While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Emailed support regarding a faulty battery over a week ago. Never received follow up correspondence. Owned the device a little over one month and the port to charge the battery essentially fell int... See more

Rated 1 out of 5 stars

1- the ghost mv1 has a cool look. However, the finish can scratch very easily as compared to Storz and Bickel's Mighty or Crafty. 2- the fast charger was not included. no one should have to... See more

Rated 1 out of 5 stars

I GOT SCAMMED. DO NOT BUY OFF THEIR WEBSITE! I paid for discreet shipping only to have the random shipping service they chose to hold it hostage in Denver unless I pay $340 to receive it. contact JAME... See more

Rated 2 out of 5 stars

After a few weeks and a learning curve the size of Mt Everest I can say one thing....no. Sorry it's big heavy everything smoked through it either taste like lighter fluid or hay seriously. When u want... See more

Company replied

Company details

  1. Electronics Store

Information provided by various external sources

GHOST Vapes brings you a revolution in portable vaporizers. The MV1 is the first true-convection heating vape that you can take anywhere.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

401 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love it!

Love this vape! Purchased my second unit pretty recently (stealth black edition). This thing is a beast! My first unit was one of the very earliest models. I was already extremely satisfied with how it performed, didn't think there was anywhere left to go. Saw the black Friday deal and figured I'd finally snag a new one. Totally blown away by the updates. Rips hard consistently, very pleased.

December 23, 2019
Unprompted review
Rated 3 out of 5 stars

Solid product but needs improvements

Solid product. Works well but definitely could use some improvements. The mouth piece loosely sits in the vaporizer making it feel cheap. The dry herb containers are way to small and the air flow is only great if you really pull on it. Wouldn't recommend to a medical user the fuss and size of the dry herb containers ruins the whole experience.

December 23, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic

I generally don't write reviews. (But)
I started with Ghost from pre available time. There has been a few bugs worked out sence then. Ghost has always weather with a pic or a video responded perfectly. And on top of it all has even sent me a loner to use wile we worked on the issue. So I would not go without. Beet that. As for the MV1 I now own 2 and have a loner I will offer to buy if thay make me offer on it instead of shipping it back. Love my MV1'S they may take a moment to learn how to use but work so well that even with a smaller boul size at times I have to put it down and get back to it latter this also saves me product. Although I feel to get the full spectrum form your weed its best to do it all at once as I start on low and bring the temp up as I go, smooth cool and taste great FANTASTIC all the way around. (JUST BUY IT) LOL

December 23, 2019
Unprompted review
Rated 3 out of 5 stars

NO TELEPHONE SUPPORT

I like the vaporizer despite very confusing belabored instructions. Most frustrating of all is TOTAL LACK OF TELEPHONE SUPPORT. have to wait 24 hours or more for replies to questions one wants immediately.

December 23, 2019
Unprompted review
Rated 5 out of 5 stars

Great Vape!!!!! 👍

To start, I own a S&B Volcano. The flavor is consistent. The crucible burns evenly. I can get good draws. It is very well-built, feels great in the hand. I would highly recommend this!!!

December 22, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent vapor quality when all…

Excellent vapor quality when all variables are in line ie. Flower course grind, bottom of heatsink is clean of oil/debris, heat-sink is air tight, battery is near full charge. Regular maintenace of this unit is required for consistent quality vapor. Small loose bowls for flower, half a lentil size for concentrates. Anymore and it gets messy. Note that it really starts to rip once its heated up and have already gone through one crucible. I found the crucible dispenser to be a must for quick sessions for the more seasoned smokers. Also having the extra crucibles around for their lids is good too. Things tend to get sticky so a quick swap will keep the session going. I plan to get a second battery as I can go through 75% of a battery within the hour. The app should have the ability to lower haptic feedback intensity or adjust how much light the leds emit to possibly preserve/extend battery life..? Overall it gets the job done very well and its pretty discreet. Perfect replacement for a dab rig as it handled concentrates better then I imagined. There are separate processes for flower bud and concentrates, so be sure to read through instructions. This is my second Ghost MV1 as I got rid of the last one hoping they would work through some of the kinks, which they did. If they develop a new model I hope they honor a trade-in option for the new model. Although, I can't imagine how to improve on this one.

December 21, 2019
Unprompted review
Rated 5 out of 5 stars

Most awesome

I love this vaporizer. I highly recommend a second battery and the speed charger to avoid ever having to wait for a charge. Great flavor and very effective. Customer service is awesome!!

December 21, 2019
Unprompted review
Rated 5 out of 5 stars

Frequent buyer

I have much enjoyed using my Ghost Vape for more than a year. I feel it is the best product for flower vaping that I have tried. I have been so pleased with mine, that I have purchased three others as gifts. The instruction videos are clear and helpful. Customer service is as excellent as the product itself! If I could rate Ghost Vapes with even more stars, I would!!

December 20, 2019
Unprompted review
Rated 5 out of 5 stars

Ghost MV1

Great vaporizer and customer service! I bought one for myself more than a year ago and absolutely loved it, so I just bought one for my dad as a gift. Definitely recommend Ghost Vapes to anyone!

December 20, 2019
Unprompted review
Rated 5 out of 5 stars

I’ve been a customer since the beginning: John Gale

I’ve been a customer since the beginning. When I had any issues with my unit, they would immediately correct the problem. And I would have a new working unit within days. Any of my friends that try my ghost mv1 agree that it’s the best tasting best hitting heat on demand vape on the market.
I even bought one as a gift for someone for a special customer appreciation thanks giving sale they just had. Just to find out the Black Friday sale was a better deal. After I complained just like everything else, they corrected the problem and gave me the better deal.
The company as a whole is is a class act!!!!
Bottom line. You will not regret going with the Ghost!

December 19, 2019
Unprompted review
Rated 5 out of 5 stars

Ghost Vapes = Amazing

Ghost Vapes is amazing! The product is phenomenal, and the customer support is so great it’s surprising! Don’t hesitate - get this vape!

December 19, 2019
Unprompted review
Rated 1 out of 5 stars

HIDDEN CUSTOM FEES

The company doesn't tell you about the hidden custom fees.. DHL Shipping is absolute BS and I will never use their shipping company again... had to pay an extra $53 in fees... the vape itself is amazing 10/10, hits like a truck ! But I would definitely recommend buying from somewhere other than Ghostvapes.com

December 18, 2019
Unprompted review
GHOST Vapes logo

Reply from GHOST Vapes

Hello Raymond,

I am the Customer Service Manager here at GHOST Vapes. I would like to advise during the checkout when you enter your shipping address you receive the following message :

Goods are shipped from the US. Local sales tax has not been applied to your order. You may be required to pay for import duty when your order arrives at your local customs.

This message is provided before you enter your payment information. I will send you a separate email with the screenshot from our checkout. I am sorry that this information was not seen before you completed your order. We appreciate the love regarding the MV1 itself, thank you.

Sincerely.

The GHOST Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look