The Great Game + Puzmat Reviews 463

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

We thoroughly enjoy all puzmats and believe we have completed them all but that doesn’t stop us doing them again and sharing them with friends and family as gifts. They entertain all ages from our fiv... See more

Rated 5 out of 5 stars

We played The Great Game with approximately 30 people split in 5 teams. People loved it ! It was a great way to enable the non-Londoners among us (an overwhelming majority) to discover the city. Quest... See more

Rated 5 out of 5 stars

We had a team day out around St Albans using their interactive treasure hunt. It was great, everyone had a really good time solving the clues, the highlight was the photo challenges. We all had lots o... See more

Rated 5 out of 5 stars

Bryn organised a 'treasure hunt' style experience for us in Bristol for my birthday. We did it in two teams of 4 with pub meet ups along the way. Half way through the afternoon it started pouring with... See more

Company details

  1. Toy and Game Manufacturer
  2. Corporate Entertainment Service
  3. Event Planner
  4. Game Store
  5. Hobby Store
  6. Party Planner

About The Great Game + Puzmat

Written by the company

Looking for a unique and effective teambuilding activity? Our GPS-powered mobile phone treasure hunts and scavenger hunts deliver interactive fun, boost collaboration, and create lasting memories. Try our exciting treasure hunts exploring amazing places & learning their stories, can you find the treasure? It's a great pub! Or give Puzmat a go! Puzmat is a unique exciting puzzle mat game for all the family! We are sure you haven't played anything like it and guarantee you will enjoy it! It's like an Escape Room on a mat!


BUY YOUR TREASURE HUNT


BUY YOUR PUZMATTM

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

463 reviews

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Replied to 33% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

We had lots of fun!

We had lots of fun! The clues were so clever and varied and just the right difficulty to keep us hooked. Good to have a team with different skills.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Fun and successful team building day

We all had a very enjoyable team building afternoon doing the app based treasure hunt in Leeds. It was great fun and also a good opportunity for people to get to know different parts of the city.

Bryn was super helpful and responded quickly to all of the queries and questions we had in the run up to the day. We would highly recommend!

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Stag Activity

Bryn was excellent and really helpful and supportive. He made a bespoke GPS hunt combining clues with plenty of drinks stops helping our 3 teams of 4 players discover previously unvisited parts of the city.

The clues stimulated conversation and made a great team building activity. I would strongly recommend and will be booking again next time I have a large group to organise.

July 20, 2024
Unprompted review
Rated 4 out of 5 stars

Did this in Birmingham, pretty fun!

Did this in Birmingham, had a fun experience! The questions were clever and used landmarks and parts or the environment, some were quite tricky. Only negatives: a couple of the markers on the map were either inaccessible due to construction works (of course this was out of the organisers control), locations with poor signal caused the GPS tracker to 'bounce' all over the screen and not registering that we were at the location, or inside of a shop in the shopping centre/mall. I would recommend using more interesting points of interest around the city, but overall a very fun and competitive experience for sure!

July 20, 2024
Unprompted review
Rated 3 out of 5 stars

Concept is great, lacking a backup route map

Concept is great, and started off working out the clues and makes you really take in your surroundings.

We got stuck on question 9 / 10 and it meant we really had no idea which way to go because the paths were not clear. We checked our answer were correct but it didn’t make sense according to what we could see in front of us. We actually got lost but luckily had signal to use Google maps and we re directed ourselves back to the start point to end our walk.
It’s a shame the pack doesn’t have a map included with the route, so if in any doubt of your location you can check you’re on the correct path and continue your route.

Shame we were not able to complete this.

July 19, 2024
The Great Game + Puzmat logo

Reply from The Great Game + Puzmat

Hi Sarah,

Thanks for this feedback!

All our games do have maps in them. I'm a little confused as to why yours didn't. There's a small chance it was a packing error.

Can you send me an email to bryn@ggtreasurehunts.com so I can get to the bottom of this. 😊

Warmest regards

Bryn

Rated 3 out of 5 stars

Was ok let down by poor organisation

Treasure hunt was fun and got to see some nice scenery around Bedfordshire. Did find some of the clues to be poorly written (not sure if deliberate though). The biggest disappointment was that the company hadn’t booked us a table at the end pub as stated they would on Eventbrite websites. It wasn’t until the day in the small print on the sheets we noticed it said we needed to book the pub, stupid as it’s meant to be a secret. Poor comms really especially as I had emailed GG treasure prior telling them our start time so they could book a table. Like others have said the pub told us they had opted out of this experience felt a bit conned at that point. Not sure it was worth the money overall.

June 16, 2024
Unprompted review
The Great Game + Puzmat logo

Reply from The Great Game + Puzmat

Hi Lizzy,

Glad to hear you enjoyed the overall game!

Can you give me an email to Bryn@ggtreasurehunts.com to see what happened and I might be able to make up for what ever happened if I get a bit more feedback from you? Then I can make up for it.

I thought it was mentioned in the Eventbrite description that the pub was one of the UK's smallest and only cellar pubs without a bar and after covid because of losses stopped offering discount. But I will review this and make it clearer.

Warmest regards

Bryn

Rated 5 out of 5 stars

We played this as a family of four

We played this as a family of four, two adults, eleven year old and a fourteen year old. There was something for everyone to join in with. We had a lot of fun some parts were challenging but that was ok. We ended up doing it over two days but were so excited to get back into it. Would definitely recommend and will buy another one for Christmas to share with the rest of the family to do together.

June 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great day out

After being letdown by another company I needed a last minute plan for a day out with a friend. I found this the day before and had the pack emailed to me straight away. We had a great day and are already planning another adventure. Thank you!

June 15, 2024
Unprompted review
Rated 4 out of 5 stars

The format of the puzzle was fantastic…

The format of the puzzle was fantastic and we enjoyed the walk through lesser travelled parts of St Albans.
However as we approached the end of the route there were some key features that were no longer in place on the route. This meant that we struggled to with the last couple of clues and had to rely on the answer sheet.

May 12, 2024
Rated 4 out of 5 stars

Enjoyable but Disappointed that we…

Enjoyable but Disappointed that we couldn’t complete the car in the final challenge of Puzmat tiger.

February 21, 2024
The Great Game + Puzmat logo

Reply from The Great Game + Puzmat

Hi there, Send me an email to bryn@ggtreasurehunts.com with some feedback and I'll see if we can improve things in the future! :)

Rated 5 out of 5 stars

Awesome Job

Awesome Job

The puzzle was amazingly detailed but yet “mostly” straightforward - a few sticky moments but we got it sorted in the end

Loved it !!
Please make some more !!!

February 12, 2024
Unprompted review
Rated 2 out of 5 stars

The mat had an error so it was impossible to complete the challenge.

The mat had an error so it was impossible to complete the challenge. After rechecking our solution using the checker, we had to reverse engineer which star we should have cut to.

February 3, 2024
Unprompted review
The Great Game + Puzmat logo

Reply from The Great Game + Puzmat

Hi Graham, we've had hundreds of people play and complete each of our games, I haven't heard anything about any of our versions going out with this problem, if you could email me with a bit more feedback to bryn@ggtreasurehunts.com I will take a look into it personally. Appreciate your help with this.

Warmest regards

Bryn and the team :)

Rated 4 out of 5 stars

Turned out to be extremely helpful - Brilliant Game!

Really enjoyed completing the first Puzmat. Unfortunately the website for the winning code didn't work and the button just didn't do anything. Tried contacting via Facebook messenger but haven't had a reply. A little disappointing as we were excited to see it to the end.
Edit: I managed to email Bryn and he was extremely helpful in keeping me updated with the prize button issues and contacted me once the issue was fixed.
We enjoyed the game and as they were so helpful in fixing the issues we have purchased the next Pu2mat.

Excited to get started! and hope they make more than the 4!

January 12, 2024
Rated 5 out of 5 stars

Great idea

Great way for a group to pass an hour, how the game was put together was even more fascinating than the puzzles themselves which were mostly quite straightforward.

December 11, 2023

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