Zoomi Automotive Reviews 10

I was with Zoomi for over a year and a half till I sold my car. My car had an alternator failure and Zoomi swiftly took care of it with the repair shop. They are great with very good customer service.

From start to finish, my interaction with Zoomi has been nothing short of excellent. Thanks for making things so easy. You have a customer for life!

I am writing to express my dissatisfaction with the services provided by Zoomi, the warranty company for my vehicle. Unfortunately, my experience with them has been far from satisfactory, and I believe it is crucial to share my concerns.

Upon purchasing the warranty, I was given assurances that turned out to be inaccurate, and I feel misled regarding the coverage I was promised. When I filed a claim for issues with my vehicle, the response time was exceptionally slow, taking a total of five days for Zoomi to acknowledge my claim.

The process further exacerbated my frustration when Zoomi informed me that an investigator needed to assess whether the issues were pre-existing before I purchased the warranty. Following the inspection, it took an additional three days for Zoomi to provide feedback. Contrary to my understanding, they denied coverage by asserting that the problems were pre-existing, a claim I strongly dispute.

Despite my repeated requests, Zoomi has yet to provide me with the report submitted by the inspector. This lack of transparency is concerning and contributes to my overall dissatisfaction with their service.

In summary, my experience with Zoomi has led me to believe that they prioritize sales and monthly payments over honoring legitimate claims. I find their practices to be deceptive, and I caution others considering their services to be aware of the potential challenges when it comes to claim resolution.

The first car warranty company that DIDN’T pressure me into buying coverage! I called to ask questions, and was surprised by the great customer service. They took the time to explain their plans without pressuring me to make a decision on the phone. They also haven’t been spam calling me after our first call like all of the other warranty companies. Great to see a company finally giving people what they want!

I was impressed with how easy it was to navigate the website and get a quote/price, especially when this can be such a slow moving industry. At first I thought that covering my car at the price that Zoomi showed seemed too good to be true, but after looking through the site and seeing that Zoomi works with experienced coverage providers, the doubt started to go away. It also looks like all Zoomi plans our backed by A-rated insurance companies which makes me feel a bit better about the quote.

I signed up with Zoomi because of the convenience of their warranty. Their month-to-month coverage plan is just way more affordable than committing to a 3 year warranty plan with other companies. So far they’ve been extremely helpful and assisted me with every step along the way! Definitely check it out!

Of all the extended car warranty sites I stumbled upon, zoomi was by far the most user friendly and easiest to navigate. Their customer service was top tier and it was clear where to go when looking for help, FAQ’s, or getting into contact with a representative. Additionally, zoomi was the only site that did not require you to enter personal information prior to providing you with a quote. For me, this shows great customer service as I know I won’t have to worry about receiving calls, texts or emails about a service if I do not plan on using it. Thankfully, zoomi’s plans are a “no brainer” to utilize as they can save you a great deal of money! Overall a great experience.

Wanting an extented car warranty I went online to start my search. Found Zoomi to be the most user-friendly visually pleasing site.Only company that didn't require my phone no. prior to giving me cost. Can purchase online. Most affordale without comprimise to coverage! Will diffently purchase car warranty from Zoomie!

Zoomi's customer service was really great and I love that it's a monthly commitment. When I was researching which warranty I should get, ZoomiCare was definitely cheaper. For my car, it was $87 per month with Zoomi while the cheapest elsewhere was $137! I also love that Zoomi doesn't require me to enter my info before giving me a quote.

Site is very easy to use and the coverage options are presented in a clear and transparent way. Best prices for extended warranties I’ve seen, and I love that I can purchase online and cancel anytime if I change my mind. Even though the company is young, it’s reassuring to see they’ve partnered with industry experts.