I had an issue with payments on my account. Payment had been taken and I was unsure what it was. I raised the question online. I was advised that it was an oversight on my part. I had not read the T... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
1 star is too high for this company. I attempted to buy a Lidl mystery box from a Facebook advert - I know now that it wasn't a genuine Lidl advert. By providing my contact details and payment deta... See more
I recently tried getspotstime.com for online shops, and unfortunately, it hasn’t worked out for me. Despite being excited to give it a try, I’ve found that I’m unable to fully use the service as i... See more
Timely feedback from Elsa concerning issues I had with my membership. Communication was clear and very helpful in settling my concerns. Thank you Elsa.
4.2
Great
181 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kai had been helpful with my request
Kai had been helpful with my request. Keep it up!
March 3, 2025
Unprompted review
Emily is an excellent customer service…
Emily is an excellent customer service agent
March 2, 2025
Unprompted review
Great customer service by KAI
March 3, 2025
Unprompted review
Excellent service regarding…
Excellent service regarding cancellation which was in fact my error.
I am impressed !
Thank you
:-)
February 24, 2025
Unprompted review
Kanby was very helpful and efficient…
Kanby was very helpful and efficient and was able to resolve my issue quickly.
February 22, 2025
Unprompted review
Escalation team Ann is in touch and…
Escalation team Ann is in touch and helping to resolve the issue.
February 10, 2025
Unprompted review
Agente: Lordvy
Lordvy was extremely kind, patient and superhelpful.
February 13, 2025
Unprompted review
Helpful Support
February 12, 2025
Unprompted review
Escalation team is in touch and helping…
Escalation team is in touch and helping to resolve the issue."
Thank you Emily for your assistance.
February 10, 2025
Unprompted review
Alero solved my problem perfectly
Alero solved my problem perfectly. I have no complains after contact.
February 9, 2025
Unprompted review
Andy
Andy was very helpful as I told him the situation and that 3 of his colleagues did not help at all.
February 8, 2025
Unprompted review
Escalation team (Diamond) is in touch…
Escalation team (Diamond) is in touch and helping to resolve the issue and Diamond from the escalation team contacted me.Thank you for her response.
February 6, 2025
Unprompted review
All I can say it’s just scamming
All I can say it’s just scamming
Don’t pay for nothing if it says for eg. Sports shirts or whatever . Because once you pay it just takes ur money and it goes into the membership and there’s no order. And they don’t refund they just take money from people.
January 27, 2025
Unprompted review
it is not company they are scammers…
it is not company they are scammers location in Cypris and send emails after they debited amount from cards. very strange i m not give them my card where from they take i don t know.
January 24, 2025
Unprompted review
I recently tried getspotstime.com for …
I recently tried getspotstime.com for online shops, and unfortunately, it hasn’t worked out for me. Despite being excited to give it a try, I’ve found that I’m unable to fully use the service as intended. This has been frustrating, as I had high hopes for it, but technical issues or limitations have prevented me from making the most of my subscription.
That said, I do want to highlight the excellent customer service I received. The support team was responsive and genuinely tried to assist me with my issues. I really appreciate their prompt and helpful responses, even though I ultimately wasn’t able to make the service work for me.
While my personal experience wasn’t great, I know others may have a different experience, so I would recommend trying it if you’re interested. Hopefully, the issues I faced are isolated, and the service works better for others
December 2, 2024
Unprompted review
Thanks for the guidance
Thanks for the guidance, it was a good experience
January 16, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.