Such excellent customer service! I was very impressed on how quickly my order was processed and with the lovely staff. Well done, GiftBox!
Company replied
Location
Switch locationShop 15, Logan Central Plaza, 38-74 Wembley Rd, 4114 Logan Central, Queensland, AU
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See what reviewers are saying
I had some issues with online problem.. on Ur end... The following day I went to smokemart Logan Central.. the girl there was absolutely amazing.. so helpful.. once the order was fixed via head office... See more
Company replied
Amazing customer service at the logan Central store. Quality products and customer service that goes above and beyond, I highly recommend shopping at the logan central store.
Company replied
I ordered an item and for just $14.99 it was delivered within 2 hours! Crazy!! Super reliable affordable and delivery person was lovely
Company replied
Company details
Written by the company
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contact info
Shop 15, Logan Central Plaza, 38-74 Wembley Rd, 4114, Logan Central, Queensland, Australia
- (07) 3097 4423
4.4
Excellent
11 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Such excellent customer service
Such excellent customer service! I was very impressed on how quickly my order was processed and with the lovely staff. Well done, GiftBox!
November 23, 2025
Reply from GiftBox - Logan Central
Hi Sharon, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive experience with GiftBox Click and Collect!
Amazing customer service at the logan…
Amazing customer service at the logan Central store. Quality products and customer service that goes above and beyond, I highly recommend shopping at the logan central store.
October 27, 2025
Reply from GiftBox - Logan Central
Hi Peta, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a positive experience with GiftBox customer service! We will be sure to past this to them :)
Absolutely recommend
I ordered an item and for just $14.99 it was delivered within 2 hours! Crazy!! Super reliable affordable and delivery person was lovely
August 20, 2025
Reply from GiftBox - Logan Central
Hi Kim, thanks for taking the time to leave us a five-star review! We are so glad to hear of your reliable experience with our GiftBox Same Day Delivery!
Easy to order and collect
August 8, 2025
Reply from GiftBox - Logan Central
Hi Rosemarie, thanks for taking the time to leave us a five-star review! We are so glad to hear of your easy experience with our GiftBox Click and Collect!
The team member I spoke with at the…
The team member I spoke with at the Logan central branch was very helpful, and accomodating, went over and beyond in my opinion and highly recommend them
July 23, 2025
Reply from GiftBox - Logan Central
Hey Nat! Thanks for taking the time to leave us a five-star review! Thank you so much for the kind words about our team in Logan Central! We'll be sure to let them know of the praise! We hope to see you again soon at GiftBox!
Easy to order and was able to ring…
Easy to order and was able to ring directly to check that the item was available to see at the shop before ordering.
July 2, 2025
Reply from GiftBox - Logan Central
Hi Johanne, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive experience with our GiftBox service!
Great friendly customer service.
Great friendly customer service.
Good quality goods that I purchased.
May 19, 2025
Reply from GiftBox - Logan Central
Hi Catherine, thank you for taking the time to leave a five-star review and we are happy to hear that you have had a positive experience with our service and our Giftbox products !
Quick & easy transaction for click &…
Quick & easy transaction for click & collect & friendly & helpful staff
May 15, 2024
Reply from GiftBox - Logan Central
It's great to know that our Click & Collect service was to your satisfaction. We aim to provide convenient options, and we're pleased that this service met your needs.
Reply from GiftBox - Logan Central
Thank you for expressing your satisfaction with our products. Ensuring quality in our offerings is a key focus, and we appreciate your positive feedback.
The speakers are great thanks again 😊
May 7, 2024
Reply from GiftBox - Logan Central
Hi William, Thank you for expressing your satisfaction with our products. Ensuring quality in our offerings is a key focus, and we appreciate your positive feedback.
I had some issues with online problem.
I had some issues with online problem.. on Ur end... The following day I went to smokemart Logan Central.. the girl there was absolutely amazing.. so helpful.. once the order was fixed via head office she even offered to deliver my purchase on her way home... The service I received from I think Kimberly was her name was was great..thanx for Ur help.
October 6, 2023
Reply from GiftBox - Logan Central
Hi there Karrina, thank you for sharing your experience with us! We're sorry to hear about the initial online issues, but we're delighted to know that Kimberly at SMGB Logan Central provided you with amazing and helpful service.
We appreciate your patience, and we're glad we could resolve the problem. Your satisfaction is our top priority! Thank you again for choosing to shop with us at GIftBox.
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