While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.9

Average

TrustScore 3 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I dealt with these over ebay

I dealt with these over ebay. I ordered some glasses which were green crystal.When they turned up they looked black. I emailed ggv and they telephoned very promptly. they talked me through how to check the model number. it was correct and my fault. if you hold them up to the light they become transparent. the chap i spoke to was friendly and polite. their prices are pretty reasonable. no complaints from me.

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

GGV EYEWEAR operates as a fraudulent…

GGV EYEWEAR operates as a fraudulent website. Despite paying £120.00 for ADIDAS by ITALIA INDEPENDENT Sunglasses Shades on May 31, 2024, I never received the item after waiting for a month. Multiple attempts to contact them via email regarding the status of my order went unanswered. I strongly advise anyone considering purchases from GGV EYEWEAR to refrain from doing so, as they fail to respond once payment is made. I hope this message prevents others from falling victim to this scam, as I unfortunately did, losing £120 on an item that never arrived!

May 31, 2024
Unprompted review
Rated 1 out of 5 stars

No customer support

No customer support, no answering on e-mail. Don’t expect to return glasses that don't suit you. The service is zero.

March 16, 2024
Unprompted review
Rated 5 out of 5 stars

Very good Service from GGV Eyewear

I was searching for a specific Ted Baker frame. Model Vance. I own this frame, but it is broken. So i want to replace it.

The frame appeared out of production and very hard to find. I found it on the website of GGV Eyewear. But I could not find any shopping reviews. So I did not know what to expect.

Because I really wanted a new frame, I decided to order it. It was also a very good price.

Unfortunately the package was damaged when the frame arrived. When i opened the box, the Ted Baker case turned out to be cracked too. The frame itself was not broken, but rather bent. Although the frame possibly only requires re-alignment GGV Eyewear was willing to send me a new frame.

But I was unlucky because it was the last frame of this particular model. So GGV Eyewear could not send me a replacement. Therefore they refunded the frame to me.

What a service!

Thank you GGV Eyewear!

August 6, 2022
Unprompted review
Show reviews in all languages. (5 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look