Training for Intervention Procedures (TIPS) Reviews 354

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their engaging, knowledgeable, and helpful approach, making learning enjoyable and effective. Many people found the user experience to be excellent, highlighting the ease of renewing certifications and the convenience of self-paced learning. The product itself, including the course material and videos, is frequently described as informative, well-organized, and easy to understand, providing valuable real-world examples. However, some customers also noted issues with the website and service. A few people experienced difficulties with logging in, navigating the platform, or accessing purchased courses. There were also occasional reports of confusingly worded questions in assessments and interactive prompts not functioning correctly.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the course for being easy to understand,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praised trainers like Larry and... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the online courses great,... See more

Service

Users describe ambiguous interactions with service. Many customers found the service helpful and efficient,... See more

Product

Customers had positive experiences with the product. Many found the material informative, useful, and... See more

Based on these reviews

Rated 4 out of 5 stars

The best part was the closed captions. Last time I was annoyed by the questions about the order of evaluation tasks. That seemed not to be an issue this time. Yes there tricky questions like when the... See more

Company replied

Rated 4 out of 5 stars

I always have a great time in the trainings. They are always helpful in being able to learn the material and the delivery method. I very much enjoy the second day when we do teach backs. Being able to... See more

Company replied

Rated 4 out of 5 stars

Training overall is helpful and provides good knowledge of real life scenarios. It may be time to update the videos as these appear to be from a number of years prior. Additional some of the content w... See more

Company replied

Rated 5 out of 5 stars

The TIPS program is two full 8-hour days of online training. I can't think of any way our trainer, Larry Moore, could have made the two days go by any faster. He was engaging and included everyone in... See more


Company details

  1. Adult Education School

Written by the company

TIPS is the global leader in education and training for the responsible service, sale, and consumption of alcohol. Proven effective by third-party studies, TIPS is a skills-based training program designed to prevent intoxication, underage drinking, and drunk driving.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

354 reviews

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Rated 4 out of 5 stars

Thank you Useful and informative

Thank you, I learned quite a bit, the material was informative and useful. Things to improve are that there's some tech glitches in the presentation like not returning to the correct page after a video. I had to play with going back and forth pages to be able to move on to the next segment.
It also wasn't clear what the correct answers were to the two questions I got wrong on the final exam.

March 8, 2026
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Reply from Training for Intervention Procedures (TIPS)

We appreciate your feedback and are glad the material was informative. We apologize for the technical glitches and the lack of clarity regarding the final exam answers. We will investigate these issues to improve the learning experience.

Rated 4 out of 5 stars

Navigation was straightforward

Navigation was straightforward. They sent my certificates right away.

March 5, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're glad the navigation was straightforward for you, and we appreciate your feedback regarding the prompt certificate delivery!

Rated 4 out of 5 stars
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're glad to hear that everything was clear for you. Thank you for your feedback; it is greatly appreciated.

Rated 5 out of 5 stars

a few times I called in I got help

a few times I called in I got help. One thing went wrong for me I put my save for tomorrow and I wasn't able to get into the system where I had laid off. So I had to call a couple of times for help.

February 26, 2026
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Reply from Training for Intervention Procedures (TIPS)

We appreciate you sharing your experience. We're glad you received help when you called. We regret you had trouble accessing your saved information and had to call multiple times for assistance. We'll look into this.

Rated 5 out of 5 stars

Its a great way to learn!

What made the experience great was that the slides were clear.

March 5, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're glad you found the slides clear and that it enhanced your experience. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

The training environment was comfortable completely stress‑free

I had a great learning experience. The training environment was comfortable, easy to follow, and completely stress‑free. Larry was patient, supportive, and always willing to answer any questions. I feel confident moving forward and fully prepared to train a group using the tools and guidance he provided.

February 25, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you found the training environment comfortable and easy to follow. It's great to know the instructor's support helped you feel confident and prepared. Thank you for your positive feedback!

Rated 5 out of 5 stars

Our trainer Larry was amazing

Our trainer Larry was amazing. Very interactive and such a great learning experience.

February 25, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you had such a great learning experience! We appreciate you sharing your positive feedback with us.

Rated 5 out of 5 stars

I've been a TIPs Trainer foe 10 years

I've been a TIPs Trainer foe 10 years. I let my Certification Expire. I took the course again and I am so glad that I did. Coming back has taught me so much. I recommend that ANY Trainer goes through the course as a student once again.

February 25, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're glad you found value in refreshing your certification after 10 years. It's wonderful to hear that the course offered you new insights. We appreciate your recommendation for trainers to experience the course from a student's perspective again.

Rated 4 out of 5 stars

Informative but extremely long

Wasn't to hard if you paid attention cause some of the questions were not from the quizzes.

February 20, 2026
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Reply from Training for Intervention Procedures (TIPS)

We appreciate your feedback. We're glad it wasn't too difficult, even with questions beyond the quizzes. We will review the material to ensure clarity.

Rated 5 out of 5 stars

The course is straight forward and…

The course is straight forward and informative. Overall I am confident in my ability to apply why I’ve learned off the class to my job.

February 23, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that our course was informative and straightforward for you. It's great to know you feel confident applying what you've learned to your job.

Rated 5 out of 5 stars

It was exceptional

February 22, 2026
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Reply from Training for Intervention Procedures (TIPS)

Thank you for leaving feedback. We appreciate learning when our customers have a great experience!

Rated 5 out of 5 stars

Great Experience

It was in great detail, very easy to u destined and comprehend.

February 22, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that our detailed information was easy to understand. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

The material was easy to follow and was…

The material was easy to follow and was presented at a good pace.

February 22, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that our material was easy to follow and presented at a good pace for you. Thank you for your feedback!

Rated 4 out of 5 stars

Very detailed and understandable…

Very detailed and understandable course. Lots of good examples within the modules

February 22, 2026
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Reply from Training for Intervention Procedures (TIPS)

We appreciate you taking the time to share your feedback. We're happy to hear that you found the course detailed and the examples helpful in your learning.

Rated 5 out of 5 stars

The course was detailed and laid out in…

The course was detailed and laid out in a progressive style that made learning and retaining the infomration seamless. The questionnaires at the end of each section reinforced the learning

February 22, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that the course's structure helped you learn and retain the information effectively. We appreciate you mentioning how the questionnaires reinforced your learning experience. Thanks for your positive feedback!

Rated 5 out of 5 stars

The course is very informative

The course is very informative. The videos can be updated with different people but other than that it’s a fairly easy course.

March 1, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you found the course informative and fairly easy. We appreciate your feedback about updating the videos with different people, and we'll consider this for future improvements.

Rated 5 out of 5 stars

It is a lot of information, but they are there to help along the way, not just in the training itself

Debbie did a great job with all of us.
Its a lot to learn and go over in two days but she does great with not just focusing on the key parts but also keeping engagement

February 20, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you had a great experience. It's wonderful that the engagement and key information were well-received during the two-day course. Thank you for your feedback!

Rated 5 out of 5 stars

its informative

it taught me alot i didnt know before but lower the cost

February 20, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you learned a lot! We appreciate your feedback regarding the cost.

Rated 4 out of 5 stars

Wonderful training

I always have a great time in the trainings. They are always helpful in being able to learn the material and the delivery method. I very much enjoy the second day when we do teach backs. Being able to practice the material with a seasoned trainer helps build confidence! They always provide such helpful and constructive feedback. Also Debbie is just so kind and helpful! :)

February 20, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you find the trainings helpful for learning the material. It's great to know that the teach-backs and feedback build your confidence. We appreciate your kind words!

Rated 5 out of 5 stars

Easy and helpful 👍

February 27, 2026
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Reply from Training for Intervention Procedures (TIPS)

Thank you for leaving feedback. We appreciate learning when our customers have a great experience!

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