Julie from Smoke Mart (Giftbox) was extremely helpful in helping me to decide whether or not to buy the product, which I did!
Company replied
Corner The Golden Way & The Grove Way, Shop 20a, Golden Grove Village Shopping Centre, 5125 Golden Grove, South Australia, AU
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Julie from Smoke Mart (Giftbox) was extremely helpful in helping me to decide whether or not to buy the product, which I did!
Company replied
I placed an order online yesterday, and I was able to collect my order today. I really appreciated the speed of service, and the product I bought is fantastic
Company replied
The service is outstanding at Golden Grove. They are always friendly and helpful.
Company replied
Happy with product, service and quick time frame for click and collect
Company replied
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Corner The Golden Way & The Grove Way, Shop 20a, Golden Grove Village Shopping Centre, 5125, Golden Grove, South Australia, Australia
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Julie from Smoke Mart (Giftbox) was extremely helpful in helping me to decide whether or not to buy the product, which I did!

Reply from GiftBox - Golden Grove
I placed an order online yesterday, and I was able to collect my order today. I really appreciated the speed of service, and the product I bought is fantastic

Reply from GiftBox - Golden Grove
Was sold 2 lamps, once opened found out they were "floor" models. Went back in to exchange and was given another floor model and told that's all they have left. No discount was offered.

Reply from GiftBox - Golden Grove
Happy with product, service and quick time frame for click and collect

Reply from GiftBox - Golden Grove

Reply from GiftBox - Golden Grove

Reply from GiftBox - Golden Grove
The service is outstanding at Golden Grove. They are always friendly and helpful.

Reply from GiftBox - Golden Grove

Reply from GiftBox - Golden Grove

Reply from GiftBox - Golden Grove
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