Shop 6, Eyre Village Shopping Centre, Cnr Petherton Road And Stebonheath Road, 5121 Penfield, South Australia, AU
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We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Shop 6, Eyre Village Shopping Centre, Cnr Petherton Road And Stebonheath Road, 5121, Penfield, South Australia, Australia
3.2
3 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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When I went to the web site it told me J p store @ penrith.I drove to penrith plaza ,.to that shop & it was a men clothes store my son found the correctstore and I baught a slushie machine.
Reply from GiftBox - Penfield
Hey David! Thanks for taking the time to leave us a review!
We hope you enjoy your new Slushie Machine!
I ordered 2 items and received 1 , I rang and she said yes she remembers the order and she made a mistake and I could come pick it up ! I paid for Delivery and I had to get my daughter to go to the shop and get my item as the assistant couldn’t offer me any other way of getting my item even though it cost me $10 delivery. Disappointing!!!
Reply from GiftBox - Penfield
Hi Sheree, thanks for taking the time to leave us a review!
We've reached out to you to resolve this for you. We hope that we have restored some faith in us for you.
The initial order got mixed up (missing item) but this was rectified very quickly. I emailed at night and received a response via email with the issue resolved the next morning with a click & collect arranged. Impressive! The lady at the Giftbox store who then provided me the item was super friendly. Great turn around of a bad situation
Reply from GiftBox - Penfield
Hey Matt, We're grateful to learn that your overall experience with GiftBox was positive. Creating a seamless and enjoyable shopping journey for our customers is a constant goal, and your satisfaction is encouraging.
We're glad we could turn this around for you!
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