Rotor Reviews 

18
•
TrustScore 4.5 out of 5

4.6

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Company details

  1. CRM Provider

Written by the company

Rotor is the complete software package for running a recurring revenue home service business. It combines CRM, field service management (FSM), lead capture tools, automations, business analytics, integrations, two-way SMS, email and marketing campaigns in one platform, so owners don't have to juggle disconnected apps. Rotor is built for window washing, home cleaning, pest control, pressure washing and other route-based services. It's designed around how recurring businesses actually grow: winning a customer once and keeping them on the schedule for years. Rotor tracks every lead from online forms through to the first booked job. Teams can call, text and email customers from inside Rotor, and every conversation is saved to the customer's record. The scheduler handles both one-time and recurring jobs and service plans, and a shared price book keeps quotes the same across the team. Service plan agreements put the terms of recurring work in writing, so customers know exactly what they're signing up for. Customers get their own portal where they can see upcoming visits and pay invoices online. Technicians stay connected in the field with the Rotor mobile app, and built-in payroll calculation works out what each technician is owed for the work they complete. Automations send follow-ups, reminders and renewals, and campaigns bring back past customers to fill the calendar. Business analytics show owners where their revenue comes from and how the team is performing. Switching is simple too: Rotor can import customers, jobs, service plans and invoice history from systems like Jobber, Housecall Pro, and ServiceTitan. Rotor helps home service businesses save time, keep customers longer and build predictable recurring revenue.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

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4.6

All reviews

(18)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything about the system is awesome

Everything about the system is awesome. The owners are very genuine and even from when I joined made so many upgrades, new hires on their team, and improvements. They want the best for all their users and show it. The system itself has everything you need, easy service agreements that are customizable, automations for reviews and texts, campaigns which I recently had claude setup through their api connection and sold 8 Christmas lights in early October within a couple days. That's another thing, it's not just for window cleaners or cleaning companies. Any business that needs service agreements, d2d sales, or is just looking for an easy/reliable crm can't go wrong with rotor.

October 15, 2026
Unprompted review
Rated 5 out of 5 stars

Rotor will be my CRM from now on

Rotor is really the go to for window cleaning businesses. They’re customizable service plans fester is second to none. It makes planning multiple visits with different services each visit super easy. You can plan a window cleaning in the spring, pressure washing in the summer and rain gutter cleaning in the fall. Charge after job completion or get them on a monthly payment plan. Super customizable.

October 15, 2026
Unprompted review
Rated 5 out of 5 stars

Customizability, and backed by a support team that actually listens

Rotor is one of the best CRM's I've used! It's very easy to import customers and message/call them through the app. By far my favourite thing about Rotor is the ability to customize pretty much anything. Noah and the Rotor team have an amazing support system for integrating new things and continuing to improve the app and users abilities. Love the customizability and love the support system.

October 15, 2026
Unprompted review
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Reply from Rotor

Happy to help!

Rated 5 out of 5 stars

Support that goes above and beyond

I switched my window cleaning company to Rotor this fall and run everything through it now, scheduling, recurring service plans, invoicing, and customer texting. What stands out most is the support. Sean has personally dug into my account whenever I have needed help, kept me updated the whole way through, and even test-texted from my business number himself to help track something down. You can tell they actually care about getting things right. That kind of support is rare.

April 6, 2026
Unprompted review
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Reply from Rotor

Sean is the best!

Rated 5 out of 5 stars

Best CRM for my business!

Rotor has been the biggest upgrade I've made to my business ever... I have saved uncountable amounts of time since switching to rotor. Automations, workflows, simplicity, functionality. Everything is great. I love the team too, very nice guys that love feedback and act on it too. I have recommended Rotor to many friends and will continue to. Huge fan!

July 6, 2026
Unprompted review
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Reply from Rotor

Thanks for your support!

Rated 5 out of 5 stars

Rotor Experience

The team behind rotor is super attentive and helpful. The on boarding experience was smooth and efficient. They are constantly updating and fine tuning Rotor, to make it the best possible CRM for window cleaners!

October 14, 2026
Unprompted review
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Reply from Rotor

Thanks for your input!

Rated 5 out of 5 stars

Great Company, Good Service

Amazing CRM for window cleaning has every feature you need. The company is great. They're always improving things and taking feedback from businesses. Customer support is great; they're super on top of things and very supportive when you need help.

October 13, 2026
Unprompted review
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Reply from Rotor

Appreciate it man!

Rated 5 out of 5 stars

Best CRM

After getting used to everything, this CRM is genuinely the best one out there.

October 13, 2026
Unprompted review
Rotor logo

Reply from Rotor

Good to hear! We are trying to be the best!

Rated 5 out of 5 stars

this is the best crm i have ever used…

this is the best crm i have ever used for my exterior cleaning company. i have tried 2 others and rotor gets back to me the fastest when i have questions, and is alway implementing and improving the software. they actually care about their customers. i would not look anywhere else.

October 13, 2026
Unprompted review
Rotor logo

Reply from Rotor

Thanks Luke! We try our best to make sure our customers are taken care of!

Rated 5 out of 5 stars

I've been using Rotor for about one year

I've been using Rotor for about one year now and I love it and could never see my company using another CRM. I use it for my window cleaning business, super easy to operate with service plans to help build more recurring work. I highly recommend using Rotor for any home service business, they're also very affordable!

October 13, 2026
Unprompted review
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Reply from Rotor

Thanks so much!

Rated 5 out of 5 stars

Scale with ARR

Rotor has helped scale my window cleaning business tremendously. We recommend ROTOR to any home service business that wants to scale with recurring revenue. The other features are incredible too. It really is the best CRM

October 13, 2026
Unprompted review
Rotor logo

Reply from Rotor

Thanks so much for your review! We love being a part of your journey, and helping people scale their businesses!

Rated 5 out of 5 stars

The best CRM for window cleaners.

The best CRM for window cleaners.

Extremely customizable and keeps on getting better and better. Great people to work with too, and have helped me scale my business in a way I couldn't have done without all their features.

October 13, 2026
Unprompted review
Rotor logo

Reply from Rotor

Thanks for your support and your input!

Rated 5 out of 5 stars

Rotor is the best!

Rotor is a fantastic CRM that is helping me build my business especially through service plans. While it is still a newer CRM, the team behind it is doing excellent work, they pursue feedback and they act on it. Super happy with my decision to switch away from an older, bigger CRM.

October 9, 2026
Unprompted review
Rotor logo

Reply from Rotor

Thanks! We always want to take care of our customers and build the community around listening to their input!

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