The best part was the closed captions. Last time I was annoyed by the questions about the order of evaluation tasks. That seemed not to be an issue this time. Yes there tricky questions like when the... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I always have a great time in the trainings. They are always helpful in being able to learn the material and the delivery method. I very much enjoy the second day when we do teach backs. Being able to... See more
Company replied
Training overall is helpful and provides good knowledge of real life scenarios. It may be time to update the videos as these appear to be from a number of years prior. Additional some of the content w... See more
Company replied
The TIPS program is two full 8-hour days of online training. I can't think of any way our trainer, Larry Moore, could have made the two days go by any faster. He was engaging and included everyone in... See more
Company details
Written by the company
TIPS is the global leader in education and training for the responsible service, sale, and consumption of alcohol. Proven effective by third-party studies, TIPS is a skills-based training program designed to prevent intoxication, underage drinking, and drunk driving.
Contact info
United Kingdom
- gettips.com
4.4
Excellent
354 reviews
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I enjoyed the training
I enjoyed the training. Larry made the two days go by without us noticing the passage of time. The course delivery was excellent, with strong participant engagement. The content and materials are outstanding, and the additional resources Larry shared are very useful—especially for getting started and delivering the training right away.
January 28, 2026
Reply from Training for Intervention Procedures (TIPS)
We're happy to hear that you enjoyed the training! It's great to know that the course delivery and materials resonated with you and that the additional resources were particularly helpful. Thank you for your positive feedback!
It was nice and easy!
February 4, 2026
Reply from Training for Intervention Procedures (TIPS)
We're glad you found it easy! Thank you for your positive feedback; we appreciate it greatly.
Reply from Training for Intervention Procedures (TIPS)
We're happy to hear that the information was helpful and easy to understand. Thank you for your positive feedback!
Call
The first call we had with Mary was very rushed, she was not patient with us at all and kept trying to get us off the line. We had to ask her multiple times to stay on the call so we could get our user connected to the TIPS Course,
February 3, 2026
Reply from Training for Intervention Procedures (TIPS)
We appreciate you sharing this. We're sorry the call felt rushed and that you needed to ask for assistance multiple times. We'll review this internally to improve our service and ensure everyone gets the support they need.
Reply from Training for Intervention Procedures (TIPS)
We're happy to hear that our training program was easy to follow. Thank you for your feedback!
Reply from Training for Intervention Procedures (TIPS)
We're glad you enjoyed our service and site! Thank you for sharing your positive experience with us; we appreciate it.
Great course!
January 27, 2026
Reply from Training for Intervention Procedures (TIPS)
We're glad you found the detailed responsibilities helpful and informative. Thank you for your positive feedback; we appreciate it.
Reply from Training for Intervention Procedures (TIPS)
We're glad you found the detailed responsibilities helpful and informative. Thank you for your positive feedback; we appreciate it.
Reply from Training for Intervention Procedures (TIPS)
We're happy to hear that our product was easy to follow and understand. Thank you for your positive feedback!
Training overall is helpful and…
Training overall is helpful and provides good knowledge of real life scenarios. It may be time to update the videos as these appear to be from a number of years prior. Additional some of the content with language could use updating to match the assessments.
February 3, 2026
Reply from Training for Intervention Procedures (TIPS)
We're glad to hear that you found the training helpful and informative. We appreciate your feedback about updating the videos and content language to better align with the assessments. We'll review this for improvements. Thanks for your time.
Reply from Training for Intervention Procedures (TIPS)
We're glad you found our services quick and well-organized. Thank you for your positive feedback; we appreciate it greatly.
Recertification
Recertification, I had to pay the full amount $500. I found that odd, when my co-worker only paid $70.
January 25, 2026
Reply from Training for Intervention Procedures (TIPS)
We appreciate your feedback and regret the recertification cost discrepancy you experienced. We will look into this matter to ensure fair and accurate billing.
Reply from Training for Intervention Procedures (TIPS)
We're happy to hear that you found it informative and easily digestible. Thank you for your positive feedback!
The training was very informative and…
The training was very informative and provided me the confidence to do my job better.
February 1, 2026
Reply from Training for Intervention Procedures (TIPS)
We're happy to hear that the informative training gave you the confidence needed to improve your job performance. Thank you for your positive feedback!
It was very helpful and well rounded
It was very helpful and well rounded, easy to understand, and thorough
February 1, 2026
Reply from Training for Intervention Procedures (TIPS)
We're happy to hear that our product was helpful, easy to understand, and thorough for you. Thank you for your positive feedback!
its makes me learn a lot of thing
the system is so fast, and the video explaination is really clear
January 25, 2026
Reply from Training for Intervention Procedures (TIPS)
We're happy to hear that you find the system fast and the video explanations clear. Thank you for your positive feedback; it means a lot to us.
This course keeps bartenders alert and…
This course keeps bartenders alert and up-to-date.
January 30, 2026
Reply from Training for Intervention Procedures (TIPS)
We're happy to hear that our course helps bartenders stay informed and sharp! Thank you for your positive feedback; it means a lot to us.
No customer service
I purchased the wrong course at 1st and emailed customer service right away to get the issue resolved and they never responded or helped me. I needed up purchasing the correct program and completed the course I needed however, its ridiculous that I couldn't get any help with my mistaken order even though I followed the prompts on who to email to correct the situation.
January 24, 2026
Reply from Training for Intervention Procedures (TIPS)
We regret that you did not receive a response after purchasing the incorrect course. We appreciate you completing the correct program. We'll investigate what happened with our support system to prevent this from occurring again. Thanks for your feedback.
These training is very essential to us as a server. The guidelines really helps us to do the right decision if you are serving or not a guest.
Yes the training is very helpful to every bartender as well as the servers. It really helps to avoid confrontation with the guest that will leads to disaster.
January 22, 2026
Reply from Training for Intervention Procedures (TIPS)
We're glad to hear that the training was helpful for bartenders and servers. It's great to know it assists in avoiding confrontations and potential issues with guests. Thanks for your feedback.
Larry 5 stars
The trainer for this class, Larry, was not only extremely helpful but you could feel his passion for teaching this material which is very rare. Zoom trainings can be difficult to get people to be engaged, but this class made the time go by fast and made me feel very prepared for the exam and to teach TIPS classes on my own.
January 28, 2026
Reply from Training for Intervention Procedures (TIPS)
We're happy to hear that you found the trainer helpful and engaging. It's great to know the class prepared you well for the exam and teaching. We appreciate your positive feedback!
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