Yep this company is a Scam!!!! As I have seen with previous reviews saying goods have been delivered,but was in all day when the package was supposedly delivered and as expected no delivery. Very disa... See more
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It is now the 16th of April and have not received the watch band I should have gotten on the 11th. Don’t think I’ll be ordering from you again. Thank you for responding. However, the watchband never r... See more
Company replied
I got scammmed !!! Still waiting for the watch !!! Gave authorizes the shipping address and website . There’s a female profile named sunshine, beware , I never got the watch that I ordered for my... See more
This company were helpfull quick. will recommend this company.Ordered a watch strap which went missing with courier company, Getwatshsy sent another strap which I quickly received. Very happy with qua... See more
Company replied
Company details
Written by the company
Watchsy is a carbon negative company offering premium sustainable watch straps, sourced & shipped in the UK that are suitable for all watches. We exist to give you the ability to breathe some new life into your timepiece whilst breathing new life into our planet at the same time. The majority of our watch straps are produced from sustainable materials such as pineapple fibre and recycled ocean plastic and are all sourced & shipped within UK via our eco-friendly shipping services.
Contact info
United Kingdom
- hello@getwatchsy.com
- getwatchsy.com
1.8
Poor
23 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
it's a scam i order some product over…
it's a scam i order some product over three months never received
September 22, 2025
Unprompted review
I am very disappointed
I am very disappointed, i have been waiting weeks for the 2 watches I ordered and today it is saying they have been delivered yet ive been home all day and had no delivery if it turns up today or tomorrow I will update but no response from seller and tracking information states delivered,
November 22, 2025
Unprompted review
Ordered a watch from this company I…
Ordered a watch from this company I went onto their website and it’s not showing any orders for me after several attempts to contact them on email I have nothing do not even think of buying from them they are 100% scammers
October 7, 2025
Unprompted review
Yep this company is a Scam!!!
Yep this company is a Scam!!!! As I have seen with previous reviews saying goods have been delivered,but was in all day when the package was supposedly delivered and as expected no delivery. Very disappointed as it was a gift. Should have known better!!!!!! Please stay away!!!!!!! Email address non existent.
October 20, 2025
Unprompted review
I bought 3 watches and the app said…
I bought 3 watches and the app said they were delivered 8/12/25 and guess what no they weren’t and no response to emails. Pure scam.
October 12, 2025
Unprompted review
BEWARE
BEWARE
I purchased a watch from your company on 9/16/2025. I have never received this watch.
October 14, 2025
Unprompted review
I got scammed by this company
I got scammed by this company. I ordered my watch on the 03/09/2025it is 29/03/25 still no watch. I tried to contact them through there website about 5 days ago, no answer or communication from them. Please be very careful when you deal with this company or you will end up like me. They will take your money and wont answer your calls.
Creswel M
September 29, 2025
Unprompted review
I got scammmed !!
I got scammmed !!! Still waiting for the watch !!! Gave authorizes the shipping address and website . There’s a female profile named sunshine, beware , I never got the watch that I ordered for my birthday
September 4, 2025
Unprompted review
Order has not been delivered nor has any attempt to deliver been made
I placed my watch order weeks ago and according to the tracking my order has been delivered which it has not been delivered at all no attempt to deliver has been made am really thinking this is a scam ive tried to email regarding this to no avail aswell id like this rectified thanks
September 3, 2025
Unprompted review
It is now the 16th of April and have…
It is now the 16th of April and have not received the watch band I should have gotten on the 11th. Don’t think I’ll be ordering from you again. Thank you for responding. However, the watchband never reached my address, nor did I ever receive a letter, phone call, or any other correspondence, stating I needed to reschedule delivery or pick it up. It is unfortunate, because it was a gift.
March 25, 2024
Reply from Watchsy
Hi Jerri, delivery was attempted on the 1st of April and you were left a note by the delivery company to make arrangements for them to attempt delivering again.
We made sure it was with you in really good time and you've not re arranged delivery which isn't on us as a company. I hope you reach out to the delivery company and they'll send it to you usually within a day or two.
Quick efficient good VFM
January 8, 2024
Reply from Watchsy
Hi Andrew, thank you for taking the time to leave us a review, we're glad that you're happy with the service you've received and look forward to serving you again soon!
I wanted to return some bands but…
I needed to return some bands it just took awhile to get back to me.
December 19, 2023
Reply from Watchsy
Hi David, thank you for taking the time to leave us a review, we really appreciate it. We apologise that we did not respond to you sooner, we were closed over the New Year's period, but we have now responded to your email with instructions on how to return the goods to us, we look forward to receiving them and issuing your refund.
Perfect delivery and fitting
October 24, 2023
Trustworthy
Despite an issue with Belgian customs, Watchsy did a great job and van be trusted!
September 21, 2023
Reply from Watchsy
Hi Koen, thank you for taking the time to leave us a review, we apologise about the customs issue but are glad that you were happy with the service you received from us!
I like the product and the kindness of…
I like the product and the kindness of the staff.
Price was high, but I thought, let's pay more for more quality...
But I didn't like at all the 16€ custom fees that came above, and that I had to pay to get the parcel...
September 18, 2023
Reply from Watchsy
Hi Andre, thank you for taking the time to leave us a review, we really appreciate it! We're thrilled to hear that you're happy with the quality of the product and the service you received from our team. We're very sorry about the unexpected customs fees that were required to get your watch strap, unfortunately, as we're based in the UK, customs charges can be inevitable on overseas orders, we're working to find ways to make these fees clearer or even payable upfront to avoid unwelcome fees on delivery.
Sent wrong item purchased
September 5, 2023
Reply from Watchsy
Hi Oystein, thank you for taking the time to leave us a review, we really appreciate it, and we're sorry to hear that you've received the wrong item. As discussed over email, we have now sent a replacement for the correct item for you.
Wrong item.
Wrong item.
Watch Strap was the wrong width for my watch which should have been 22mm as orderd, but a 20mm item delivered.
Complete Package has been returned to Horsham.
August 18, 2023
Reply from Watchsy
Hi Gerald, thank you for taking the time to leave us a review, we really appreciate it. We've taken a look into your order and can see that you have ordered a 20mm watch strap, and we're confident that you have received the correct product. However, if this was a mistake, you're of course welcome to return the 20mm strap you ordered in exchange for a 22mm strap should you wish.
Good follow up
July 11, 2023
Reply from Watchsy
Hi Grant, thank you for taking the time to leave us a review, we're thrilled to hear that you're happy with the service you've received from us, we hope to see you again soon!
Happy customer :)
A very helpful and personal service, with quick responses to my questions and a prompt delivery too. Highly recommend for unusual watch straps sure to start a conversation!
August 18, 2023
Unprompted review
Reply from Watchsy
Hi Kris, thank you for taking the time to leave a review, we're thrilled to hear that you're happy with the service and product you've received - we hope to see you again soon!
Purchased a strap 3weeks ago still not…
Purchased a strap 3weeks ago still not got it. They keep saying it’s on its way and give a tracking number. Not good
July 31, 2023
Unprompted review
Reply from Watchsy
Hi Paul, thank you for taking the time to leave us a review, we're terribly sorry about the delay in receiving your watch strap from us, we aim to get all orders dispatched as soon as possible but it appears that your order got delayed in transit. According to the tracking information, it was delivered 2 days after you left your review, and we hope that you're happy with it, all we can do is apologise about the delay!
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