Very efficient to deal with I ordered a product at 2.00pm and it was on site by 3.30 that afternoon, our business closes at 2.30pm each day and I had forgotten to put this on my order. The delivery dr... See more
Company replied
Location
Switch locationRunaway Bay Shopping Centre, 88, 4216 Runaway Bay, Queensland, AU
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See what reviewers are saying
Efficient online experience. I was grateful to be able to lessen my expense by collecting the product at a nearby shopping centre.
Company replied
Very happy with the product, the salesperson was very helpful after many calls to locate one.
Company replied
Speedy delivery if a unique product
Company details
Written by the company
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contact info
Runaway Bay Shopping Centre, 88, 4216, Runaway Bay, Queensland, Australia
- (07) 3097 4413
4.0
Great
8 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Very happy with the product
Very happy with the product, the salesperson was very helpful after many calls to locate one.
March 19, 2026
Reply from GiftBox - Runaway Bay
Hi Pat, thank you so much for taking the time leave us a four-star review! We’re pleased to hear you had a positive experience with our Giftbox oven and team :)
Reply from GiftBox - Runaway Bay
Hey Daniel! Thanks for taking the time to leave us a five-star review!
Thank you for the kind words about our team at Runaway Bay! We're thrilled to hear of the great service you received!
5 Star Experience
Very efficient to deal with I ordered a product at 2.00pm and it was on site by 3.30 that afternoon, our business closes at 2.30pm each day and I had forgotten to put this on my order. The delivery driver called and said he would take it back to the supplier. Half an hour later I received a call from the supplier to say they would deliver my product in the morning. Its great service when you don't have to call customer services and they are actually calling me to provide an update. I would so use this company again.
May 12, 2025
Reply from GiftBox - Runaway Bay
Hi Nicole, thank you for taking the time to leave a five-star review and thank you for your kind words, we are thrilled to hear that you have had a positive experience with GiftBox!
Reply from GiftBox - Runaway Bay
Hi Stephen, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a positive experience with our Giftbox service!
Order a boat ship in a bottle with…
Order a boat ship in a bottle with glasses
For a 60th and never got tried to give me 2 brandy glasses. Not even I will give you something for the same value. So 60th birthday present was a flop
Paid for same day delivery had to pick up as it never came had to pick up
This is the most shocking system ever and customer service on the phone nope shocking
June 29, 2024
Unprompted review
Reply from GiftBox - Runaway Bay
Hi there Bridget, thank you very much for taking the time to share your positive feedback with us! We are delighted to hear that you are pleased with our range of products and their prices.
Thank you again for choosing GiftBox, we appreciate you being a valued customer and look forward to serving you again and ensuring your continued satisfaction.
Efficient online experience
Efficient online experience. I was grateful to be able to lessen my expense by collecting the product at a nearby shopping centre.
September 11, 2023
Reply from GiftBox - Runaway Bay
HI there Kay, we greatly appreciate your feedback! It's wonderful to hear that you found our online shopping experience fast and enjoyable, especially our new option for Click and Collect. We're committed to keeping up the good work and ensuring your future shopping experiences are just as great. Thank you for choosing GiftBox!
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