Very prompt delivery. Was delivered in Brisbane the day after it was ordered online from Melbourne. The recipient advised the delivered hamper of champagne, cheeses, fresh fruit and nibbles, was prese... See more
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Didnt arrive can't contact a person just get automated responses .terrible service would never us again
This turned out to be a fantastic way to give a special present to my mum who lives interstate. She loved the wine and chockies and said it all came in a beautiful box. Delivery was as planned on the... See more
Company replied
Beautiful Surprise! My sister was really surprised by her beautiful gift basket to celebrate her house warming and birthday. She loved the contents of the basket which came beautifully wrapped. The... See more
Company replied
Company details
Written by the company
Gift baskets gift hamper delivery Australia wide, gourmet hampers, Valentine's day gifts, Birthday gifts, get well gifts, new baby gifts, fruit basket, chocolate bouquets % %
Contact info
3.6
Average
3K reviews
Hasn’t replied to negative reviews
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The gift box was lovely but the photo…
The gift box was lovely but the photo makes it look alot more then what you are actually getting thats the only reason iam giving a 3star.
Yes I should of read the list of things
But the photo won me over.
Next time I will NOT go by photo.
November 8, 2021
Reply from Gift Basket
Hi Mary, thank you for your review! We always try our very best to price all our gift accordingly taking into account all of the hidden costs involved, as well as listing exactly what is included into each of our baskets. We apologise that you felt as the though the photo looked as though there was more included in the basket than what you would have thought. However we are so glad to hear that you still felt as though the basket was lovely and we hope your recipient was delighted!
All the best from the GiftBasket Team
Great service.
November 7, 2021
Reply from Gift Basket
Thanks Neil! We are glad you were happy with everything
Easy to order and the recipient loved…
Easy to order and the recipient loved the contents
November 6, 2021
Reply from Gift Basket
We are so glad your recipients loved the basket! Thanks Silvana
We had a nice experience with gift…
We had a nice experience with gift baskets,I ordered it from another country for my son's birthday
November 5, 2021
Reply from Gift Basket
Thanks for your lovely review Tim!!
This company was amazing to deal with
This company was amazing to deal with! Great product and pricing. I experienced a problem with the delivery company and contacted Gift Basket, they stepped in and sorted my problem straight away. Amazing customer service and couldn't recommend them highly enough.
November 4, 2021
Reply from Gift Basket
Hi Dale! Thank you so much for your lovely review, we are so happy we could help resolve the delivery issues you experienced ASAP. All the best!
Great service
Great service, it was a gift and they were very pleased with the selection
November 4, 2021
Reply from Gift Basket
Thanks Catherine! We are so glad you were pleased with everything
Although the basket was delivered early…
Although the basket was delivered early to our daughters office on her day off I think that was OK due to the fact that the couriers were going on strike.
November 4, 2021
Reply from Gift Basket
Thanks for your positive review Lois!
My mum loved it and it came while I was…
My mum loved it and it came while I was on the phone to her ie within 24 hours.
November 4, 2021
Reply from Gift Basket
Hi Jacquene, we are so glad to hear she loved it :)
Delivered on time gift was exactly as…
Delivered on time gift was exactly as shown. Recipient delighted with contents.
Thank you.
November 4, 2021
Reply from Gift Basket
Thanks Elizabeth! We are so glad your recipient loved it
A happy customer
I ordered online , however I had special delivery instructions as such I phoned in and spoke to a friendly and helpful member of staff that saw to it that my requirements were met. A happy customer.
November 4, 2021
Reply from Gift Basket
Hi Ana, thank you so much for your kind review. We are so glad we could help you our when placing the order :)
Gift basket was delivered the same day…
Gift basket was delivered the same day which was great
November 4, 2021
Reply from Gift Basket
Thanks Lyn! We are so glad everything went well :)
My niece loved her gift basket that I…
My niece loved her gift basket that I sent her . Thankyou
November 3, 2021
Reply from Gift Basket
Thanks Shiree! We are glad we could help you send something special to your niece
I brought a gift for my teenage niece…
I brought a gift for my teenage niece and she absolutely loved it which I am thrilled about.
As always with Gift Basket the communication with regards to my order, delivery updates and confirmation was fantastic.
Thanks again Gift Basket!
November 3, 2021
Reply from Gift Basket
Thanks Nads! We are so happy both you and your recipient loved their basket.
Just Perfect
From the time I contacted your office regarding changes, I received a prompt reply the following day and explanation as to where request changes. The delivery was on time and the presentation which was for a 50th Wedding Anniversary was "Just Perfect." My friends loved the contents so everyone was extremely happy. Would highly recommend your company.
Thank you so much.
November 3, 2021
Reply from Gift Basket
Hi Linda! Thank you so much for your lovely words and review. We are so grateful we could help you send something to your recipients for their special celebration. All the best from us :)
Up date on missing basket
Basket ordered & paid 24/10- today 3/11 still no sign of the basket- your office advised they had contacted Star Track and had it redirected from Tanunda to my home address in Gulfview Heights- but before that could happen Star Track had to find it!!!!
$190.00 spent, food stuff will need to be thrown away- if ever the basket is found- what about a refund I have paid for a service that has not been delivered.
Very disappointed
An Update- Ribbons & Blooms have acted and a new order was dispatched on Friday and arrived in Roxby today- A beautiful basket and three day turnaround. It appears the first missing basket was a transport issue, which is out of their control.- so thank you R&B
November 3, 2021
Reply from Gift Basket
Hi Rosanna, Thank you for your time over the phone the last few days! I appreciate being able to discuss with you what has gone on with your delivery and explaining the current state of the postal system and its delays. I am glad we could come to the decision to send another basket out, with the request of a return of the already delayed parcel as there had to be a few changes to the address along the way. I am looking forward to hearing back from you when your recipient has received the new basket! I hope he enjoys everything :)
All the best, the GiftBasket Team.
My recipient loved her basket and the…
My recipient loved her basket and the customer service was superb!
November 3, 2021
Reply from Gift Basket
Thanks Liz! We are glad both you and your recipient we happy with everything!
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