Greener Home Project Reviews 153

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amin and team Super work, totally professional, explained how to use equipment, very satisfied, would recommend Amin and team, Tina and Mick.

Rated 5 out of 5 stars

Great lads providing a great service, they worked very hard to ensure work was completed to a high standard and within the time scale given. Going over and above to remove a huge wasps nest that had... See more

Rated 5 out of 5 stars

Had ste and dave come today to finish off our plastering! Did a brilliant job very friendly and just all over lovely blokes efficient and clean...would recommend highly 😀 Previously we had steve jo... See more

Company replied

Rated 5 out of 5 stars

I can't thank all the team at Greener Homes Project enough. Over the course of a couple of short weeks I've had walls insulation, loft insulation and a new boiler with all new TRV sensor valves on rad... See more

Company details

  1. Heating Contractor
  2. Boiler and Heating Service

Written by the company

2024 ECO 4 & GBIS Grant Provider. FTCH (First Time Central Heating) Grants are available to homes where no boiler or radiators are already present. We also specialise in insulation measures boiler replacement, solar panels and air source heat pump grants. We take care of everything, from application through to install and aftercare. We have teams of specialists installers who will hold your hand through every step of the installation process as well as our specialists funding application teams who will do all the leg work for you to find the right funding to achieve the energy savings you want in your property!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

153 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Back boiler replacement

Back boiler replaced, extractor fans, trickle vents and loft insulation all completed within a week once grant approved :) All contractors dealt with have been polite and friendly. Happy with the quality of the work carried out. Thank you

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish. The team worked so hard and we cannot praise them enough. They were all so well mannered, polite, efficient and tidy. A fantastic job done and a very happy, warm family!

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

ECO4 grant replacing 1984 boiler added bonus of eco works

ECO4 grant made it possible to replace 1984 boiler and removing the immersion copper tank. Added benefit of cavity wall , windows vents, loft insulation and extractor fans.
Without your support & reassurance that the scheme is genuine, I would probably still have the old 80’s immersion system costing more in energy.
5 ⭐️ Brilliant service! Hard working and caring team.
Thank you to your brilliant team who also obviously cover many miles staying away from their families.

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

HAPPY CUSTOMER!

Brilliant from start to finish!

Chris and the team have done an outstanding job, fitting a new central heating system, insulating the loft along with trickle vents and two extractor fans

The team turned up on time, they where all well mannered polite and installed within one day!

Really pleased, I would recommend to my family and friends

September 6, 2022
Unprompted review
Rated 1 out of 5 stars

Grandparents waiting 4+ months for heaters!

I am writing this review on behalf of my grandparents who initially had quite a positive experience. They had the cavity wall installation replaced and trickle vents installed on the windows quickly and efficiently, with waste disposed of to a good standard. The initial email confirming this was on April 20th.

After this, my grandparents heaters were decommissioned and listed as non-compliant. Following this, they were informed they would be replaced with HHR Electric storage heaters. Today is September 2nd 2022 and there are still no heaters in their home, furthermore there has been a total lack of communication from GHP about what is going on and why they are heading into the colder months of the year without any source of heat. Attempts to contact their admin department or Chris, the Ops Manager, have been totally fruitless. As both my grandparents are vulnerable and my grandmother is registered disabled, you would have hoped that there would be some sense of urgency!

It could be there is a perfectly legitimate reason for the delay, but such is the level of obstinate stonewalling from GHP, I have no idea what this reason could be.

September 2, 2022
Unprompted review
Greener Home Project logo

Reply from Greener Home Project

Hi,

Can I start by offering apologies on lack of communication on this matter. ECO4 was scheduled to begin on April 1st 2022. As this was not approved on time they issued an interim scheme for 3 months with limited funding and works that could be carried out in this period. From the updates we were given ECO4 should of started as early as July what would then enable us to carry out full range of works including Electric Storage Heater installs. To date ECO4 has still yet to be signed off and there is very little funding available currently. We have been running on a skeleton staff over this period while waiting on ECO4 to officially start. This is possibly the reason why some messaging is not being picked up. There is a mailing list we have that has been keeping customers informed of the situation and any changes as we get them. If you please message privately with contact details we will make sure you are added so you are kept fully up to date on progress of ECO4 starting. We have latest estimates that this will be October meaning a 7 Month delay in total.

We understand and share the frustrations the delay in ECO4 is causing as it effects us along with people in need like your Grandparents.

Once we have your details we can arrange a call to go over the the situation and options for going forward.

We take all feedback serious and will act to resolve this matter with you.

Customer Care Team
GHPUK

Rated 2 out of 5 stars

Hard workers but messy and damage 3 windows

Hard workers but messy and damage 3 windows and inner blind track. when tiring to fit trickle vents and left holes in frames also left screws protruding as they hit the metal reinforcing.
And the best of all , one fitted to top rail CORRECT, two fitted to transom rail, NOT CORRECT, how many windows have trickle vents in middle of window
This was when removal and replacement of cavity wall insulation,
I did mention to Chris the incredible B*** S****** man and from then on no contact only bull, they where suppose to fit my C Heating but just muck me around.
Also when removing some pipe work there was still old stuff in wall and no bricks where remove at the back of house for hovering out the old stuff, i was told that it would be inspected 6 weeks later to make sure that all the old insulation was removed, SUPRISE no one turn up .
The best outcome was i got another firm to do my C Heating and they where very clean and in and out in a day, without having to clean up after them.
I see they only got 30 feedback or so, they are doing this 5 days a week all over the country, i can only assume IF YOU CANT SAY ANYTHING GOOD THEN DONT SAY ANYTHING AT ALL.
SLOPPY FIRM AVOIDE, AND I STILL HAVE MY DAMAGE WIDOWS.

June 27, 2022
Unprompted review
Greener Home Project logo

Reply from Greener Home Project

So sorry to hear you have experienced a negative installation with us. We do treat any reviews like this very seriously so we will be in touch to discuss this in more detail.

Currently due to the 3 month delay in scheme changeover from ECO3 to ECO4 our Operations Team is on a temporary freeze but we will escalate this for you as a matter of urgency.

We will be in touch within 24 hours

Thanks again for your feedback
Customer Care Team
GHPUK

Rated 5 out of 5 stars

Fab job completed by GHPUK

Fab job completed by GHPUK, all tradesmen/surveyors/office staff were polite and helpful. They completed my full central heating system and boiler in just one day and took away the storage heaters-not leaving any mess behind them. Communication was amazing, Chris and the team answered all queries I had before, during and after the installation promptly. Hugely recommending this professional company. Thanks again to the team!

March 23, 2022
Unprompted review
Rated 4 out of 5 stars

Government grant eco home improvements.

I had wall and loft insulation. Also an upgrade from storage heating to a new gas central heating system. The work took a while because of Xmas. The team travelled from the North to the Midlands each time. They were professional, respectful and competent. All niggles were corrected. I would recommend this company. The only one thing is that perhaps communication could be better? Thanks to all the team.

January 11, 2022
Unprompted review
Rated 5 out of 5 stars

Cannot fault this at all..Adam was…

Cannot fault this at all..Adam was amazing even helped sort out a slight complication swiftly. All trades people from the surveyor, cavity wall,boiler fitters and electrician were all respectful and polite. Communication was great throughout.

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Good company

I would like to thank all the trades people that came from Ghpuk to do the installation of the cavity wall plus boiler and electrical work. as well. All was polite and did there work every good and all cleaned up after and Adam who put all this together great job Adam that you did a great company

November 24, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you to Chris,Adam and Danny who…

Thank you to Chris,Adam and Danny who were really kind and who arranged everything for me. I had excellent service from ALL who came to my home. The surveyor was very polite and helpful- Josh,Kyle and Carl (who installed the central heating), John the Electrician,and the man who did the loft insulation were All really hard working,Polite,Helpful, and cleaned up after themselves.What a Lovely Team you have-- I really did get First Class Treatment-Thank You All so very much, Pamela

November 22, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you Chris!

I want to say thank you to Chris and his team for really helping me out with the grant. I recently purchased a property and he has gone above and beyond to make sure I have a stable and safe heating system in place. He reached out to me and made sure he could help in anyway possible for that I am grateful to him! Now my wife and kids won't be cold in the winter!!

Thanks again Chris you have been a pleasure :)

October 29, 2021
Unprompted review
Rated 5 out of 5 stars

I want to thank you Chris and the team…

I want to thank you Chris and the team from start to finish,making my home nice and warm,and cosy,the lad where hard working and was always singing along to there music,they where very clean in everything they done.I am one happy lady,All of the team was amazing and would like to thank them for there hard work making my home complete and sooooo warm,Thank you lads you are a credit to your company xx

October 27, 2021
Unprompted review
Rated 5 out of 5 stars

I would like to say a big thank you to…

I would like to say a big thank you to everyone,from ringing and speaking to Danny who was amazing and very helpful to the cadent team that fitted the gas to my house,to the surveyor that came and the lads that fitted the central heating which where very polite and tidy and fitted it in one day and to the gentleman that did the electric work.The service I received was 100% and I would highly recommend this to anyone.

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, guys worked so hard to complete in one day.
John electrician came on Sunday, again what an absolute credit to the company.
Only down side guys really need to work on their singing voices 😉

May 9, 2021
Unprompted review
Rated 5 out of 5 stars

Fabulous

The lads that came to fit the central heating were brillaint.  Steve in particular was brilliant and his pipe work is the cleanest my dad has seen. 

John the spark who came the next day was also fantastic.

Really good set of lads.

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

The lads who came and fitted my central…

The lads who came and fitted my central were amazing from start to finish.They were very polite and professional they kept me informed me all the way were exceptional there workmanship was amazing they cleaned up every bit of mess .They represented there company brilliantly Many thanks for a brilliant job !!!!!!

February 6, 2021
Unprompted review
Rated 5 out of 5 stars

Greener Home massive thanxk

What can i say whats not already been said the process has been faultess the lads were effecient fully house done in 7 hrs cleaned up after themselves i would reccomend GHP to anybody thanks once again brilliant

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing company

Absolutely amazing company the process extremely pain less and the fitting team was absolutely brilliant lots of singing out of tune but just got on with job in hand I only had 2 wall heaters and a gas fire now I've got a nice toastie home would recommend this company to anyone thinking of getting Central heating greener home projects all the way and all for free yes free thanks greener home projects

January 21, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look