Tina went above and beyond to make this one of the best customer service experiences. There were delivery problems which was out of Gift boxes control and she sorted it out. Truly an outstanding team... See more
Company replied
Location
Switch locationArmada Arndale, 134 Torrens Rd & Hanson Rd, 5009 Kilkenny, South Australia, AU
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See what reviewers are saying
Service and delivery were excellent. I ordered a decanter set which described and showed screw on lids on the website. However the product received has corks which are extremely difficult to fit.
Company replied
Great store, great selection of products
Company replied
It was easy to place order and to click and collect.
Company details
Written by the company
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contact info
Armada Arndale, 134 Torrens Rd & Hanson Rd, 5009, Kilkenny, South Australia, Australia
- (08) 8200 5543
4.0
Great
4 reviews
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This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Reply from GiftBox - Kilkenny
Hi Bec, thanks for taking the time to leave us a five-star review! We are so glad to hear of your positive experience GiftBox :)
Above and Beyond customer experience
Tina went above and beyond to make this one of the best customer service experiences. There were delivery problems which was out of Gift boxes control and she sorted it out. Truly an outstanding team member
June 26, 2025
Reply from GiftBox - Kilkenny
Hi Tricia, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a positive experience with GiftBox service! We will be sure to past this to them :)
Service and delivery were excellent
Service and delivery were excellent. I ordered a decanter set which described and showed screw on lids on the website. However the product received has corks which are extremely difficult to fit.
October 15, 2024
Reply from GiftBox - Kilkenny
Hi Sonya, thanks for taking the time to leave a review and share your feedback!
We are glad to hear that the service and delivery were excellent!
Thank you for sharing your thoughts on the Pistol Decanter, we will pass this information on to the team to have the product reviewed!
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