GiftBox - Cockburn Reviews 5

TrustScore 4 out of 5

4.1

Cockburn Gateway Shopping City, 816 Beeliar Drive, 6164 Cockburn, Western Australia, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Honestly, the best service delivery I have ever experienced. I ordered and it was delivered within a few hours. Amazing service and the cutest elves! Thank you giftbox Cockburn

Company replied

Rated 5 out of 5 stars

It was great because of the convenience of ordering on line and having what I ordered delivered on the same day.

Company replied

Rated 5 out of 5 stars

The same day I ordered it I was able to go pick it up at my local store. Easy and fief.

Company replied

Rated 5 out of 5 stars

Customer service is outstanding went above an beyond to make sure I was able to get the products I was after and even called me back to make sure it went through for me on click an collect plus when I... See more

Company replied


Company details

  1. Department Store
  2. Candle Store
  3. Game Store
  4. Gift Shop
  5. Glassware Store
  6. Variety Store

Written by the company

We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!


Contact info

  • Cockburn Gateway Shopping City, 816 Beeliar Drive, 6164, Cockburn, Western Australia, Australia

  • (08) 9469 6612

4.1

Great

TrustScore 4 out of 5

5 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The same day I ordered it I was able to…

The same day I ordered it I was able to go pick it up at my local store. Easy and fief.

November 23, 2025
GiftBox - Cockburn logo

Reply from GiftBox - Cockburn

Hi Maria, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive experience with GiftBox Click and Collect!

Rated 5 out of 5 stars

Service was prompt/easy and pleasant…

Service was prompt/easy and pleasant overall. Very happy with my purchase.

June 4, 2024
GiftBox - Cockburn logo

Reply from GiftBox - Cockburn

Thank you so much for your kind words and taking the time to leave us with a five-star review, we hope you enjoy your new purchase from GiftBox!

Rated 5 out of 5 stars

Thank you for the great experience. …

It was great because of the convenience of ordering on line and having what I ordered delivered on the same day.

May 26, 2024
GiftBox - Cockburn logo

Reply from GiftBox - Cockburn

Hi Debbie, We're pleased to have met your expectations with our Same Day Delivery service. Your convenience is important to us, and we're glad we could offer a service that aligned with your needs.

Rated 5 out of 5 stars

Customer service like no other

Customer service is outstanding went above an beyond to make sure I was able to get the products I was after and even called me back to make sure it went through for me on click an collect plus when I picked it up I was greeted with a beautiful smile absolutely recommend

November 16, 2023
GiftBox - Cockburn logo

Reply from GiftBox - Cockburn

Hi there Janet, your kind words about our staff are greatly appreciated. It's also great to know that our Click & Collect service was to your satisfaction. We aim to provide convenient options, and we're pleased that this service met your needs.

Rated 5 out of 5 stars

The best!!!

Honestly, the best service delivery I have ever experienced.
I ordered and it was delivered within a few hours. Amazing service and the cutest elves! Thank you giftbox Cockburn

November 3, 2023
GiftBox - Cockburn logo

Reply from GiftBox - Cockburn

Hi there Kelly, we're pleased to have met your expectations with our Same Day Delivery service. Your convenience is important to us, and we're glad we could offer a service that aligned with your needs.

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