Gibbons Removals Reviews 

38
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Cannot praise the team any higher. Rob is a man of his word and he delivers 100% of what he says he will and more! refreshing to get service higher than you think possible

Rated 5 out of 5 stars

These guys made moving a breeze nothing was too much trouble. They cheerfully carted most of our worldly goods up three flights of stairs even taking apart and putting back together. No hesitation hi... See more

Company replied

Rated 5 out of 5 stars

Right from the start, communication was excellent. They came out to see the house to give an honest, accurate quote including boxes and bubble wrap. Everyone was friendly and professional and, honestl... See more

Rated 5 out of 5 stars

From our first enquiry to the completion of our move to the other side of the UK we cannot recommend Rob and his team enough. Stress free, professional and punctual and after a12 hour day they sti... See more

Company replied

Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Piano Moving Service
  4. Storage Facility
  5. Transportation Service

Written by the company

With a decade of experience under our belt, Gibbons Removals has become synonymous with reliability and professionalism, leaving a trail of delighted customers across the UK who can attest to our exceptional service. - Free No Obligation Quote - Top Tier Professional Service - Reliable Team - Fully Insured - Competitive Pricing & No Hidden Fee


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(38)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gibbons removals made my move stress…

Gibbons removals made my move stress free start to finish. Was my first move so didn't have a clue what to except. With a simple inventory list for price and great communication throughout. The whole experience was easy. Great price great service highly recommend

January 10, 2024
Unprompted review
Gibbons Removals logo

Reply from Gibbons Removals

Thanks for the review 👍🏼

Rated 5 out of 5 stars

Wirral to North Devon

I couldn't recommend these guys highly enough! We moved from the Wirral down to North Devon and it was such a smooth transition. Really lovely people with great work ethic and very reasonably priced. Thanks again 👍🏼😊

January 23, 2024
Unprompted review
Gibbons Removals logo

Reply from Gibbons Removals

Glad we could pull off the move smoothly for you. Thanks for the review 👍🏼

Rated 1 out of 5 stars

Unfortunately never got the chance to…

Unfortunately never got the chance to give a positive review. Had appt at 10am to give a quote, by 10.50 no sign of them so I called only to be told they had a van problem !
A quick call to me would have been appreciated.

January 22, 2024
Unprompted review
Gibbons Removals logo

Reply from Gibbons Removals

We apologize for the inconvenience caused during your recent experience with our service.

On the day of your appointment, we unfortunately encountered an unexpected vehicle malfunction en route to a job. It was crucial for us to address this issue promptly to avoid letting down another client. We prioritize ensuring that our vehicles are in top condition to provide reliable service, but unforeseen issues can arise.

We regret that this incident led to a delay in our appointment with you and a lapse in our communication. When you reached out, we had just resolved the vehicle issue and were ready to head to your location immediately to make amends.

Your feedback is extremely important to us, and we are genuinely remorseful for the breakdown in communication that led to your dissatisfaction. We hope for an opportunity to demonstrate the high standard of service we're known for and to restore your confidence in us.

Rated 5 out of 5 stars

ALWAYS A FIRST CLASS SERVICE!

I have used Rob and his team a few times now for furniture removals and I can highly recommend them.

They are very professional, reliable and communications with them are good.

Will be using this company again when the need arises.

January 17, 2024
Unprompted review
Gibbons Removals logo

Reply from Gibbons Removals

Thank you for the positive review!

Rated 5 out of 5 stars

It was fabulous

It was fabulous ! From start to finish - the team did great and were very professional and worked so well - very impressed definitely recommend !!!👍

January 13, 2024
Unprompted review
Gibbons Removals logo

Reply from Gibbons Removals

We appreciate you leaving us the review

Rated 5 out of 5 stars

Highly recommend

Had a very good experience with this removal company. They was very professional a crackin bunch of lads I would highly recommend this company.

January 17, 2024
Unprompted review
Gibbons Removals logo

Reply from Gibbons Removals

Thank you for trusting Gibbons Removals with your move!

Rated 5 out of 5 stars

Howdens Moreton

I have used Gibbons logistics/removals for the last 2 years for all my daily deliveries.A professional and courteous delivery operation who operate nationwide.

January 19, 2024
Unprompted review
Gibbons Removals logo

Reply from Gibbons Removals

We are glad to hear that you've been satisfied with our services over the past two years. It's always our goal to provide professional and courteous delivery operations, and we're glad to have consistently met your expectations. Thank you for the review!

Rated 5 out of 5 stars

10 out of 10 very professional really…

10 out of 10 very professional really good communication.. made it easy and smooth .. it was a hard removal in the snow and the lads did a amazing job ! Will defo use it again ! Thank you !

January 18, 2024
Unprompted review
Gibbons Removals logo

Reply from Gibbons Removals

Glad we were able to complete this move smoothly for you!

Rated 5 out of 5 stars

Brilliant service

Brilliant service , I honestly can't recommend these boys enough . Professional, friendly and hard working bunch.

December 8, 2023
Unprompted review
Gibbons Removals logo

Reply from Gibbons Removals

Thank you for trusting us with your move!

Rated 5 out of 5 stars

North West to North East

From our first enquiry to the completion of our move to the other side of the UK we cannot recommend Rob and his team enough.
Stress free, professional and punctual and after a12 hour day they still had a smile on their faces.
Thank you so much for a great 'moving' experience.
Gill & John

November 24, 2023
Unprompted review
Gibbons Removals logo

Reply from Gibbons Removals

Long distance moving can be strenuous so we are happy that we were able to relieve stress. Thank you for your review!

Rated 5 out of 5 stars

Great firm

We can't recommend this firm highly enough.They are a great team and made a stressful move a lot easier,nothing was too much trouble for them.Great job lads.

November 5, 2023
Unprompted review
Gibbons Removals logo

Reply from Gibbons Removals

Thanks for the review!

Rated 5 out of 5 stars

Great service from start to finish

Rob and his team turned up on time were very polite and efficient.
Made the whole house move stress free I would highly recomend them
Thanks very much
Paul

November 26, 2023
Unprompted review
Gibbons Removals logo

Reply from Gibbons Removals

Thank you for trusting Gibbons Removals with your move!

Rated 5 out of 5 stars

Excellent service 5*

Absolutely fantastic service took the stress out of moving very professional. Brilliant hard working lads.

February 20, 2023
Unprompted review
Gibbons Removals logo

Reply from Gibbons Removals

Thank you for moving with Gibbons Removals!

Rated 5 out of 5 stars

Rob and his team turned up on time…

Rob and his team turned up on time we’re very polite and efficient most importantly no damage to any of my furniture all done for a very affordable price Good luck for the future. John

March 3, 2023
Unprompted review
Gibbons Removals logo

Reply from Gibbons Removals

Thank you for the review!

Rated 5 out of 5 stars

House move

Made the house move from north wales to London seam effortless…I was anxious beforehand but Rob and the team kept me informed from start to finish…pure professionalism with a friendly service…can’t recommend them highly enough…thanks again guys…

November 18, 2023
Unprompted review
Gibbons Removals logo

Reply from Gibbons Removals

Appreciate the review! thanks for trusting Gibbons Removals with your move!

Rated 5 out of 5 stars

These guys made moving a breeze nothing…

These guys made moving a breeze nothing was too much trouble. They cheerfully carted most of our worldly goods up three flights of stairs even taking apart and putting back together. No hesitation highly recommended made one of life's most stressful events a pleasant experience just great 👍

November 11, 2023
Unprompted review
Gibbons Removals logo

Reply from Gibbons Removals

Our team appreciates your kind review! thanks for trusting Gibbons Removals with your move!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look