No communication even when urgent!
It is a very slow and limited operation, they will do the bare minimum of filling the forms and submitting them but if you need anything more than that they are impossible to contact, my emails on an urgent matter have been ignored for weeks and when they finally did get back to be they made excuses of not receiving my emails which is impossible because I kept it all in one thread.
I will not be submitting my self assessments with GetTaxDone ever again and do not recommend anyone to use their services!



