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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's professionalism, knowledge, and genuine care for users. Many people appreciate the fast response times and efficient resolution of issues, often within minutes, which significantly enhances the overall user experience. However, some customers also noted difficulties with server setup and configuration, finding it not always straightforward. A few other people also felt that the customer service was the worst they had ever experienced, leading to account bans and unresolved server access problems.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent customer... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being patient,... See more

Customer service

Consumers find customer service to be exceptionally positive. Many reviewers highlight the support team's... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the ease of use, decent... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the exceptional speed of... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve been using GGHost for quite a while now. The service is excellent — they respond to customer issues clearly and quickly, and they carefully review file security (such as mods) before allowing... See more

Rated 5 out of 5 stars

I’ve had a great experience with GG Host’s customer service. Every time I had a question or needed help, their team responded instantly — no long waiting times, no automated nonsense. The support is n... See more

Rated 5 out of 5 stars

We've had several SCUM servers with GG Host since 2022, and having come from a couple other hosts, I can say that moving to GG Host is the best decision we've ever made. Not only has the performan... See more

Rated 5 out of 5 stars

After using different hosting services I had pretty low expectations of using another service provider.... But I was WRONG!!! GG host are by far the best server hosts out there. Their servers are top... See more


Company details

  1. Gaming service Provider

Written by the company

At GG Host, we know gaming is more than a hobby—it’s a passion that builds communities and unforgettable experiences. That’s why we deliver world-class game server hosting with cutting-edge technology, unmatched performance, and gamer-first support. Why Choose GG Host? ✔ Blazing-Fast Performance – Powered by the latest Intel & AMD processors, NVMe storage, and 1 Gbps connectivity for seamless gaming. ✔ Global Coverage – Servers in strategic locations worldwide for optimal latency and smooth connections. ✔ Instant Setup – Get your server online in minutes with our automated deployment. ✔ DDoS Protection & Security – Play with peace of mind knowing your server is protected against attacks. ✔ Scalable Solutions – From small private servers to large MMO communities, we grow with you. ✔ 24/7 Expert Support – Our dedicated team is always available via Discord and our knowledge base. Our Services: Game Server Hosting – Host SCUM, Deadside, Valheim, and more with unbeatable reliability. Dedicated Servers – Full control and power tailored to your needs. Custom Solutions – Need something unique? We’ll craft a hosting solution for you. At GG Host, we’re more than a provider—we’re your gaming partner. Join thousands of gamers worldwide who trust us to keep their servers online and their games running smoothly. Visit GG Host today and elevate your gaming experience!


Contact info

4.8

Excellent

TrustScore 5 out of 5

305 reviews

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Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Tried different hosts, no one can compare to GG Host

We've had several SCUM servers with GG Host since 2022, and having come from a couple other hosts, I can say that moving to GG Host is the best decision we've ever made. Not only has the performance been problem-free and reliable, but the support has been exceptional since day one - patient, kind, and actually human. And they respond in minutes!

When an interaction with support staff stays in your mind for 3+ years because it was so friendly and real, you know you're dealing with people who actually care. I still think about that, and how much effort they made to not just help me with my problem (which was a silly error on my part) but to make that human connection, and it really means so much.

The best hardware, the best service, and the best people by far. I'd never recommend any other host having been with GG Host now. No one else can compare!

April 3, 2026
Rated 5 out of 5 stars

I’ve been using GGHost for quite a…

I’ve been using GGHost for quite a while now. The service is excellent — they respond to customer issues clearly and quickly, and they carefully review file security (such as mods) before allowing them to be used.

It might seem a bit slow at times, but trust me — if you rent a dedicated server elsewhere, you definitely won’t get this kind of service. I feel lucky that this was the first provider I tried. Someone recommended it to me.

It’s suitable for both beginners and experienced server owners. I don’t usually write reviews, but this one truly deserves it.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Top Notch

by far one of the best hosts i've expirienced so far, fastest service response ever, i was used to wait hours sometimes days for a ticket response with other providers, but GGHost is top notch service oriented. 15 Minutes has been the longest wait for a reply on my Tickets, quick fix and solutions as well.

Server performance at it's best, fluent gameplay even with a stuffed Server

If i have to chose again i always would go with GGHost

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Ease of use

Ease of use, decent interface, and the customer support staff was lovely. 3 of them all working to help me with an issue that was preventing us from accessing our server, even though it was a game file issue and not a server-specific one.

March 25, 2026
Rated 5 out of 5 stars

gg is the best

I have used many a hosting before, and never have I been with one that help as much as these guys do.. they will go In game and play for a but to make sure everything is working

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

The Gold Standard for Game Server Hosting

As the owner of the Echelon SCUM server, I highly recommend this hosting provider for any gaming project. In the world of SCUM, where metabolism and physics calculations are heavy, server performance is key. This hosting delivers top-tier stability and excellent connection speeds. Their support team is fast, professional, and clearly experts in their field. If you're looking for 'Quality Survival' for your players, this is the place to be. Thanks for the great service

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

If you're not using GG Host you're missing out!

GG Host is passionate about getting the tech right for the games they host - and their support team is fast with responding, helpful, and clearly know the service inside-out. The additions in the Server Panel to elevate your Admin experience that GG Host create themselves, make the experience of running a gaming community easy. I've been running gaming communities for more than a decade, and SCUM in particular for more than 5 years - GG Host has been the best game hosting service we've used, and it's not even close!

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Well the fact is

Well the fact is , I tried to go with gportal first . I had nothing g but problem with them I never got to go in the server I rented . Not once. I got locked out of my account . I can't even got on to cancel it so they are still charging me every month and wont halp me fix the problem. On the other hand I rented one from you set it up the first day and do not have any problem with it at all . Thank you for taking care of your renters .

March 7, 2026
Rated 5 out of 5 stars

Top Notch Support!

Setting up a new game server was really easy. I already had one I was self hosting, but decided to migrate. I had an issue migrating my saved data and their support got it fixed quickly. They were fast, friendly, and professional at all times.

I highly recommend GG Host.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

GGhost are the best!

Robby D here, GGhost have an outstanding team always ready to help at the drop of a hat. They are the best gaming server hosts.
Shout out to pickle rick, Nik, The goat, Thekraken and Zwi7ter to name a few of the top of my head.
Good people, good servers and good service. You pay a tiny bit more but it’s worth the difference, I ditched ping perfect for these guys after 10 years hosting with them, I’m glad I did! And so will you!

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Like I’ve always stated in the past

Like I’ve always stated in the past, you guys are the best I’ve ever come across. You’re always there when we need help. There’s other host that it takes days or hours if they even answer you at all I’m very happy with the experience. It’s a 10 out of 10 for me and I heard other people that I watched on YouTube that use your hosting service. Always talk highly of you guys.

February 12, 2026
Rated 5 out of 5 stars

Highly recommend GGHost as your server host in SA

I highly recommend GGHost to host your server, they are swift, transparent and professional.
I also had continuous Ddos attacks on my servers, GGHost immediately picked it up and secured my server.
Me and my community are enjoying a stable and lag free Rust server with them.
From experience i can say that in SA they are top class as a Host.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

I'm coming from a hosting company that…

I'm coming from a hosting company that advertised 24/7 support, which may be true, but I was lucky to get responses within hours. The longest I had to wait was about 28 hours. I'm talking about normal hours, nothing in the middle of the night or different time zones. Also the server had lots of problems which were blamed on my internet connection, which is not true.

With GG host I have had 2 tickets and several Discord queries and all of them had reactions within a minute and was resolved very quickly and efficiently. The 2 tickets were both due to me creating errors in the file system due to inexperience on my side.

The hardware seems exactly as advertised, as I have zero of the issues that I experienced on my previous hosted server.

The staff are very friendly as well.
I really, really rate GG Host very high at this stage.

Thank you for restoring my trust in a hosting company.

January 26, 2026
Rated 5 out of 5 stars

GGHost didn’t just help me

GGHost didn’t just help me — they pulled up like a whole SWAT team of support legends. Every question I had? Handled. Every issue? Vaporized. These people don’t just provide hosting; they provide peace of mind, emotional stability, and the spiritual reassurance that everything is gonna run smooth.

Their response time is so fast I’m convinced they’ve got someone sitting there with a keyboard strapped to their soul. They walked me through everything step‑by‑step, no attitude, no confusion — just pure, elite‑tier assistance.

If you want a host that actually cares, actually helps, and actually shows up when you need them, GGHost is the move.
Five stars, easy. If I could give six, I would

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I've been using GGHost for my SCUM…

I've been using GGHost for my SCUM servers for years, and after trying almost every host, I can 100% say they're the best. Perhaps because of the included bot, the price is a bit higher than others, and it would be nice to have a better price by being able to exclude the bot service for those who don't need it. As for performance, I've never had any issues with LAG or DDOS attacks, and last but not least, the excellent support has always resolved issues, responding to tickets after just a few minutes of waiting.

February 5, 2026
Unprompted review

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