giftandgadgetshop.co.uk Reviews 

86
TrustScore 3.5 out of 5

3.3

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Rated 3 out of 5 stars

Quick delivery but long communication times and also found to be quite rude, the problem I presented was met with “I packed it, it was fine” like I’m lying? Low quality as ear had fallen off after no... See more

Rated 2 out of 5 stars

Delayed delivery with no information sent. When I chased it up there was no apology. Just offhand. Product arrived very poorly packaged and packaging damaged but luckily inside its box it had survi... See more

Rated 3 out of 5 stars

Lovely product arrived quickly. The postage packing was thin though and I was disappointed as the box the socks was creased/crushed a bit in several places - it wouldn't matter for myself but they are... See more

Rated 5 out of 5 stars

I sent an email to the shop in regards to my item being sent and they replied the same day , apologizing at there was a delay with the item coming into stock, I've purchased from them before with no... See more

Company details

  1. Gift Shop
  2. Toy Store

Written by the company

We are a family-run business selling the best gifts, gadgets and games online. We stock a wide range of fun and novel products from Gifts for Him, Gifts for her, Gadgets, Novelty Gifts, Adult themes Gifts, Games/puzzles and Kids Toys & Games. We try and have something for everyone and all our products make great Christmas gifts, Birthday gifts or why not treat yourself?.


Contact info

3.3

Average

TrustScore 3.5 out of 5

86 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.3

All reviews

(86)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely plush toy

Bought few plush toys from here, overall experience was good. Item was reasonable priced. Dispatched and arrived on time.

September 24, 2024
Rated 3 out of 5 stars

Good service and delivery

Good service and delivery from the company but bought this as a keepsake for my wife after losing our little dog who looked just like Ralph and his nickname was sausage when checking if in stock I clicked on the toy with a red jumper on (Hello sausage) on using other websites this action would order the one clicked however when it arrived it wasn’t the red jumper one at all bit disappointed that’s why I have only given 3 stars.

September 23, 2024
Rated 5 out of 5 stars

Great!!

Loved all the plushies I got for my daughters growing collection!!

August 26, 2024
Rated 5 out of 5 stars

Great customer service.

Item arrived very quickly. Unfortunately it arrived damaged by no fault of the company but I contacted them and they were able to send a replacement! Thank you ♡

July 14, 2024
Rated 5 out of 5 stars

Order received quickly

Order received quickly, well packed, hope to order from you again.

June 20, 2024
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Reply from giftandgadgetshop.co.uk

Thank you for the review!

Rated 1 out of 5 stars

Be careful…

Never received it.emailed you and was that the courier company address was different to my address you have not responded after my emails to you

April 20, 2024
Rated 5 out of 5 stars

Highly recommend

Brilliant product at great prices and excellent commitment to delivery timelines ! I brought 12 Air Hover Floating Football With Lights for 4 year old kids and they loved it !!

January 28, 2024
Unprompted review
Rated 2 out of 5 stars

Value for money

Value for money, but i have reviewed this already. Stating that 2 gonks had no beards.

That's what make gonks the beards.

No contact from the company.

So 2 stars.

Thank you

November 27, 2023
Rated 1 out of 5 stars

I never received my parcel

I never received my parcel. Royal Mail told me they’d lost it and for me to contact yous for a refund. All I want is the order replaced and not a refund and no one is getting back in touch with me.

November 27, 2023
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Reply from giftandgadgetshop.co.uk

Hi Amy, sorry that Royal Mail have lost your parcel, you have now been refunded.

Rated 2 out of 5 stars

Battered & broken box…

The box arrived looking like it was a secondhand/used gift

November 19, 2023
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Reply from giftandgadgetshop.co.uk

Hi Shirley, we only sell brand new items so your order must have been squashed/damaged in the post. I will look at the way we pack some items in the future.

Rated 5 out of 5 stars

Excellent experience

Easy to navigate their website. Prices astounding, quality of goods amazing, variety of items on sale astronomical.
I would have no hesitation in recommending this website for all ages.

November 5, 2023

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