Getvifocus Reviews 11

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

11 reviews

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Rated 1 out of 5 stars

These glasses are very low quality

These glasses are very low quality. The gears that should adjust the focus just sit there and click. Nothing moves on the left side.

On the right side the lens moves. However, there is no distance that I find properly focused.

I consider these total gimmicks.

January 2, 2025
Unprompted review
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Reply from Getvifocus

Hi Russ 👋,

We’re sorry to hear that you’re not completely satisfied. Your experience is very important to us, and we appreciate your feedback! 💬💙

Could you please reach out to our support team at support@getvistafocus.com with more details about the issue? Our team is here to help and will work hard to find the best solution for you, whether that’s a replacement, refund, or another resolution.

Thank you for giving us the chance to make this right!

Rated 5 out of 5 stars

Compact and Convenient

I love not needing to carry multiple pairs anymore. ViFocus has all I need in just one frame. It’s amazing how lightweight and compact they feel while doing so much. Makes my bag feel way lighter, and my day-to-day easier.

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great Comfort for All-Day Wear

I’ve tried other glasses that claim to be comfortable, but ViFocus really nailed it. I can wear these all day without any soreness around my ears or nose, which is rare for me. The fit is just right, not too tight or loose. Finally, glasses that actually fit!

October 24, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t trust this company!

First of all, I ordered one pair and that charge showed up on my credit card, but never arrived. At the same time two pair were charged on the same credit card both of which did arrive. After trying them on and finding out they didn’t work at all I tried to return them using the phone number provided. All I got was a very obnoxious message that kept repeating itself every five seconds and no one ever came on the line. So I tried the email. Same problem, no response. I kept trying every few days and when I finally got a human, she transferred me to someone that told me it was more than 30 days so there was nothing they could do. I am disputing it with my credit card company because I’m pretty sure this is just plain fraud.

August 11, 2024
Unprompted review
Getvifocus logo

Reply from Getvifocus

Hi, there! Thank you for sharing your experience with us. We're sorry to hear about the inconvenience you've encountered. For further assistance, please reach out to our support team at support@getvistafocus.com, and we will be happy to help.

Rated 1 out of 5 stars

try dispute if have a problem to get money back

the seller operates using at least 2 websites;
in my case order was put on getprimafocus.com whilst money was taken by getvifocus.com;
(initially, I think, there was PrimaFocus.com but now this website is for sale just for $3000)

they seduce buyers with very good advert and sell for about $50 glasses with interesting construction but very poor quality;
that glasses can be bought on eBay for about $8/£6;

the purchase was sent from UK to my UK address and delivered after 10 days;

they were lingering to send me return address so I called my bank and opened dispute with the seller;

after 12 hours from that the seller gave me the address and later quickly refunded my payment;

I have no evidence that my bank acted so quickly, it could be a coincidence but the formal dispute gives a hope for refund

July 5, 2024
Unprompted review
Getvifocus logo

Reply from Getvifocus

Hi, there! Thank you for sharing your experience with us. We're sorry to hear about the inconvenience you've encountered. For further assistance with your issue, please reach out to our support team at support@getvistafocus.com, and they will be happy to help.

Rated 1 out of 5 stars

The real criminals is you tube for…

The real criminals is you tube for selling them,
nearly everything they sell on there channel are complete scams

March 15, 2024
Unprompted review
Getvifocus logo

Reply from Getvifocus

Hi, Nigel! Thank you for sharing your experience with us. We're sorry to hear about the inconvenience you've encountered. For further assistance, please reach out to our support team at support@getvistafocus.com, and we will be happy to help.

Rated 1 out of 5 stars

Dreadful quality

Bought these for my Dad. Nice idea, dreadful quality - the lenses are terrible quality, cheap plastic; they'd be dangerous to drive with. Adjustment is equally bad. I doubt they will last more than a few weeks. Trying to send them back now - fingers crossed.

July 29, 2023
Unprompted review

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