GiftBox - North Lakes Reviews 5

TrustScore 4 out of 5

4.1

Shop 1011, Westfield Shoppingtown, Cnr Anzac Ave & Northlakes Dr., 4509 Mango Hill, Queensland, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Great service, quick, reliable, great quality, loveeeee the product, so much cute stuff I will def be getting more

Company replied

Rated 5 out of 5 stars

Super easy to order what I needed. Staff was helpful and friendly. No issues whatsoever

Company replied


Company details

  1. Department Store
  2. Candle Store
  3. Game Store
  4. Gift Shop
  5. Glassware Store
  6. Variety Store

Written by the company

We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!


Contact info

  • Shop 1011, Westfield Shoppingtown, Cnr Anzac Ave & Northlakes Dr., 4509, Mango Hill, Queensland, Australia

  • (07) 3097 4450

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service

Great service, quick, reliable, great quality, loveeeee the product, so much cute stuff I will def be getting more

February 9, 2026
GiftBox - North Lakes logo

Reply from GiftBox - North Lakes

Hi Olivia, thank you so much for taking the time leave us a five-star review and your kind words! We’re pleased to hear you had a fast and positive experience with our Giftbox Click and Collect :)

Rated 5 out of 5 stars
GiftBox - North Lakes logo

Reply from GiftBox - North Lakes

Hey Caroline! Thanks for taking the time to leave us a five-star review!
Thank you for the kind words about our team at North Lakes! We'll be sure to pass this feedback on to them!

Rated 5 out of 5 stars

Service on point

Good customer service , fast click & collect service

October 28, 2024
GiftBox - North Lakes logo

Reply from GiftBox - North Lakes

Hi Sarah, thanks for taking the time to leave us a five-star review!
We love to hear that our team and service made your experience such a positive one!

Rated 5 out of 5 stars

Super easy to order what I needed.

Super easy to order what I needed.
Staff was helpful and friendly. No issues whatsoever

May 13, 2024
GiftBox - North Lakes logo

Reply from GiftBox - North Lakes

Thank you for taking the time to leave us a five-star review, we're grateful to learn that your overall experience with GiftBox was positive.

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