GiftBox - Glenorchy Central Reviews 6

TrustScore 4 out of 5

4.2

Tenancy 12 Centro Glenorchy, 2 Cooper Street, 7010 Glenorchy, Tasmania, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Always prompt in sending I've had a few things from these guys Had a broken lamp a while back and they replaced it and refunded me Wonderful people can't wait to find more things :) Also fro... See more

Company replied

Rated 5 out of 5 stars

click and collect was fast and one of the lovely employees carried my item out to the car for me 😁

Company replied

Rated 5 out of 5 stars

helpful team members packed my order fast

Company replied


Company details

  1. Department Store
  2. Candle Store
  3. Game Store
  4. Gift Shop
  5. Glassware Store
  6. Variety Store

Written by the company

We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!


Contact info

  • Tenancy 12 Centro Glenorchy, 2 Cooper Street, 7010, Glenorchy, Tasmania, Australia

  • (03) 6214 2360

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

fantastic customer service

click and collect was fast and one of the lovely employees carried my item out to the car for me 😁

January 19, 2026
GiftBox - Glenorchy Central logo

Reply from GiftBox - Glenorchy Central

Hi Natalie, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you had a fast and positive experience with our Giftbox Click and Collect

Rated 5 out of 5 stars

Great service

Always prompt in sending
I've had a few things from these guys
Had a broken lamp a while back and they replaced it and refunded me
Wonderful people can't wait to find more things :)
Also from the Bridgewater Tasmania one :)

January 15, 2026
GiftBox - Glenorchy Central logo

Reply from GiftBox - Glenorchy Central

Hi Laura, thank you so much for taking the time leave us a five-star review! We’re really glad we could help with the lamp and that you’ve had positive experiences with Giftbox. We can’t wait for you to find more things you love too!

Rated 5 out of 5 stars

helpful team members

helpful team members packed my order fast

October 20, 2025
GiftBox - Glenorchy Central logo

Reply from GiftBox - Glenorchy Central

Hi Savannah, thank you for taking the time to leave a five-star review and we are so happy to hear that your GiftBox Click and Collect was packed fast and the team members were helpful.

Rated 5 out of 5 stars

Computer Table

Awesome product and same day delivery.

July 3, 2025
GiftBox - Glenorchy Central logo

Reply from GiftBox - Glenorchy Central

Hi Khalid, thanks for taking the time to leave us a five-star review! We are so glad to hear of your positive experience with our GiftBox Same Day Delivery we are glad you love our computer table as much as we do!

Rated 5 out of 5 stars
GiftBox - Glenorchy Central logo

Reply from GiftBox - Glenorchy Central

Hi Sandra, Thank you for taking the time to leave a review and your kind words, we are thrilled to hear you have had a positive experience while shopping at GiftBox. We hope you enjoy your latest purchase!

Rated 1 out of 5 stars

Was around this store today and…

I Was around Glenorchy store today and absolutely disgusted by the workers language at a customer she could have been the bigger person but the way she was yelling and swearing was appalling older man definitely not what I want to be hearing while doing my shopping.

December 21, 2023
Unprompted review
GiftBox - Glenorchy Central logo

Reply from GiftBox - Glenorchy Central

Hi there Patrick, if you had any more information that you could provide us with in regard to this situation please email us at hello@giftbox.com.au. This isn't the level of service we strive to provide our customers with and want to address this situation internally.

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