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Rated 1 out of 5 stars

Emailed support regarding a faulty battery over a week ago. Never received follow up correspondence. Owned the device a little over one month and the port to charge the battery essentially fell int... See more

Rated 1 out of 5 stars

1- the ghost mv1 has a cool look. However, the finish can scratch very easily as compared to Storz and Bickel's Mighty or Crafty. 2- the fast charger was not included. no one should have to... See more

Rated 1 out of 5 stars

I GOT SCAMMED. DO NOT BUY OFF THEIR WEBSITE! I paid for discreet shipping only to have the random shipping service they chose to hold it hostage in Denver unless I pay $340 to receive it. contact JAME... See more

Rated 2 out of 5 stars

After a few weeks and a learning curve the size of Mt Everest I can say one thing....no. Sorry it's big heavy everything smoked through it either taste like lighter fluid or hay seriously. When u want... See more

Company replied

Company details

  1. Electronics Store

Information provided by various external sources

GHOST Vapes brings you a revolution in portable vaporizers. The MV1 is the first true-convection heating vape that you can take anywhere.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

401 reviews

5-star
4-star
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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

After a few weeks and a learning curve…

After a few weeks and a learning curve the size of Mt Everest I can say one thing....no. Sorry it's big heavy everything smoked through it either taste like lighter fluid or hay seriously. When u want to use your medicine you want it as easy as possible this just adds unnecessary complications to an easy laid back experience. Stick with the instant pens and other instant heat type vapes this ons is just to much work for the money.

March 13, 2020
Unprompted review
GHOST Vapes logo

Reply from GHOST Vapes

Hello John,

Thank you for your feedback regarding the MV1. We have received your initial ticket asking for troubleshooting help and we provided with tips that have assisted customers in the past. We will reach out to you again today and we will change your mind about the MV1. We look forward to hearing from you!

Sincerely,

The GHOST Team

Rated 4 out of 5 stars

Good device

Good device cleaning concept, but inconvenient service experience: it is difficult to find an additional battery, and why can't I buy a device with a charger from the box?

I would be grateful for the opportunity to buy a kit with a full set of spare parts and accessories.

March 11, 2020
Unprompted review
Rated 3 out of 5 stars

Eeeewww what's that taste?

Okay so it's been 4 days I have followed all of Ghost Vapes "BEST" practices that they drill home as the bible to using the MV1 properly.
I have attempted fresh flower old flower, wax, butter, shatter, brain, cotton candy everything the POT Scientist have been able to invent. I have done these on various heat settings, every possible setting and set up possible, my opinion?
It's not worth the $175-$250 investment. They dont make a big deal of it but you best buy the additional Quick Charger $59.95 or be prepared to watch the MV1 charge 12-20 hrs between first use and each addition use. Without a full charge this model just doesnt want to get the job done.
Taste? It turns beautiful sticky golden honey into what taste like chemically injected chemical waste. I cant decide if it's the crucibles or the rubber used in the manufacturing of the device but its impossible to explain.
Vape? I hope you have great lungs! You will need to start out taking over 20 sec draws to start with and follow them by up to 15sec draws to get small vapor returns. After 8 or 9 draws an inspection of the flower in the crucible shows minor spotty, very inconsistent charring showing little to no ignition of the product.
If I set the temp to its highest which is for concentrates can get small returns of Vape with products like shatter and crumble but still with flower just not getting the product hot enough..

I give it 3 stars because it's a nice design, it does do the trick on products that you only require small amounts for desired effects. As for flavor and dry herb, vaping with this device isnt something I could recommend to someone else.

March 8, 2020
Unprompted review
Rated 5 out of 5 stars

Really enjoying this product

Really enjoying this device. The battery takes a while to charge, but it lasts a decent amount too. Charge time is worth the wait for the device, imo.

The app could use some work. I don't think the battery always reads accurate, and the app only shows 25% increments on battery life. However the app is not why I bought this and played no role in my decision making process.

March 8, 2020
Unprompted review
Rated 3 out of 5 stars

Average taste

Average taste, above average vapor volume, very fast heat up and rate of consumption but painfully slow recharge. Verdict: Average

March 6, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

The folks at Ghost Vapes give exceptional customer service. They responded to my issue right away and provided helpful tips to get the most out of my vape battery and vaping experience. Kudos to Virgil for making me a very satisfied customer.

March 6, 2020
Unprompted review
Rated 4 out of 5 stars

Love it!

Love it! I use the Ghost 5 to 6 times a day, mostly with cbd. Is it perfect... no, it's not. It has a few hiccups every now and then, but what device doesn't. The glitches can be easily resolved by poping the battery out for a second and pushing it back in. I've had a volcano for many years, it's a work horse for sure, but it's not portable. This is a great device and after two weeks of use, it's my go to device. I think most bad reviews come from people not understanding the 2 button system. Trust me after a couple times using it, you'll be very comfortable. I have no regrets. I wasn't going to get the quick charger, but decided to along with 2 storage cases that hold 5 crucibles each. My biggest disappointment was finding a plastic tube instead of glass as advertised.

March 6, 2020
Unprompted review
Rated 1 out of 5 stars

Disappointed

Honestly disappointed by the overall use of this product. After only one use, it just doesn't give me the clouds or effect that was shown in many of the review I watched. I recently moved to the ghost from Pax3, and was hoping for a better experience overall.

Cloud production was minimal and the burn/taste was awful.

It seems like the battery never charges, after using different power adapters and letting the device charge for over 24 hours, the device still wasn't fully charged. The charge lights have never filled up, they are always stuck at low battery or one full green bar showing low battery.

Maybe my device is defective, either way I used the device, and I read the return policy.

Just wish I didn't have a $300 paperweight sitting on my desk now.

March 4, 2020
Unprompted review
GHOST Vapes logo

Reply from GHOST Vapes

Hello James,

We are sorry to hear about your recent experience with the MV1. Unfortunately, we have never received any correspondence from you to our Customer Service Department regarding the issues that you are having with your unit. Our Customer Service Department is the first line of defense for any issues with your unit. We have recently updated our FAQs to a new Knowledge-Based FAQ to assist customers with any questions or concerns that you may have with the MV1.

https://ghostvapes.freshdesk.com/support/home/

We will send you an email today and we will get these issues resolved for as quickly as possible. We look forward to speaking with you.

Sincerely,

The GHOST Team

Rated 4 out of 5 stars

Amazing quality, way too complicated

The vape quality and potency coming out of the MV1 is amazing. The mightly looks like a toy in comparison. The customer support is also amazing and was super helpful.

That being said, the device is way to complicated for my taste. I'm still using it over anything else due to the amazing vape, but I'm constantly cursing.

March 1, 2020
Unprompted review
Rated 5 out of 5 stars

I love my Ghost MV1💯💯💯

I love my Ghost MV1.. the fast charger and extra crucibles are a must-have.. failure to purchase these extra accessories will hinder your experience by a huge margin
Enjoy and God Bless

February 29, 2020
Unprompted review
Rated 2 out of 5 stars

Disappointed

Bought dry herb vape device for $200, Way over priced for what you get. I am not impressed with it at all. In the past couple of days it has been firing with the long buzz without even touching the vape button. It also started doing the long buzz when switching the temps on the app. Less than 2 weeks old and already starting to mess up.

February 26, 2020
Unprompted review
GHOST Vapes logo

Reply from GHOST Vapes

Hello Steve,

We are so sorry to hear about your experience with your MV1. We see that you contacted our Customer Service Team in the past, however, we did not receive any messages to assist with troubleshooting. We will reach out to you about the current issues that you are having with your unit We look forward to hearing from you!

Sincerely,

The GHOST Team

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