The Great Game + Puzmat Reviews 463

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We thoroughly enjoy all puzmats and believe we have completed them all but that doesn’t stop us doing them again and sharing them with friends and family as gifts. They entertain all ages from our fiv... See more

Rated 5 out of 5 stars

We played The Great Game with approximately 30 people split in 5 teams. People loved it ! It was a great way to enable the non-Londoners among us (an overwhelming majority) to discover the city. Quest... See more

Rated 5 out of 5 stars

We had a team day out around St Albans using their interactive treasure hunt. It was great, everyone had a really good time solving the clues, the highlight was the photo challenges. We all had lots o... See more

Rated 5 out of 5 stars

Bryn organised a 'treasure hunt' style experience for us in Bristol for my birthday. We did it in two teams of 4 with pub meet ups along the way. Half way through the afternoon it started pouring with... See more

Company details

  1. Toy and Game Manufacturer
  2. Corporate Entertainment Service
  3. Event Planner
  4. Game Store
  5. Hobby Store
  6. Party Planner

About The Great Game + Puzmat

Written by the company

Looking for a unique and effective teambuilding activity? Our GPS-powered mobile phone treasure hunts and scavenger hunts deliver interactive fun, boost collaboration, and create lasting memories. Try our exciting treasure hunts exploring amazing places & learning their stories, can you find the treasure? It's a great pub! Or give Puzmat a go! Puzmat is a unique exciting puzzle mat game for all the family! We are sure you haven't played anything like it and guarantee you will enjoy it! It's like an Escape Room on a mat!


BUY YOUR TREASURE HUNT


BUY YOUR PUZMATTM

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

463 reviews

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Replied to 33% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Disappointed

I purchased a treasure hunt to add a bit of fun for a trip to London with my teenage daughter. We have tried other companies before but we found this hunt really frustrating. The start was OK, but once we got into the small back streets the clues and instructions became very vague eg turn left at the next crossroads was actually the 5th crossroad. We tried to get to the end but unfortunately we decided it was just starting to annoy us both , so we gave up. I don't think at this point in time that I would purchase another

May 13, 2023
Unprompted review
The Great Game + Puzmat logo

Reply from The Great Game + Puzmat

Hi Martin,

Thanks for your honest review. 👍

What hunt was it you did? Was it the West End Hunt?

If you give me an email on bryn@ggtreasurehunts.com I can take a look at it and fix some of those questions that you might have found frustrating.

I'll also send you out one of Puzmats on us as a thank you for your feedback.

Just give me an email and let me know where to send it. :)

Warmest regards

Bryn

Warmest regards

Bryn

Rated 5 out of 5 stars

Best Date Ever!

This was the best date we have had so far! The clues were smart and we got stuck twice, once because of a fairground that had popped up - it was easy to continue. The whole day was well thought out and the 20% discount at the end was very needed because of the amount of walking! We have already started looking at doing other cities together. Honestly the best day!
The customer service was also fantastic - quick and friendly responses to emails. Absolutely brilliant.

March 27, 2023
Rated 5 out of 5 stars

Question answered

Asked a question about which puzmat to go for as had previous bought one but couldnt remember which one. There reply was speedy with the answer as they had got my former order. Thank you hope our new puzmat will as much fun as the last one

April 22, 2023
Rated 5 out of 5 stars

Puzzle mat 👍🏻

Thoroughly enjoy this puzzle mat. Will be buying for lots of friends and family. Just the right level, not too easy or too hard. Good fun, different and good for team building.

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

Puzmat

Puzmat was an amazing family experience of puzzles. Played with 6 adults and had found the questions challenging but not impossible. Would definitely buy another one. Totally recommend.

April 10, 2023
Unprompted review
Rated 2 out of 5 stars

Bought for a family experience (9 of…

Bought for a family experience (9 of us!) but very quickly all but 2 of us gave up.
Instructions not super clear, would have been nice to know what to look for to start each map. Had to look for hints multiple times.
Managed to finish the game but it was frustrating to say the least.
Would not recommend unfortunately.

April 6, 2023
Unprompted review
The Great Game + Puzmat logo

Reply from The Great Game + Puzmat

Hi Melissa,

Thank you for your feedback! 🙂

We have a detailed pdf for instructions on how to get started and a instructions video explaining how the game works on our hints and tips page. I've made sure to sign post these clearly so others can use them.

If you give me an email on bryn@ggtreasurehunts.com I will send you a free Pu2mat 2 to see if we can win you back as a valued customer 😊

I hope to hear from you!

Warmest regards

Bryn

Rated 4 out of 5 stars

Fun to do as a family

Fun to do as a family. Enjoyed the variations in the puzzles. 2 teens and 2 adults spent 2 evenings completing it. We’d do another one.

March 25, 2023
Unprompted review
Rated 2 out of 5 stars

Not recommended

Let me say that we were so hopeful to have fun trying a new game. From the start, the instructions weren’t clear and some of the grammar not correct, which made for a slightly more confusing time. While some of the individual puzzles were fun, I never thought a game could leave me feeling like I’d just put a piece of furniture together with my husband and daughter (if you’ve never done this before… don’t.). Key takeaways: at one point we had to take a break to talk about our feelings; we made it through the whole mat and were severely disappointed by the unnecessary “treasure”; we ended with a family hug and some much needed alone time to decompress. Save your money and instead get a game like The Initiative.

March 18, 2023
Unprompted review
The Great Game + Puzmat logo

Reply from The Great Game + Puzmat

Hi Kim,

Thanks for your honest review. 😊

Just to say we have an extensive instructions video and pdf intructions on our hints and tips page that explains how to get started.

We have also updated the treasure to include more and be more fun!

If you give me an email - bryn@ggtreasurehunts.com I'll send you over Pu2mat for free to try to see if we can win you back as a valued customer. 😊

Thank you

Bryn

Rated 5 out of 5 stars

Great fun!

We had a great time going around Bath doing the treasure hunt. The clues were fun to work out and we saw a lot of interesting things whilst going around. It was good using a map and compass rather than an app on a mobile phone. The only slight downside was the map. The writing was very small and quite hard to read, especially when you don’t have the best eye sight! However, it not affect the whole experience and would highly recommend trying it!

February 14, 2023
Rated 4 out of 5 stars

Such good fun

Such good fun. A bunch of adults all giving it a good attempt with a few answers. We found the pink(last) section just a tad confusing but we got there in the end. Only thing we all agreed was great was the ending once we got the password. We maybe wanted a little fanfare on the page. Maybe a picture of the treasure we found or some scroll of knowledge with random words of wisdom 🤷🏼‍♀️😅 it definitely filled the time and gave a group of adults alot of entertainment 🙌🏼

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Super evenings entertainment

Bought this game with limited knowledge of the product, will definitely be buying another one having done the first. Really clever game play, good fun in a group and challenging enough to keep you interested.

February 4, 2023
Unprompted review
Rated 5 out of 5 stars

Very fast shipping

Very fast shipping. That’s first. Second - just started playing and I can tell I’m going to love it. Puzmat2 is in my future. Thank you everyone!

January 25, 2023
Unprompted review
Rated 5 out of 5 stars

Good fun

Good fun. This septuagenarian couple tackled the puzmat one section each day (to stop ourselves doing it all in one go!) The difficulty level meant it was challenging but one or other of us spotted the next step without ever getting totally stuck (so we never became frustrated with it) Will probably treat ourselves to the other two puzmats in due course.

January 22, 2023
Unprompted review

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