GFF Brokers Reviews 555

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have been with GFF brokers for about 6 months now. I trade futures almost everyday. NQ is my favorite. I use Rithmic platform for trading. The trade executions are super fast on this platform. Hav... See more

Company replied

Rated 5 out of 5 stars

It is a well organised company and you can feel that you are covered by a real team in which everyone is a specialist. Compliance, Back office, New accounts, Brokerage desk.They are all focused and ve... See more

Company replied

Rated 5 out of 5 stars

First time. The ease with which I was able to follow the instructions. Made my experience easier to send the necessary information. Clear n precise. The help and patience f... See more

Company replied

Rated 5 out of 5 stars

….About GFF Brokers They have excellent costumer service I m very grateful …José Saldaña from Panamá

Company replied

Company details

  1. Finance Broker
  2. Alternative Financial Service
  3. Investment Service

Written by the company

GFF Brokers is an evolving next generation brokerage firm. The GFF Team consists of multiple industry veterans from Brokers to Support Staff. As an NFA Member and a registered IB with the CFTC, GFF Brokers powers through the industry by providing low-cost futures and forex trading backed by quality customer service, industry expertise, and a growing array of trading platform offerings.


Contact info

4.9

Excellent

TrustScore 5 out of 5

555 reviews

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Rated 1 out of 5 stars

In my honest experience you weren't…

In my honest experience you weren't entirely honest with me about connection fees. You simply conveniently didn't mention that. I know Ninjatrader Brokerage has just $7 connection fee. Not $43. Don't you think it is kinda too much???

Regards,

Serge

May 9, 2020
Unprompted review
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Reply from GFF Brokers

Thank you for taking the time to submit a review. Our goal is the provide 5-star service, so please contact your broker representative to go over all of the fees. In regards to the $7 fee you are referring to, that does not include live market data fees. Regardless of what brokerage you open your account, you will need to pay for market data fees, which are charged by the exchange. Please speak to your broker representative for an explanation of fees.

Rated 5 out of 5 stars

After not really having much knowledge…

After not really having much knowledge until opening a brokerage account I was introduced to George and he really made things go very smoothly for me. I would recommend GFF brokers to anyone.

May 6, 2020
Unprompted review
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Reply from GFF Brokers

Thank you for submitting a review.

Rated 5 out of 5 stars

Quick Response

Quick response and very user friendly, Very Good Customer service

May 5, 2020
Unprompted review
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Reply from GFF Brokers

Thank you for submitting a review.

Rated 5 out of 5 stars

Phone calls/emails were always…

Phone calls/emails were always answered, and always provided answers with the questions. Followup calls were made to ensure the account setup was done correctly. Very courteous and professional.

May 5, 2020
Unprompted review
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Reply from GFF Brokers

Thank you for taking the time to submit a review; we appreciate your feedback.

Rated 4 out of 5 stars

Once my $50,000.00 was transferred to…

Once my $50,000.00 was transferred to my account, I could no longer get into my new account and trying to get an answer from my broker on Friday for an explanation was not forth coming

May 2, 2020
Unprompted review
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Reply from GFF Brokers

Thank you for choosing to trade with GFF Brokers. Please email Treasury@gffbrokers.com or contact us on chat and we would be happy to assist you.

Rated 5 out of 5 stars

Great broker, Great Software by NinjaTrader

Great broker. Setting up my account was pretty quick and smooth. I’m using Ninja Trader and love the software. Commissions are “ok”. A 10-20% discount would be nice though.

Michelle was a pleasure to deal with. Very qucik to call me back when I had questions.

And yes, Canadians can open the account without any issues.

May 1, 2020
Unprompted review
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Reply from GFF Brokers

Thank you for submitting a review.

Rated 5 out of 5 stars

Great platform

Great platform, I will try though to do everything more automated.

May 1, 2020
Unprompted review
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Reply from GFF Brokers

Thank you for submitting a review.

Rated 5 out of 5 stars

As a newbie in the trading

As a newbie in the trading, all my questions were answered in a professional and friendly manner. The guidance was excellent.

April 23, 2020
Unprompted review
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Reply from GFF Brokers

Thank you for submitting a review.

Rated 5 out of 5 stars

Great job!

Great job! Michelle Jimenez did a very good follow-up great customer service.

April 23, 2020
Unprompted review
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Reply from GFF Brokers

Thank you for submitting a review.

Rated 5 out of 5 stars

Am very grateful for the excellent…

Am very grateful for the excellent service provided by all GFF staff especially Michelle JP who was very patient and helpful in assisting me and my husband set up our trading accounts.

April 12, 2020
Unprompted review
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Reply from GFF Brokers

Thank you for submitting a review.

Rated 5 out of 5 stars

Excellent service

I received excellent service setting up my new account. Thank you!

April 12, 2020
Unprompted review
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Reply from GFF Brokers

Thank you for submitting a review.

Rated 5 out of 5 stars

Always available to assist

Always available to assist. Calls are returned in a very reasonable time. Patient and understanding.

April 6, 2020
Unprompted review
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Reply from GFF Brokers

Thank you for submitting a review.

Rated 5 out of 5 stars

the tech who help me download the…

the tech who help me download the platform was very patient.. I am new in this.. so i will be needing a lot of help.

April 6, 2020
Unprompted review
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Reply from GFF Brokers

Thank you for submitting a review.

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