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GGBET Reviews 

3,023
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 406 reviews, most reviewers were somewhat happy with their experience overall. However, many customers express significant dissatisfaction with the withdrawal process, frequently reporting long delays and repeated rejections of their requests. Reviewers often encounter issues with funds being marked as successful but not received, or being told of 'technical reasons' and 'internal checks' without clear explanations. Customer support is widely criticized for being unhelpful, providing generic copy-paste responses, and failing to offer meaningful updates or solutions. Conversely, a small portion of people felt satisfied with their experience, noting quick withdrawals and helpful customer service. However, some customers also mentioned problematic website requirements, such as extensive verification steps for withdrawals that are not needed for deposits, and unexpected fees or wagering rules.

What people talk about most

Payment

Clients share negative opinions on payment, primarily expressing significant frustration and dissatisfaction... See more

Customer service

Reviewers express widespread dissatisfaction with customer service, frequently reporting that support agents... See more

Website

Consumers find the website to be ambiguous, with many reviewers expressing significant dissatisfaction,... See more

Refund

Customers consistently note negative experiences with refund, with many reporting significant delays in... See more

Response time

People report negative experiences with response time, often waiting extended periods for updates or... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I received my withdrawal. I just had to wait 4 days. I hope future withdrawals will be processed faster.big advantage is that there is a wide selection of casinos. However, I don’t understand one... See more

Company replied

Rated 3 out of 5 stars

first withdrawal was smooth after KYC , after that lost a few times, then now win and made a withdrawal almost a week and still in progress, customer service give a same answer asking to wai... See more

Company replied

Rated 3 out of 5 stars

dated @10th july transaction id: e5e1be0b-5ef7-4435-9854-b10c7c8e3c2e I have made the withdrawal at 2nd july and they said that the withdrawal will be done before 23:59UTC 9JULY 2026, becau... See more

Company replied

Rated 3 out of 5 stars

ID: 51631830 Transaction ID: bcad559e-01c5-4f2e-9bd6-d4d872d48eb2 I have been an active user on GG.BET for three years. Generally speaking, my account is in a net... See more

Company replied


Company details

  1. Bookmaker

Written by the company

GG.BET – Your Ultimate Playground for Esports, Sports, and Casino Thrills! 🎮⚽🎰 🔸 GG.BET isn’t just a platform—it’s a vibrant community where esports fans, sports enthusiasts, and casino lovers come together to play, bet, and win big! 🔸Bet on iconic esports tournaments like CS:GO and Dota 2, or dive into traditional sports like football, basketball, and tennis, with competitive odds and exciting live betting options. 🔸Ready for more? Spin the reels on top slots, challenge live dealers in blackjack or roulette, and experience the fun of our online casino. 🔸With fast payouts and exclusive bonuses, your gaming experience is seamless and rewarding.🔸 Our user-friendly platform makes it fun to play, while our 24/7 support team is always here to help. 🔸Plus, with GG.BET, you’re not just betting—you’re part of a global community where the thrill never stops.🔸 Unleash your passion for gaming, cheer for your favorites. GG.BET is where the action happens—are you in? 🚀


Contact info

2.9

Average

TrustScore 3 out of 5

3K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

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2.9

All reviews

(3,023)

488 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent support

Excellent support. Very satisfied

September 30, 2025
Unprompted review
GGBET logo

Reply from GGBET

Thank you for your kind words! Your satisfaction is our greatest reward – and positive feedback always reminds us why we do what we do.

Rated 3 out of 5 stars

Provides a service

Been playing a couple months now doing sports bets really good selection of markets, more then normal highstreet bookies, extensive verification processes to prove your identity which I thought was a bit over the top, withdrawals aren’t instant but do come through

September 29, 2025
Unprompted review
GGBET logo

Reply from GGBET

Thank you for your comment!
We appreciate your feedback and want to assure you that the verification process is a standard security measure designed to protect every user’s account and funds.
Please share your account ID or registered email so we can review your case in detail and make sure everything is in order.

Rated 2 out of 5 stars

Withdrawal times too long

I have used ggbet sporadically over a few years, the game selection is great, rtp seems good, only reason I won't return now is the withdrawal times are too long. Been waiting 4-5 days and still no withdrawal.

September 24, 2025
Unprompted review
GGBET logo

Reply from GGBET

Kimberley, thank you for sharing your feedback!
We’d like to take a closer look at your withdrawal to understand what’s causing the delay. Please note that each transaction is processed individually and may require a different amount of time depending on the payment method and verification status.
Could you please provide your account ID or the email address linked to your profile so we can check the details?

Rated 1 out of 5 stars

Withdrawals have not been processed…

Withdrawals have not been processed since 09-09-2025

id: 2cde01de-6aff-4c95-89dc-375978b6908f

September 9, 2025
Unprompted review
GGBET logo

Reply from GGBET

Thank you for providing your account details promptly. We have reviewed the information, and we would like to confirm that your withdrawal request is currently in order.

Please note that your request is undergoing all necessary checks in accordance with our platform rule 8.3.1, which states that processing times may vary depending on regulatory requirements and internal procedures to ensure the security and integrity of all transactions.

We kindly ask for your patience while these procedures are completed. Rest assured that your withdrawal will be successfully processed once all checks are finalized.

Thank you for your understanding and cooperation.

Rated 1 out of 5 stars

(WARNING) GG.Bet Will Take 20% of Your Money If You Don’t Wager x2

I had a very bad experience with gg.bet. When I tried to withdraw, I was told that 20% of my funds would be deducted because my deposits were not wagered x2. They said this 20% deduction would continue with every new deposit until I met their wagering requirements.

gg.bet does not make them sufficiently clear or transparent up front. I—or many others—only discovered the rules when attempting to withdraw. The vague wording and fine print made it easy to miss.

Reputable betting or financial platforms are upfront about fees, penalties, and conditions. The combination of unclear terms, constant penalties, and confusing wagering constraints here is highly misleading. It feels designed to trap you and prevent you from ever getting your money out.

If you’re considering using gg.bet, please be very careful. This setup seems dangerously unfair and many users have had the same frustrating issues.

September 23, 2025
Unprompted review
GGBET logo

Reply from GGBET

Thank you for sharing your feedback. We understand your concerns regarding the 20% deduction, and we would like to provide clarification.

The 20% fee is explicitly outlined in our Terms and Conditions under rule 8.13.6: If the total amount placed in bets from the customer’s account is less than double the deposit amount, we reserve the right to deduct a fee from the customer’s account worth 20% of the amount the customer is attempting to withdraw (minimum 0.50 USD) in order to cover the costs of processing the payment.

All users agree to these Terms and Conditions upon registration. We always emphasize the importance of carefully reading the rules and conditions associated with deposits, bonuses, and withdrawals. This helps ensure full transparency and avoids misunderstandings.

If anything is unclear, our customer support is always available to assist. They are happy to answer any questions and provide guidance to ensure that you fully understand the platform’s requirements.

We also want to reassure you that GG.BET operates legally and officially. We hold a valid license and comply with all relevant regulations, ensuring that our services are conducted according to the law.

In order for us to review your case more specifically, please provide your account details (ID or registered email address). Once we have this information, we can check your account and provide a full response.

We appreciate your attention to this matter and look forward to your reply.

Rated 2 out of 5 stars

I play this site all the time

I play this site all the time, I have deposited 1000s here .. they do not appreciate any of it. The kickbacks are non existent.. I have asked soooo many times for a few spins and am always told no. I've never met a site that gives such little add ons for loyalty.. no good will go general thank you for your business. They are like robots. I explained I sped alot and would appreciate acknowledgment like I get on other sites. Nothing. So disappointing.

I like playing here but not under these circumstances

September 22, 2025
Unprompted review
GGBET logo

Reply from GGBET

Thank you for sharing your feedback. We understand your disappointment and appreciate the time and funds you have invested on our platform.

We would like to investigate your case more thoroughly to understand everything better. To do so, please provide your account ID or the email address associated with your GG.BET account. This will allow us to review your account history and ensure that any eligible bonuses or promotions are correctly considered.

We take user feedback seriously and aim to improve our services, while maintaining fair and secure operations for all players.

We look forward to receiving your account details so we can assist you further.

Rated 1 out of 5 stars

Worst site ever

Worst site ever . My account was fully verified and still they are saying one permanent line it process by technical and review . I am taking legal action
Transaction id :- becc47b4-9e2d-4847-8bed-587e05d5ba6e

September 22, 2025
Unprompted review
GGBET logo

Reply from GGBET

Thank you for providing your transaction ID right away - this has allowed us to review your case in detail. After checking the information, we can confirm that the withdrawal requests you submitted were created correctly. However, we also noticed that before these requests could successfully complete, you proceeded to use the same funds for betting activities. As a result, the withdrawal requests were automatically canceled due to insufficient funds remaining on the balance.

It is important to clarify that funds are not deducted from your balance at the moment you create a withdrawal request. They are only debited once the transaction has passed all required internal and regulatory checks on our side. Until then, the funds remain available in your account balance.

To avoid similar situations in the future, we recommend leaving aside the exact amount you wish to withdraw and ensuring it stays untouched while your withdrawal request is being processed. If you still want to continue playing during this time, you may keep a separate portion of your balance for betting, and withdraw the rest.

We hope this clarifies the situation. Please rest assured that all transactions at GG.BET are processed transparently and in strict compliance with our license and applicable regulations.

Rated 1 out of 5 stars

15 days and withdrawal is still not…

15 days and withdrawal is still not confirmed!!!

Support team is a bunch of brainless monkeys that keep saying "our team is working diligently on processing withdrawals" which is obviously a joke.

No serious website takes that long to process withdrawal.

All positive reviews here are either bots or paid.

I will keep making negative reviews until I get MY MONEY BACK.

Stay away from these worthless scammers !!

September 3, 2025
Unprompted review
GGBET logo

Reply from GGBET

Thank you for providing your details. We have carefully reviewed your account and would like to confirm that your withdrawal has been successfully finished.

Please note that GG.BET operates strictly in accordance with the law and under an official license, which you can always find on our website. All our procedures, including payment processing, are carried out in line with regulatory requirements and internal security standards to ensure the safety of our players.

At the same time, we must inform you that your account is currently undergoing an active verification process. Until this verification is fully completed, certain functions on the platform - such as casino games, betting, deposits, and withdrawals - will remain unavailable.

We kindly ask you to complete the verification steps so that all features of your account, including withdrawals, can be fully restored. Should you need any assistance with this process, our support team will be glad to help.

Rated 1 out of 5 stars

Avoid playing on this site

Avoid playing on this site. Despite spending so much money on this site, they wont accept your withdrawals.
Been waiting for 21 days now, and there support keep giving the same excuse.
Dont use this site, there are many other trustable sites that will pay out your winnings.

September 18, 2025
Unprompted review
GGBET logo

Reply from GGBET

We’re sorry to hear about your negative experience and completely understand your frustration with the wait.

Please note that all withdrawals are processed in line with our Terms and Conditions, specifically Rule 8.3.1 (withdrawal processing times may vary depending on regulatory requirements and the Company’s internal procedures. Each transaction is reviewed individually, and additional checks can be applied when necessary to ensure the security and integrity of all transactions.).

In order to review your specific case and provide accurate assistance, could you please share your account ID or the email address linked to your account? This will allow us to investigate the status of your withdrawal and help you resolve the issue as quickly as possible.

Thank you for your patience and cooperation.

Rated 1 out of 5 stars

Avoid This Casino – Unfair, Unreliable, and Risky

At first this betting company and online casino looks great – smooth platform, lots of bonuses and options. But once you start winning or try to withdraw your money, problems begin.
I have spent years here and wagered thousands of euros. After a while they removed all bonus offers from my account and blocked access to betting tournaments. Deposits are never a problem, but withdrawals almost always are. The rules for bonuses and payouts change whenever it suits them.
You may be told a withdrawal takes 5 business days, only to wait 10 days and then get rejected. Support replies are vague and evasive, offering no real help. These practices are, in my opinion, borderline illegal under consumer protection laws. No wonder this casino has no license and is banned in several countries.
I strongly recommend everyone to avoid this site if you don’t want endless problems withdrawing your money – or risk losing it entirely. There are many more reliable bookmakers on the market that would never treat their customers this way.

August 16, 2025
Unprompted review
GGBET logo

Reply from GGBET

Hello Ramez,

Thank you for taking the time to share such a detailed review. It’s truly unfortunate that your experience didn’t meet your expectations. The main priority is to provide a fair and transparent environment for every player, and feedback like yours plays an important role in improving the platform.

Withdrawals can occasionally take longer because each transaction undergoes an individual verification and security check, a process designed to ensure both player safety and platform integrity.

Bonus offers and tournaments are tailored individually and may vary depending on account activity and other criteria. Understandably, it can feel disappointing when certain features are no longer available, but all such decisions follow the terms and conditions in place.

Our Support strives to reply promptly and deliver accurate updates. While responses may sometimes appear repetitive, they reflect the official status of the case in the system.

Fast payouts and clear communication are essential, and your feedback is appreciated as a way to further enhance the overall player experience.

Rated 4 out of 5 stars

Great site

Great site, only thing is that it takes long time to withdraw

September 2, 2025
Unprompted review
GGBET logo

Reply from GGBET

Thanks for highlighting both the good and the not-so-good. We’re thrilled you enjoy the site, and we’re actively working on making withdrawals as quick as the rest of your experience.

Rated 5 out of 5 stars

Pretty good site the bonuses and…

Pretty good site the bonuses and promotions are insanely better than any other site with less wager req. And pretty great support very fast with withdrawl and depoist as well will definitely recommend.

September 15, 2025
Unprompted review
GGBET logo

Reply from GGBET

Thanks for taking the time to share your thoughts, much appreciated.

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