietLab
Thank you so much for sharing your experience.
While we’re sorry to hear that the mouthpieces weren’t the right fit for you both, we’re really glad our support team was able to assist quickly and make the process easy and stress-free. We always want our customers to feel supported, whether they continue using the product or not.
It means a lot to hear that our responsiveness and service exceeded your expectations. Thank you again for giving QuietLab a try and for taking the time to leave such thoughtful feedback.
Sleep Apnea gone!
I use my mouthpiece every night and my RingCon ring that tracks my sleep apnea says there are "no abnormalities" most nights! This is much better than a C-Pap! I also lost my power cord on vacation, and tried to purchase the cord, which they told me they didn't sell, but replaced for free! And the response was almost immediate! Wow, great company. I am very impressed.
May 22, 2026
Unprompted review
Reply from QuietLab
Thank you so much for sharing your experience.
We’re really glad to hear that the QuietLab mouthpiece has become a helpful part of your nightly routine and that you’ve noticed positive sleep results while using it. We also appreciate your kind words about our customer service team and are happy we could help replace your lost power cord quickly and at no cost.
Providing prompt support and taking care of our customers is always our goal, so your feedback truly means a lot to us.
Thank you again for your support and for taking the time to share your experience with QuietLab.
Good
Good, fast, and reliable company with an excellent customer service.
May 17, 2026
Unprompted review
Reply from QuietLab
Thank you for your kind feedback.
We’re really glad to hear that you found our service fast, reliable, and helpful. Providing excellent customer support is something we truly take pride in.
We sincerely appreciate you taking the time to share your experience with QuietLab.
Quietlab customer service is top notch
Quietlab customer service is top notch! They respond quickly and offer great service.
May 11, 2026
Unprompted review
Reply from QuietLab
Thank you so much for your kind words.
We’re truly glad to hear that you had a great experience with our customer service team. Providing quick responses and excellent support is always our goal.
We sincerely appreciate your feedback and your support for QuietLab.
When i reached out the response was…
When i reached out the response was almost immediate. Customer service was outstanding
May 5, 2026
Unprompted review
Reply from QuietLab
Thank you so much for your kind feedback.
We’re really glad to hear that our team was able to respond so quickly and provide outstanding customer service. Providing prompt and reliable support is something we truly strive for.
We sincerely appreciate you taking the time to share your experience with QuietLab.
The product was brought for my wife
The product was brought for my wife. Who has severe sleep Apnea. She is using it and it has shown some improvement. It is convenient and the customer service access is reliable. They respond very quickly and are very assuring. Im grateful to quietlab.
April 10, 2026
Unprompted review
Reply from QuietLab
Thank you for sharing your experience.
We’re really glad to hear that your wife has seen some improvement while using the QuietLab mouthpiece and that you’ve found it convenient and easy to use. We also truly appreciate your kind words about our customer service team and responsiveness.
At the same time, we do want to gently mention that customers with diagnosed or severe sleep apnea should continue working closely with their healthcare provider regarding the most appropriate treatment options for their condition.
Thank you again for your thoughtful feedback and for giving QuietLab a try.
I was certainly happy with the quick…
I was certainly happy with the quick response I was given when I shared my situation through an email. I received a timely response, and I was happy with the solution that was given.
May 15, 2026
Unprompted review
Reply from QuietLab
Thank you for sharing your experience.
We’re really glad to hear that our team was able to respond quickly and provide a solution that you were happy with. Providing timely and helpful support is always our goal.
We truly appreciate you taking the time to share your feedback and support for QuietLab.
Great customer service
Great customer service! Although I could not get a fit with this device, they were very nice, offered me a settlement for a return price without actually returning it, so nice to deal with unlike others I’ve tried.
Thanks so much!
May 7, 2026
Unprompted review
Reply from QuietLab
Thank you so much for sharing your experience.
While we’re sorry to hear that you weren’t able to achieve the right fit with the device, we’re really glad that our team was able to assist you kindly and provide a convenient resolution option without the hassle of returning the product.
Your kind words about our customer service truly mean a lot to us, especially in comparison to your past experiences elsewhere. We sincerely appreciate you giving QuietLab a try and taking the time to leave your feedback.
I purchased a two pack of the QuietLab…
I purchased a two pack of the QuietLab anti snoring device. Unfortunately for me, even after adjusting it multiple times, it didn’t work. I contacted the company who responded quickly with two options for a return. A simple easy option where I keep the devices and get a 70% refund or they would send me instructions on how to fully return the devices for a full refund. I chose the simple easy return due to my busy schedule. The refund was prompt. The customer service was pleasant. I wish it worked for me. I’m glad I tried.
May 6, 2026
Unprompted review
Reply from QuietLab
Thank you for taking the time to share your experience.
While we’re sorry to hear that the mouthpiece didn’t work for you even after multiple adjustments, we truly appreciate you giving QuietLab a try. We’re also glad to hear that our team was able to respond quickly, provide flexible refund options, and make the process simple and convenient for your schedule.
It’s great to know that the refund was handled promptly and that you had a positive experience with our customer service team throughout the process.
Thank you again for your honest feedback and support.
Outstanding customer service!
The quick response from QuietLab after I informed them of my problem was amazing. After providing the information they requested, options were provided, which helped resolve the issue. Knowing how well customer service responded, gives me confidence when placing future orders with QuietLab. Outstanding service!
May 19, 2026
Unprompted review
Reply from QuietLab
Thank you so much for your thoughtful feedback.
We’re really glad to hear that our team was able to respond quickly, provide helpful options, and work with you toward a resolution. Giving our customers confidence and peace of mind when reaching out for support is extremely important to us.
Your kind words about our customer service truly mean a lot, and we sincerely appreciate your trust and continued support of QuietLab.
I’ve been snoring for years
I’ve been snoring for years, and it had gotten to the point where it was affecting both my wife’s sleep and honestly our marriage too. I’ve tried several different products and remedies over the years with little to no success, so I wasn’t expecting much when I decided to give this mouth guard a try after seeing an ad for it.
The very first night I used it, I could immediately tell it was different. As soon as I put it in, it felt comfortable and natural, and I could actually feel that I was breathing better. I even decided to test it by sleeping on my back, which is usually when my snoring is at its worst since I normally sleep on my side.
The next morning, the first thing I asked my wife was if I had snored. She looked at me with the biggest smile and said, “No — I slept through the entire night.” She was genuinely happier than I’ve seen her in a long time, singing and dancing around the house. That alone made this product worth it.
What surprised me even more was how much better I slept too. I didn’t realize how much my snoring was affecting my own sleep quality until now. I woke up feeling more rested and refreshed than I have in years.
I highly recommend this product to anyone struggling with snoring. If you’ve tried other solutions without success, this is absolutely worth trying. It honestly made a difference for both me and my wife from the very first night.
May 17, 2026
Unprompted review
Reply from QuietLab
Thank you so much, Thomas, for taking the time to share such a thoughtful and detailed experience.
We’re truly thrilled to hear that the QuietLab mouthpiece made such a meaningful difference for both you and your wife. Knowing that you were able to sleep more comfortably, breathe better, and wake up feeling more rested is exactly what we hope for our customers.
It’s especially rewarding to hear how quickly you noticed improvements and how positively it impacted your wife’s sleep as well. Stories like yours remind us why we do what we do.
We also appreciate your honest perspective about trying other products in the past without success. It means a lot that you gave QuietLab a chance and found it to be a different experience from the very first night.
Thank you again for your kind words, recommendation, and support. We’re so happy to have been a part of improving your sleep experience.
Excellent Customer Service
I feel that the customer service team is outstanding! I make an error on my order and notified them the next day. They responded within a few minutes and corrected my error. You can't get better than that!
May 16, 2026
Unprompted review
Reply from QuietLab
Thank you so much for your kind feedback.
We’re really glad to hear that our customer service team was able to respond quickly and help correct the issue with your order right away. Providing fast and reliable support is something we truly strive for.
We sincerely appreciate you taking the time to share your experience with QuietLab.
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