Gift Baskets Plus Reviews 23

Ordered a large quantity of gift baskets and the return process is awful. Company ignores your calls and does not respond to questions in a timely fashion.

Hi love the gift basket, i will add champagne to make it perfect. I think you should ship it with ice though so that it does not get melted when it ships.

I purchased the basket of sugar free items for my aunt and she called and LOVED the basket. I would definitely buy from them again.

Website was great. Have not heard from the recipient as of yet. Hope it was a cute as it showed in the picture.

I thought I had purchased a really nice gift basket, especially for the price I paid. (I researched MANY sites) My Recipient laughed/joked at some of items in the basket, saying small items in big boxes. She also commented on low quality of some products. So basically I paid ALOT for packaging of CHEAP products. To top it off, you CAN NOT talk to anyone via the phone who knows ANYTHING about your order if you have a problem/question. They're nice but can't help. The GiftsBasketPlus company has its call center take calls and then makes the call center email questions/complaints to someone else. It took three days and numerous phone calls for me to even get any info about my order. I really thought I'd found a decent gifts basket company....don't waste your money.

I purchased a gift basket to be delivered to a friends work. She had just bought her first home and I wanted this delivery to be a surprise. I paid $40 extra for it to be delivered to her work the next day. I called Gift Baskets Plus to confirm delivery for the next day. I spoke with the supervisor and I made it very clear that If it wasn't going to be delivered the next day, I will just cancel the order. By 3pm the next day I checked the tracking status and noticed it hadn't been delivered so I called FedEx and they said there was a delay but it was on the truck and would be delivered by 8pm. At 8pm I checked the status again and it said the package was not delivered because the business was closed. I know very well the busy was not closed! My friend was there working until 11:30pm. They close at 10pm. I emailed the supervisor from gift baskets and told her how upset I was. She didn't seem to care. It was now Saturday and FedEx would be closed over the weekend and could deliver on Monday. My friend left for vacation on Monday. I was so disgusted I cancelled the entire order. Customer service is awful. I will never purchase from them again.

I ordered the motorcycle with teddy bear made out of diapers and baby blankets
The website was easy and the delivery fast!
Very happy with product and service
Thank you

I had delivery issues that were no fault of Gift Baskets Plus and they replaced my order, which also had complications. They called the delivery company for me to re-route to the correct address and the gift arrived within two days as scheduled. I was very impressed by their follow-up and commitment to taking care of my order. I received constant e-mail communication until it was confirmed that the delivery was successful. I will definitely go back with future gift orders. Thank you GBP!

Placed an order for a get well basket. The manufacturer, NOT Gift Baskets Plus, sent the wrong item. Customer service resent the proper item which Priority Mail lost. Spoke to owner Paul who really made it right! Thank you Paul, I will order from you again!

The basket I ordered looked bigger online, but still was nice. I also didn't receive a confirmation by email when I ordered, so I wasn't sure the order went through at first.

Basket arrived on time, in upscale packaging, filled with special fresh chocolates. Great gift basket.

I paid for next day shipping ($40.00 Extra) on a Wednesday and didn't receive the package until Late the following Sunday. The product was great, but it was a waste of $40.00 for the shipping.

I do marketing for my company and ordered two of these baskets to give away at health fairs. Everyone that sees them comments about how "neat" they are and asks where I got them.
They are a "hot item" and I will be ordering more in the future.

I have 4 kids and ordered the same gift basket for all 4. They ended up sending 3 of what i ordered and 1 different one wtihout asking me or notifying me. It was a surprise to all of us. One of my kids felt left out and I felt terribly.

the Easter baskets arrived on time they were packaged beautifully everything was excellent very good experience was overall very pleased will certainly order again sincerely D.Haley

From video I received many squeals and shouts and cheers the family basket was a huge success. Loved by 3 6 and 7 year grandkids. Something for everyone

Perfect to send to clients as a reminder of their appreciation

I received one of these towers as a gift once myself and was very pleased.I give them occasionally as a special gift myself. Always is a nice surprise! Will make you feel like a kid no matter what your age.

Purchasing was simple, great shipping options, amazing service! Will order again in the future!

The contents of the basket were good and it was packaged nicely. The personalized message placed on the back of the packing slip was cheesy.