Great Service. Opted for same day delivery. Could not fault the service. Will order from them again
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered online got 2 things that were not the colour i had ordered. Went instore at woy woy they were great gave me a number to call. Was helped by friendly staff that were really apologetic about the... See more
Company replied
Hi there just letting you know that I'm very happy with this service and it's a great shop cheers and the boombox is just fantastic
Company replied
Hassle free online purchase and delivery. Great communication!
Company replied
Company details
Written by the company
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contact info
50 Railway St, 2256, Woy Woy, New South Wales, Australia
- (02) 8837 2240
4.0
Great
4 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service
Great Service. Opted for same day delivery. Could not fault the service. Will order from them again
February 11, 2026
Reply from GiftBox - Woy Woy
Hey Nicola! Thanks for taking the time to leave us a five-star review! We're thrilled to hear that you enjoyed our Same Day Delivery service! We can't wait to see you at GiftBox again!
Hassle free online purchase and…
Hassle free online purchase and delivery. Great communication!
November 21, 2023
Reply from GiftBox - Woy Woy
Hi there Ian, we're grateful to learn that your overall experience with GiftBox was positive. Creating a seamless and enjoyable shopping journey for our customers is a constant goal, and your satisfaction is encouraging.
Very happy with this service cheers and I'm very happy with the boombox
Hi there just letting you know that I'm very happy with this service and it's a great shop cheers and the boombox is just fantastic
October 27, 2023
Reply from GiftBox - Woy Woy
Hi there Jodie, we're grateful to learn that your overall experience with GiftBox was positive. Creating a seamless and enjoyable shopping journey for our customers is a constant goal, and your satisfaction is encouraging. It's great to hear that your purchase has exceeded your expectations. enjoy your speaker!
Friendly staff
Ordered online got 2 things that were not the colour i had ordered. Went instore at woy woy they were great gave me a number to call. Was helped by friendly staff that were really apologetic about the mix up and posted me colour of item I ordered.
October 6, 2023
Reply from GiftBox - Woy Woy
Hi there Katrina, we appreciate your 5-star review! We apologise for the initial mix-up but are delighted to hear that the SMGB Woy Woy store staff were helpful and apologetic.
We're glad we could resolve the issue and get the correct item to you. Your satisfaction is our top priority.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.